• ChicMe

ChicMe

Overview

ChicMe has a rating of 4.46 stars from 277,742 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention shopping experience, good quality, and nice clothes. ChicMe ranks 1st among Discount Shopping sites.

  • Value
    5829
  • Quality
    43054

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85%
Positive
31,935
Neutral
2,694
Negative
2,934
848
See all photos

What reviewers want you to know

Positive highlights

  • I haven't received any items yet but so far my shopping experience was really great and I like the coupons offered!
  • This is my second time shopping from this site and everything has been great.

Critical highlights

  • Il tried to return them still no response, very poor customer service.
  • The return policy is terrible and takes forever to try and initiate a return.
How would you rate ChicMe?
Top Positive Review

“So far I've been happy with product and delivery”

Dianne P.
2/5/24

So far I've been happy with product and delivery. I have a concern: in case I needed to return any merchandise how do I go about it. That's why I limit my order for the fear of not fitting or liking the product itself. Thank you

Top Critical Review

“I place an order on 01/16/24”

Tamara S.
2/8/24

I place an order on 01/16/24. Two of my items weee dropped from my cart. Which was the whole purpose of the order. Reached out to customer service twice once was told credit 100 points=$1 and fill out the survey. This made me almost cancel my entire order. I should not have to repair for my items and lose my discount I would have obtained. I've been with chic for some years so this is very disappointing

Reviews (277,742)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (2759) time shopping (991) customer service (1680) return policy (330) credit card (329) return items (267) return label (128)
Thumbnail of user mariep872
1 review
0 helpful votes
October 5th, 2023
Verified purchase
• Updated review

I have ordered from this site several times and I have yet to return anything. I get compliments every time I go out in a Shein outfit. Perfect for the high school teenager because so affordable and the products are stylish. The other thing I love is that you're able to put your measurement into the site and it will tell you exactly what size will fit you best.

Reason I chose this business:

The prices and the products.

Reason I chose this product:

They looked great on the models so I knew they would look great on me.

Quality
Happy customer
April 5th, 2023
Verified purchase
• Previous review

It took longer than expected for delivery but great products.

Reason I chose this product:

Want something cute that doesn't break the bank.

Quality
Thumbnail of user kandicer2
1 review
29 helpful votes
February 26th, 2021
Verified purchase

I recommend this retailer, the pajama set I got was exactly as described and high quality for a good price. Shipping does take a few weeks if you live in the United States but it was still faster than other things I've ordered coming from China. It was presented well in a Chic Me branded thick zip bag and had a boutique tag attached. The pearl and heart applique are perfect and I love the grey leopard print! I would buy from this shop again!

Reason I chose this business:

Work related purchase!

Reason I chose this product:

I'm always home and needed pajamas, I love leopard print and hearts so I thought these were cute!

Value
Shipping
Quality
Thumbnail of user diannep196
2 reviews
0 helpful votes
February 5th, 2024
Verified site experience

So far I've been happy with product and delivery. I have a concern: in case I needed to return any merchandise how do I go about it. That's why I limit my order for the fear of not fitting or liking the product itself. Thank you

Reason I chose this business:

It’s easy shop w easy payment plans

Thumbnail of user georgeh1547
1 review
14 helpful votes
December 10th, 2022
Verified site experience

I found you on Instagram. Thought my wife would love these buckle leggings. Did a quick website review on you guys, all good things. Bought two sizes of said item and checked out as a guest using PayPal. Then you bamboozled me into registering with you by offering me THREE discounts. I see what you did there. Thanks for the great experience.

Thumbnail of user maggied155
1 review
4 helpful votes
April 28th, 2023
Verified purchase

The Turquoise choker was disappointing, using plastic instead of Hemp or thin leather. The plastic on hot days feels icky! The shirts are so pretty and everyone can see I'm blessed! The sneakers where a perfect surprise for my sister, she's Always wanted a pair of Ruby Slippers! She wears them almost everyday! Thank you for helping me make her happy

Reason I chose this business:

Advertisement

Reason I chose this product:

I liked them!

