• BHFO

BHFO

Overview

BHFO has a rating of 4.68 stars from 5,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, shopping experience, and free shipping. BHFO ranks 4th among Discount Designer Clothes sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 92%
Positive
1,434
Neutral
55
Negative
70
27
See all photos

What reviewers want you to know

Positive highlights

  • The entire shopping experience is easy and I'm always surprised by how quickly the items arrive.
  • Love shopping here fantastic great customer service.

Critical highlights

  • Sandals were too tight, had to argue with customer service rep for help to return when web site was faulty.
How would you rate BHFO?
Top Positive Review

“Great merchandise and prices”

Donna P.
1/28/24

I recently discovered BHFO and have purchased several pairs of boots at great prices. I will definitely order from this site in the future.

Top Critical Review

“Coat had ripped pocket and lining”

Wanda M.
1/11/24

Purchased a Jessica Simpson coat and the entire right pocket and lining was ripped. So if you put something in the pocket it would fall all the way down to the hem. They are not great about getting back to customer other than to say they will get back to me, keep saying they need to investigate? I sent photos of the torn pocket/lining not sure what there is to investigate. The coat is defective PERIOD, NOT ROCKET SCIENCE BHFO. Coat has been hanging in my closet now for week while they "investigate". Once again me, the customer has to go through the hassle, not them. So bottom line they send out a defective product, they got paid for the coat and I get to wait while they investigate, got it. Over it.

Reviews (5,541)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (91) love shopping (34) quality items (19) quality products (25) quality clothes (16) customer service (72)
Thumbnail of user donnap2160
1 review
0 helpful votes
January 28th, 2024
Verified purchase

I recently discovered BHFO and have purchased several pairs of boots at great prices. I will definitely order from this site in the future.

Reason I chose this business:

Selection and prices.

Thumbnail of user jacquelined995
1 review
0 helpful votes
January 15th, 2024
Verified site experience

Love shopping with this place I wish I knew about it sooner But the website needs work needs to be smooth they're more friendly on user better search options

Reason I chose this business:

Found it on EBay

Thumbnail of user janicel218
1 review
4 helpful votes
May 25th, 2020

I live in Australia and even though our dollar is only worth 68 cents of US $ 1 I am more than happy to buy directly from BHFO site. Quality of garments is great, and After 5 and evening dresses are stunning and heavily reduced. Have made many purchases over the years and been very happy with product, service, international shipping and delivery. Thank you!

Thumbnail of user dianes2810
1 review
0 helpful votes
November 12th, 2023
Verified site experience

Great selection of narrow width shoes and boots. Would like the site to be easier to navigate and more parameters available for filtering.

Thumbnail of user russoj2
1 review
0 helpful votes
August 28th, 2022
Verified site experience
Thumbnail of user debbien216
1 review
1 helpful vote
May 18th, 2021

I have bought many items recently from this company and I have been very happy with the clothing and the customer service. The prices on the items I bought were great! I had two issues with items ( one shirt had a stain and the other wasn't what I ordered) Customer Service rep couldn't have been nicer and resolved the issues. The only issue I have is paying for shipping. It would be great if they adopted something like a yearly shipping fee or ( like Gilt and Rue La La a 30 day fee). Other than that I'm very satisfied!

Products used:
Shoes, tops, sweaters,etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user marthal933
1 review
0 helpful votes
January 28th, 2024
Verified site experience
• Updated review

I would truly appreciate that the items also show SIZES, otherwise it takes for ever to go through the items. Thank you. Martha

Very thorough description of items. I would love to...
September 27th, 2023
Verified site experience
• Previous review

Very thorough description of items. I would love to see the size of each item in the title to make better use of time. Thank yhou.

Very time consuming as I need to check sizes of each...
April 12th, 2023
Verified site experience
• Previous review

Very time consuming as I need to check sizes of each pair. This info should be in the Title of the item

Reason I chose this business:

I got the e mail.

Thank you
January 16th, 2023
Verified site experience
• Previous review

Thank you. Wine is a great colour

Thumbnail of user susanv1390
1 review
0 helpful votes
February 11th, 2024
Verified site experience
• Updated review

I always find quality items in my size, style, and at bargain prices. It's why I keep coming back.

Reason I chose this business:

Price. I recommend BHFO often to friends shopping for special items at good prices.

I'm again ordering from BHFO because I have never had...
May 29th, 2023
Verified site experience
• Previous review

I'm again ordering from BHFO because I have never had a problem with the products or service.

Thumbnail of user robinr697
2 reviews
0 helpful votes
February 6th, 2024
Verified site experience

The Website navigation is easy. Great products at an affordable price. And it's easy to order.

Reason I chose this business:

Because of advertising.

Thumbnail of user deea275
1 review
0 helpful votes
February 7th, 2024
Verified purchase

I love shopping here. Any items I ordered, always great quality with amazing price! The best!

Reason I chose this business:

Because the value and quality!

Reason I chose this product:

Dress, shoes, coats

Thumbnail of user kristend64
4 reviews
4 helpful votes
July 18th, 2022
Verified purchase

BHFO is an incredible online retailer that has a variety of brands across men's, ladies, kids, accessories, and home furnishings. They are able to offer amazing savings. It's like a treasure hunt online! I always find something new when I shop their site weekly. I enjoy knowing that I am receiving a good quality item at a fair price.

Tip for consumers:
They have a rewards program

Products used:
Women's activewear

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcyb63
1 review
0 helpful votes
September 5th, 2022
Verified site experience
• Updated review

Great items, great prices, fast shipping. Overall I am happy and keep coming back for more! Only cons have been high shipping - especially for larger orders, and a number of flawed items not disclosed (runs, stains, holes, broken zippers, missing buttons, etc). Most everything else has been in perfect, new condition.

