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Banggood has a rating of 4.52 stars from 127,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Banggood most frequently mention shopping experience, great prices, and fast delivery. Banggood ranks 1st among Electronics sites.
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Good and smooth shopping experience. I like that I can select some items in the shopping cart instead of all items to check out. I don't mind waiting longer for the items to get to me. That just give me something to look for each day. Up to now, my experience with Banggood is excellent.
Another cheap chinese company sending faulty product. Pathetic customer service, ticket no **************086, order no 113128846, paypal case id PP-R-GUH-509667072 i orderd a watch which was faulty, it had a screw missing and its not charging up, when i try to return it, their pathetic customer service did't listen, and thier fraud paypal partners are also supporting them, by not listening to the customer feedback, i lost usd 37.15 to them, request you to don't lose your hard earned money to these frauds
Haven't used Banggood in a long time but still got excellent service. All my previous data was still on hand and correct and transaction went right through. Now let's see how they do on shipping.
Another cheap chinese company sending faulty product. Pathetic customer service, ticket no **************086, order no *******, paypal case id PP-R-GUH-******* i orderd a watch which was faulty, it had a screw missing and its not charging up, when i try to return it, their pathetic customer service did't listen, and thier fraud paypal partners are also supporting them, by not listening to the customer feedback, i lost usd 37.15 to them, request you to don't lose your hard earned money to these frauds
Products used:
another cheap chinese company sending faulty product . pathetic customer service , ticket no **************086 , order no 113128846 , paypal case id PP-R-GUH-509667072 i orderd a watch which was faulty , it had a screw missing and its not charging up, when i try to return it, their pathetic customer service did't listen , and thier fraud paypal partners are also supporting them , by not listening to the customer feedback , i lost usd 37.15 to them , request you to don't lose your hard earned money to these frauds
I would like to cancel the order for my first shaver as I intend upgrading to a different waterproof model. I would appreciate if you can help me with this situation. Many thanks
I had to contact customer service because my smartphone malfunctioned. And it was one of the best and most positive encounters with any customer service. These guys are very helpful, polite and focused on actually solving my problem. They're responding very fast and always provide clear information on possible next steps of my return/refund claim. So if you're worried how your guarantee would work in another end of the world - just don't. It works perfectly.
Very large number of varieties confuse the buyer what to buy and what not. It was super amazing experience always.
Dear customer,
Thank you for placing an order with Banggood.
Customer suggestions are our driving force for continuous improvement.
You are our very important customer. If you require any further information or assistance, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Very happy shopping on bangood. Always a seamless and pleasent experience. Delivery times are as they show on order pages. Highly recommend
I hope it's saying fake or phony website that just takes people money looking forward to disguising myself to make my little boy you know makeup make his day pretty much
I enjoy Banggood very much - I'm from London UK but I don't have much money and I've saved a lot and been able to purchase fun toys for the kids in the family. I appreciate the UK shipping and I don't care about politics I actually like & respect the Chinese and if a company makes a good product I don't care where it's from. Keep up the good work and P.S. I figured why not ask - can I have a coupon or voucher please? :)
Dear customer.
Thank you for letting us know about your pleasant experience with Banggood.
Here are more details about How to redeem coupons:
https://www.banggood.com/help_center/question_category.html?catid=281&artid=2353
We will continue to offer you better products and services. Nice day!
Fast and easy to use web site. Can't wait for my products to arrive. Will give a separate review of each item I ordered.
Dear customer,
Thank you for taking the time to leave your comment.
We will do our best to ensure that the products shipped to our customers are in their best condition. And we will then ship them once we gather up all the items, do strict quality-control tests as well as carefully package the items.
We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
I finally got my money back from L U N A recently. This broker works like magic. The customer service was perfect. ---Resolve missing funds,---Fraudulent transactions---Fraudulent activity in your wallet Or in general Looking for help? Go to the complaint quickly, I definitely give this recommendation.
I stopped shopping on aliexpress now because with your company I have no additional taxes or customs and the products come quickly.
