Bulk Buys has a rating of 4.44 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bulk Buys most frequently mention great service, fast delivery, and easy process. Bulk Buys ranks 13th among Beauty Products sites.
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I ordered 240 solo cups for an upcoming event I'm organising and it looked like they were not going to arrive on time. I contacted Customer Care and received the most outstanding service from Lucy, who went out of her way to organise a special delivery of my cups ahead of the event. Thanks a million Lucy, I'm very appreciative that you went the extra mile (and much relieved!).
My order was 10 days ago. The hand sanitiser I ordered was for a child (part of my extended family) who has cystic fibrosis and an intractable Pseudomonas lung infection. I was deeply concerned that her family may not have sufficient sanitiser and that stocks might run out some time within the next few months. My reasons for ordering were stated (at the time) as being, "for private use" because I'd zilch idea that panic buying might disrupt supplies to the extent that has so rapidly occurred :(
I ordered 240 solo cups for an upcoming event I'm organising and it looked like they were not going to arrive on time. I contacted Customer Care and received the most outstanding service from Lucy, who went out of her way to organise a special delivery of my cups ahead of the event. Thanks a million Lucy, I'm very appreciative that you went the extra mile (and much relieved!).
They offered a good price and the goods were made in Australia
These items were ordered only afew day days ago including a weekend and already I am advised that the orders are on the way to me
That is outstanding efficiency in my view and experience
I chose the goods because they were Australian made.
* Bulk Buys attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you so much Lucy and Eda for all your help securing 400 liquid hand soap.
I work in customer service myself, I know that it is a really difficult time for all retailers, however I can imagine your business would be over flowing with enquiries.
Thank you for allowing me to discuss this with you over the phone and helping me acquire 400 hand soaps for my stores in preparation for their reopening.
It was an impossible task that your company has made possible, so thank you so much!
5/5 for customer service
Because you had what I need- will be recommending you guys in the future.
I desperately needed 400 soaps and you guys had this in stock :)
Extremely good, easy website design. It's very comfortable for customers. The first time, will await the item for quality check. So far, great and I am happy there is another option to shop online. Thank you.
Only one with stock left
You should state how many ( sheets per roll) on the toilet papper, like the Teno only has 150 sheets per roll as to most others having 260 sheets plus... but otherwise no complaints thankyou.
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Hi
John I listed everything I could do. Because I'm a cutie and I think the blue package is nice. I think it's the best
Tip for consumers:
It’s the best
Products used:
Belts, necklaces, bracelets
Good experience before.
Guten Tag an alle. Dies ist das erste Mal, dass ich bei dieser Website bestellt habe. Ich war sehr zufrieden. Alles ist klar und übersichtlich, die Mitarbeiter sind kompetent und höflich. Prompte Lieferung. Die Qualität des Produkts ist original. Ich werde weiter nach mehr suchen. Ich empfehle es!)))
Quick response to my questions and easy buying experience on the website
Online ordering step of the product was so far very good
I called your company for help. The most wonderful & patient lady called LUCY answered & helped me with my order step by step. She is an absolute GEM & the perfect person for that job. As for the instructions, they were clear & very simple to follow. Thank you for making it so, especially for dinosaurs like me who are somewhat lost with modern technology. Kind regards, Paula Faucheur.
Stock availability
Hygiene purposes for business needs
Great product
Made in Australia
Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
Tip for consumers:
Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
Products used:
Thanks for this company and it is useful and helpful for everyone so when I have free time I try to visit to this site and I suggest it for everybody
Recommended by friends
As preventive measures
Hello Anna,
I'm sorry to hear you had a negative experience with us.
I can see a representative tried to reach you regarding this matter on January 30 2020.
If you have any unresolved issues, please reach out to us at feedback@bulkbuys.com.au and we will do our best to assist you.
Kind regards,
Customer Care