Alibris has a rating of 4.74 stars from 77,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, shopping experience, and free shipping. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
Excellent but placing items into wish cart after on the check out cart is confusing. Just deleted them instead. The other confusion is as you place items into cart, it is notated how much more you need until free shipping is applied. It never seems that you reach that limit.
The other issue is when I tried to utilize my $5 coupon for signing up, it the page was not accessible.
You are still my favorite store!
Well organized site, works fine for most searches. A wide range of book editions, prices, and conditions to choose from. Most sellers provide good descriptions of conditions--which is very appreciated--but some don't.
I do wish there was a consistency among the descriptions--may with required information--rather than a stock description, such as 'may be an ex-library book, may have writing', etc.
The particular books/editions I had been looking for were available (and the promo code discount this weekend was a good prod).
Very simple order and payment process. Very substantial selection with a range of conditions and prices.
I was looking for an out of print landscaping book, and multiple copies in different conditions were available.
This has to be the first online shopping experience I've had that recognized and admitted me on my email address alone. While I should probably be horrified at the possibilities for invasion of privacy, it was so incredibly easy to shop! And I like the Alibris didn't suggest any payment method and as far as I'm concerned, recognizing my email address gave me an easier way to complete my order. As a cognitively disabled adult, it was particularly welcome, and thank you.
ALibris had the best price on a book I need.
Excellent! I was able to purchase two books I wanted to read in used editions. I try to buy used clothing and always try to buy used books. Thanks for making them readily available. The books, I mean.
You had the best price in the editions shown by google /shopping
I like Alibris because they ship fast and they have a large collections of important books. One thing I like them to feature in their website is for them to place a quick view of the book item so customers can see what is in it for at least some pages. Other than that, I thank God, I discovered Alisbris. I like their discounts and free shipping, too. That's awesome. Thanks a million and Gid bless in love and light🙏🥰
Because they have all the books that I like especially the books of Saint Germain. I trust them.
I love your company, offering great books, discounts, and free shipping. Most of all, the reason I love this company is here I Discovery Saint Germain! Thanks you and much love 💕
Great bookstore, fast delivery, and careful packaging! It’s as if you honor the books as living Bsings. I love that 🏆🎊👏❤️.
Sellers always ship quickly. Only complaint I ever have is when specifically choose good condition hardcover books and they are just shipped in plastic bags so corners all banged up, so I don't bother with choosing more expensive very good/excellent condition books anymore. As they cost more money, sellers sabotaging themselves. If shipped media mail, could put in boxes for less shipping costs, who cares if takes a little longer. Should be an option to preserve the condition of books in good shape. Other than that, always good experience with Alibris sellers.
1. Made me give credit card info 3 or more times, without explanation, which signifies there is none. 2. Got email yesterday saying $20 bonus, but there was no bonus for my purchase, so misleading. 3. Jumps between screens with no explanation. 4. When shipping address first appears, it can't be editied, and no message as to how to do that later. So it was confusing.
Hadn't purchased from Alibris for a while.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I'd gone to Goodreads, as is my usual practice, and linked to you for the book "The Economics of Discrimination," by Gary S. Becker. I was asked to sign in but wasn't returned to the book page and the message said there were no available copies.
However, when I went back to Goodreads and linked in again there was the page I'd first seen with the list of this book. I hope that it is actually available and will arrive! :O
You have the best price on a book I wanted and I consider you a trustworthy seller.
Great prices on used books
Great deals compared to other bookstores!
I am happy with Alibris. I appreiate the effort of the consolidated shipping based on cost, however, one of my primary criteria for choosing a book store is its location even if it costs a bit more.
Your insistence that I agree to have this posted on a social media site is unfortunate and the ONLY reason I am agreeing is so that you will see this comment. In the future I will not provide my opinion which I thought was for your purposes not advertising.
Because I have had good experiences with Alibris.
So far today? So far as long as I have been buying from alibris? As far as today, I don't know until I receive my purchase. But I have buying books from alibris for years and I keep choosing it over other ways of buying books.
Same reasons I always do.