I have a problem with my order WHICH WAS DONE ON 11/11 with number *******, while the product was delivered in a week, it is still being processed
For a first time buyer, I had some doubts about the compatibility between Promos and Discount Codes. Also The order in the registration, as I was registered with out giving any data about me, but also later when paying with PayPal I had to give my address. Why didn't it took the address from PayPal as other webpages. Anyways I hope Banggood becomes one of my online shopping websites as it contains a lot of products I'm interested in.
Do not waste your time or money. This website continues to take orders for a product that is not even in stock. So your order just says processing. It never ships. And when you request to cancel order that's when I found out item I ordered is out of stock. Use PayPal for refund. You will need a refund if you order anything.
Dear Chad H,
We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.
We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com
Best regards,
Banggood Team
Told I could get a $20 voucher as a first customer basis. However it was a lie, could only get $5. Also wonder why when selecting a Voucher at the beginning the programmers are dumb and dont place a note that says "Your vouchers selected now WILL BE AVAILABLE FOR SELECTION ON CHECKOUT" Doesn't seem very professional to me at this stage. I will now await to see rest of process when purchase arrives as told 10-25 days.
Good prices, products always arrive in good order. Sometimes it takes a while but if you account for that it's fine
Easy to serch, easy to compare, competitive price.
This was my first Banggood purchase experience from Japan,
And I really enjoyed shopping with you guys.
Thanks soooo much!
First Time the payment could not go to a good end because your system did spin without end
* Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
We apologize for this inconvenience.
If the problem still exists, please feel free to contact us, we will notify our developers to check this issue and try to optimize it as soon as possible.
Due to insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@banggood.com.
Best regards,
Banggood Team
So far so good.
Banggood seems legit, web site is efficient.
Prior purchase showed up a LOT faster than stated, which is awesome!
Seeing as its all made in China... cut out the middle man and order direct eh?
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Ordering/payment was easy.
Now... lets see how delivery and the product fares in comparison once it arrives.
Could not apply $2.00 first-time user discount. You should make that adjustment - if I choose to be second time user.
* Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
Thank you for taking the time to leave your comment.
Sorry about the inconvenience caused to you.
We will provide new users with a free gift and 20% discount coupon.
Each kind of free gift is limited and will vary according to different times, and the related shipping costs need to be borne by the customer.
Due to different regions, transportation methods and prices are provided by relevant carriers.
We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
The time of shipping are too slow! I would like have an option of faster delivery paying more!
For buy interchange parts of a toy airplane that have only here. If I find a shop with a faster way delivery I'll buy there.
Dear customer,
Thank you for choosing Banggood and we apologize for any inconvenience caused.
About the logistics, there are so many uncontrollable factors like bad weather, customs, inspect security etc., which can cause the item delayed in the shipping way.
Due to incomplete/insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@banggood.com.
Best regards,
Banggood Team
Hi, Banggood, it took along time to log in to Paypal, but went another way & it was spot on, keep up the Great work you do for your Customers,
yours D. O.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer. If you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
Everything is great except one simple thing. I want to change the country code of my mobile number when I'm ordering. Because I live in Malta it doesn't mean I have Maltese phone number. Thank you
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Banggood is very easy tô buy eletronic products. Good prices. Now, I am waiting the results of my first shopping experience
Dear customer,
Thank you for choosing Banggood. We are looking forward to your valuable opinions.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com
Best regards,
Banggood Team
Gain trust and grow your business with customer reviews.
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
Banggood was founded in 2006, and at that time it was specialized in computer software research and development.
It shifted its business to international e-commerce services, and since then it has become an online retailer selling almost everything you may need or think of.
The whole Banggood team is committed to providing customers with low-price and high-quality products as well as professional customer service.
Our motto is “Best bang for your buck”, and we follow it by ensuring that our products have exclusive deals and special promotions only for you.
Dear customer,
Thank you for choosing Banggood.
Due to incomplete/insufficient information, and in order to safeguard your personal information. We regret to inform you that we are not able to assist you in a better way here. Would you please contact us at vipservice@banggood.com.
Best regards,