Reason I chose this business:

Have bought many times before. Shopping sales for Fall.

I have ordered a LOT since discovering BHFO
April 9th, 2022
Verified site experience
• Previous review

I have ordered a LOT since discovering BHFO. Very happy with the prices and variety and quick shipping. Certain items are often not available in sizes I'm looking for, which is disappointing but understandable as a discount outlet. My only negative has been receiving several items with small stains, large black marks (some come out with washing - others don't), snags and/or rips. Overall a good shopping experience so far.

Thumbnail of user anaa411
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...

Reason I chose this business:

Mainly because its shipped from the US and i had little time to receive my order

Reason I chose this product:

Wedding venue, quality of dress a d reviews

Thumbnail of user alicev317
1 review
0 helpful votes
January 22nd, 2024
Verified site experience

Very easy to navigate site. A ton of selections. Customer service is nice to work with.

Reason I chose this business:

They have great prices and are very reasonable to deal with.

Thumbnail of user larryf784
1 review
0 helpful votes
October 12th, 2023
Verified purchase

Easy to select and purchase. Great delivery time. Glamorous and stylish that helped present a really Hollywood image that lit up the dance scene.

Reason I chose this business:

Great selection from top designers at affordable prices available for quick delivery.

Reason I chose this product:

Met requirements to show style and glamour.

Thumbnail of user elkak2
1 review
0 helpful votes
January 22nd, 2024
Verified site experience
• Updated review

Great items at great prices and quick processing and shipping. Site is very easy to use. This is the third evening gown I ordered from you in the past 2 months. I was super satisfied with the first two. Looking forward to getting this one soon.

Reason I chose this business:

I bought two dresses and was super satisfied with the checkout process and quick shipping.

Quick and easy shopping and I found a great deal
December 11th, 2023
Verified site experience
• Previous review
Thumbnail of user jonesd11
8 reviews
0 helpful votes
October 3rd, 2023
Verified site experience
• Updated review

My daughter needed a fitness set in red and I found one in red and black. Have already purchased 7 for her and she loves them all. As pictured and described. True to size. Easy ordering and fast shipping and delivery. Prices are fantastic

Reason I chose this business:

Returning happy satisfied customer

Can always find something for my family and they love...
September 8th, 2023
Verified site experience
• Previous review

Can always find something for my family and they love what I buy them. Great selection and prices

Reason I chose this business:

Very happy with the merchandise,great quality clothes. Returning satisfied customer.

Easy to navigate and order
August 13th, 2023
Verified site experience
• Previous review

Easy to navigate and order. Great prices.

Reason I chose this business:

Returning happy customer

I had to reorder a dress because customer service couldn't...
July 29th, 2023
Verified site experience
• Previous review

I had to reorder a dress because customer service couldn't change the color I needed within a few minutes of completing it. Now today I paid more for the same dress, but I have what I need. This was a bad first experience with this company!

Reason I chose this business:

Trying new place with good prices

Thumbnail of user delanoi
2 reviews
0 helpful votes
February 22nd, 2022
Verified site experience

You sent me one wrong item. I have to return it. I don't know how?

Thumbnail of user peggyg389
1 review
0 helpful votes
January 12th, 2024
Verified site experience

This was a pain in the butt. I finally after 7 attempts, actually got it to go through. I still gave you a 5 star review.

Reason I chose this business:

Because my daughter needed some warm shoes.

Thumbnail of user keyanar5
1 review
0 helpful votes
September 1st, 2023
Verified site experience

Store has quality merchandise. Communication with someone is easy and fast. Online shopping made easy! Thanks BHFO

Reason I chose this business:

My first purchase was exceptional so went not come back. Clothing material is nice. Packaging could be a little better as my things were balled up in a bag but over all I'm happy with my experience.

Thumbnail of user leem973
0 reviews
0 helpful votes
November 24th, 2023
Verified purchase

Good price and good quality. All the products I ordered this time were perfect without defects.

Thumbnail of user cherylc1443
1 review
0 helpful votes
September 22nd, 2022
Verified site experience

Amazing! I ruined my daughter sweatshirt in the wash (yellow sock?) a found it again here! Saved the day!

Thumbnail of user monican249
1 review
0 helpful votes
December 21st, 2023
Verified purchase

I found this website as I was searching for a specific boot that was sold out in my size everywhere else including the Franco Sarto website. Not only was my size available but at a much lower price as well. I ended up ordering another pair of shoes too. Shipping was fast and both shoes look great. I will definitely order from BHFO.com again.

Thumbnail of user erinm1272
2 reviews
0 helpful votes
January 27th, 2024
Verified purchase

I discovered BHFO years ago and I am so happy that I did! It has great styles and brands at the best prices! I always tell my friends/colleagues about this store!

Reason I chose this business:

Best prices!

Reason I chose this product:

Love these brands.

Thumbnail of user francesc731
1 review
0 helpful votes
December 24th, 2023
Verified purchase

Great customer service and fast delivery. The product was as described and in very good condition

Reason I chose this business:

I have ordered from them a long time ago. I have been with BHFO a number of years

Reason I chose this product:

Good quality

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From the business

New Designer Fashions from Major Brands and Upscale Stores at a Fraction of Retail. Best Brands. Better Prices. Shop Shoes, Clothing, Handbags and Accessories!

Company Representative

Thumbnail of user randia14
Randi A.
Typically does not respond to reviews

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4.7
5,541 reviews
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