The checkout was a jagged experience, kinda repetitive and error filled that necessitated a number of "back clicks" to double check info, seller's name, SHIPPING PRICE, and to reload the cart it said was empty, when it wasn't.
When I saw the seller was "boards and wraps" I thought I bet they sell bags. What a great time to throw some in the order! But there was no good way (like clicking on the seller's name) to go to the sellers store & look for other items.
KInda "sales un-friendly"
Because you were NOT better world books or second sale
It's very scattered. I have to go back & forth to make sure it's the right copy, Widows flash open & closed again (after I've started checking out, so I *really* have to back Up & check to make sure I didn't accidentally click the wrong prompt.) The book entries are not consistent. The site's visually a mess - like an old school BBS. It doesn't need to be slick, or hyper stylized, or an exercise in stark modernism / minimalism - I'd hate those, but it's not engaging as it is. It doesn't get you to click around and shop, or even compare different seller's copies of specific books. It actively discourages you for that. And I checked the seller's store for other books hoping to combine shipping - but THAT doesn't happen, so it's just easier to go elsewhere and shop a nicer platform for cheaper books and takes less time & I find more to buy.
Best price (worst shipping price). I use Bookfinder, and when I came to check out the best price copy I saw it was by a real collector so that made me want to support him.
Shopping cart kept timing out before I could finish putting in the order.
My local post office is TERRIBLE. I hope your seller is packing / wrapping book carefully. That's the main reason I'd need a follow up (see last question below)
A remaindered book and less than 1/2 my local store that I *usually* support. That's a significant difference for something the publisher considers garbage paper/ loss recoup.
I've found some great books through Alibris over the years - glad to see Amazon hasn't obliterated this store.
If I had anything I'd say was disappointing, its the fact your PayPal portal will only accept transactions in US dollars.
I've done innumerable transactions using PayPal, and cannot recall the last time I wasn't able to transact in Canadian dollars.
Please update this.
Thanks again for still being there...
J.
It took me an inordinate amount of time to place this simple order for one book that I could have done much more quickly with Amazon for essentially the same price. Initially, the system would not accept my "I am not a robot" answers, then it would not accept my new address, among other issues. I preferred to support your store rather than Amazon, but now think my choice was not worth the extra effort and time.
Please see the above note.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The shipping is to high on these books when the shipping is the same cost as the books themselves it can be frustrating and sometimes the free shipping doesn't register for books once you place them in the cart. So that's a pain as well. Overall i will continue to use the site because for some of the books i have found they were defiantly cheaper on here than other places and with the shipping still a bit cheaper
Cheap books
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good UI and easy to access most things, could be a little bit smoother buying multiple volumes of the same manga (for example black clover has 30+ and would be super tedious, maybe add a pop up asking if you want to see the next volume after adding one to cart?) besides that very small issue which isn't big enough to knock off a star it was perfect experience
Rightstuf sold out to somy and their website UI and prices have converted to crunchy roll’s. Plus your selection / pricing is very good
I love shopping at Alibris Books--supporting local and independent book sellers means a lot to me. When possible, I try to get second-hand reads into my hands, first. It feels better than new. It is one little way to accomplish keeping informed and minimize cutting more trees for paper. Alibris is my first go to--on line.
I have used Alibris for many years to purchase collectible books and lesser quality books for reading. I love that I can select a rare book or a paperback... select the edition... the condition of a used book... often the price... and even select the ship-from location if there are several sellers.
One thing I am very surprised at, is there is no t an APP for Alibris, unless I am overlooking it.
Thank you for the great way to purchase books!
I ALWAYS find exactly what I want, in the condition I want whether used or collectible edition which I purchased today.
Very impressed w/ orderly arrangement of products for sale, e.g., music, books, movie, etc. Makes sense! Also, the choice of sellers is easy to understand & navigate--I contacted one book seller Solr by email to find out if the used book they were selling was highly dusty (allergies) & they emailed back w/ details & evident concern. Alibris is now my "go-to" source for great prices, selection & quality of sale. Thanks for doing a great job!
Needed a book that is somewhat hard-to-find for a book writing project.
Shopping for books through alibris is a pleasure! I have found so many books on this site that were not available in my local library. Sellers provide excellent detailed descriptions of their used copies, so prospective buyers know the exact condition of a book before making a purchase. Alibris is the best online marketplace for new and used books.
I need a book for a class I am facilitating.
Incredibly reasonable prices. Extremely simple checkout for one who does not enjoy dealing with IT complexities. Excellent selection! And you wanted to follow up to see if I am satisfied with my order, besides offering this questionnaire! Conscientious customer service!
Because of all of the above.
Efficient and problem-free, with exactly the books I was seeking at incredible prices!
For the same reason above I found before true.
Alibris has been great. I really enjoy the idea of supporting small Bookshops over amazon. I'll always support my local family owned bookshop first but they don't have everything. And with alibris I always find what I'm looking for and get to continue to support small bookshops. Shopping on alibris is quick and easy. All the info about sellers and book conditions is clearly posted as well as shipping times and costs.
My local bookshop did not have the book I was looking for and ordering it through then would have taken 2 weeks or more. I need the book sooner. An alibris is my go to spot for difficult to get books.
I love Alibris as I can almost always find the book I am looking for in good condition. Over the years, I have made some very exciting finds! I don't know how Thriftbooks does it, but I can often get free shipping at their website which is an incentive to buy through them. Could Alibris possibly do the same thing? If so, I would purchase only from you.
I love Alibris! I have found so many books over the years that are hard to find in good condition or new books at a good price that Alibris is always the first place I shop.
I love Alibris! I have found so many books over the years that are hard to find in good condition or new books at a good price that Alibris is always the first place I shop.
I love Alibris! I have found so many out of print books on Alibris that were priced well and in great condition. I seldom buy a book on Amazon because I can get just as good a quality at a much lower price.
I could find the books I wanted in excellent condition at a much lower price.
I repeatedly (8-10 attempts) tried to place this order, and your website would not let me move beyond the log-on page. I only got it through when you emailed me that I had left something in my cart. Your website decided at that time to put it through. Very frustrating and time consuming. I attempted to reach customer service for help and was unsuccessful. You got 2 stars instead of 1 because you have done better on previous orders.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Grateful for the reprint of this hard to find memoir of my ancestor, Rebecca Crispin Hubbs, published 1853. I originally ordered 2 copies to check quality, was very pleased. Larger book, larger print, clear, easier to read than the original book. Ordered 4 additional books for family gifts and plan on ordering more to auction off during family reunions.
My last order was an excellent reprint. Ordered additional copies. I've ordered previous reprints from alibris with no problems, it was easy to choose Alibris again. One of the better reprint book offers.
Had most everything I wanted and it stayed in my cart overnight while I thought about it. Book prices excellent, shipping is sobering, but I figure I'm saving my gasoline and associated errand meal purchase costs, so it's still a good deal. A bit TOO easy, actually.
Shopped here before.
Easy to choose the preferred copy and source. Site is easy to navigate. Usually can find a price that works for me.
I have purchased from Alibris before and been happy with the product, shipping, service, cost. I like to support independent booksellers and smaller publishing houses. (Just learned that you are owned by Amazon. Didn't know that.)
Easy to choose the preferred copy and source. Site is easy to navigate. Usually can find a price that works for me.
I have purchased from Alibris before and been happy with the product, shipping, service, cost. I like to support independent booksellers and smaller publishing houses. (Just learned that you are owned by Amazon. Didn't know that.)
It's true -- I LOVE "online window shopping" at ALIBRIS! Incredibly efficient filtering options allow for ALL of my needs... NEW BOOKs (gift).USED BOOKs (for me). Etc. And seeing the booksellers' ratings does help steer my final purchase. I'll be back!
Got a bit confused when the first entry of my MC payment did not go through, then realized, after review, that it wanted me to buy more. I've read all this author's other works, so I did not need an additional copy. It might help to put that note somewhere on the ordering page. Otherwise, excellent, thank you. JBL
Have used and enjoyed for years, was very broke and poor again until fairly recently, sometimes now able to buy wanted books again.#
Great experiences with previous purchases.
Easy to use, quick and simple--thanks for clarity and speed!
Have trusted many years.
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.