Quality
Thumbnail of user danielleb568
1 review
11 helpful votes
August 21st, 2021
Verified site experience

Real non paid US review! Everything looks exactly like pictures except for one dress. I ordered 20 items and just placed another order! The material is not thin & cheap, but soft and appears durable. I'll leave another review after wearing and washing the various outfits & swimsuits I purchased! VERY HAPPY CUSTOMER! CAME MUCH FASTER THAN EXPECTED! Received first order yesterday… placed second today! TAKE ADVANTAGE of great prices and cute clothes!

Reason I chose this business:

Just got my first order and I’m BLOWN AWAY! YOUR MY NEW FAVORITE ONLINE SITE FOR WOMEN’S CLOTHING!

Thumbnail of user tiffanyc282
1 review
21 helpful votes
August 14th, 2020
Verified purchase
• Updated review

Easy, I read items run big on some reviews so I went with small for all of my items. They are very fitting, medium probably would have fit more comfortably. One outfit I gave to my daughter. I'm 5'2 and weigh 132lbs. I'm between a 2 and 4 which makes it difficult most ranges are from 0-2 and 4-6. So when I order the 4-6 items tend to be a bit too big on me. I either need to gain more weight or lose a little lol overall I really like the print, colors, material.

Reason I chose this business:

Clothing Options - unique, I like the prints and color options

Reason I chose this product:

Colors, style

Value
Shipping
Quality
Easy
July 12th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Clothing Options

Thumbnail of user trishb149
1 review
0 helpful votes
November 29th, 2022
Verified purchase

Easy to order, great stuff. Nice on. Was happy with everything. I expected something different but was cool either way.

Reason I chose this business:

Price was great and cool looking things to wear. Truly like the variety that fits anyone looking for great styles

Reason I chose this product:

Advertisement showed a nice variety of styles for a great price.

Quality
Thumbnail of user kirstyl39
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Loved my dress. A little short but, I'm tall so this is normal. Delivery was quite long - 9 days!
Material & size good.
Got lots of compliments

Reason I chose this business:

Advert came on face book

Reason I chose this product:

Liked it on the model & ideal for Xmas party

Quality
Thumbnail of user gabriellab85
1 review
6 helpful votes
September 9th, 2022
Verified site experience

So far I'm happy with my experience shopping with you. Although I guess feedback is only technically valid once the product has arrived within a satisfactory period of time, correct and not damaged etc. I understand this is focusing on how I navigated the page or whatever, but I'd feel to remove my positive feedback if service going forward wasn't acceptable.
Kind regards

Reason I chose this business:

Kept popping up on my Facebook

Thumbnail of user jessicar2293
1 review
3 helpful votes
October 23rd, 2022
Verified purchase

My experience was pleasant. I wasn't bombarded with " you left these in your cart" I was able to take a good week to make up my mind without hassle. The clothes are very cute. The only reason its not 5 stars, is because I wish they would use some other fabrics. I get that polyester is cheap and warm, but it sometimes causes me to break out, so I cant always wear it. :( As I'm sure it's not just me out there with this problem.

I received an item of clothing that came with pockets on the inside of the garment, but no hole to put your hands in the pockets. I said I would like to return the item for store credit and instead they said they would send me a new one free of charge, even tho I didn't want it.
I received a different shirt from my order instead as the replacement. Not what was supposed to be replaced. So I gave up. Now I have a jacket with no pockets, that I dont like, and 2 hot girl summer shirts haha.

Reason I chose this business:

I needed some thigh high socks for an outfit, and ChicMe had them. So then I added more items, that I liked to get free shipping and some great coupons.

Reason I chose this product:

Like I said, the products are cute and most seem to be for an occasion. ChicMe's stuff is unique. You're sure to not match anyone else and be cute as well.

Service
Quality
Thumbnail of user kimmoniquea
1 review
1 helpful vote
September 2nd, 2023
Verified purchase
• Updated review

Great looking clothing items. I ordered a package June 27 I believe or it was the 29th two orders and I still have not received them. You guys have great stuff and I think that people will patronize you more, but it just takes way too long for the merchandise to arrive. Summer will be over by the time I get my stuff. Let no get into trying to rerun items! It doesn't add value to the consumer/shopping experience.

Sent email to change sizes of dresses in this order.

Reason I chose this business:

I’ve shopped here before

Reason I chose this product:

I liked it!

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Great looking clothing items
June 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I’ve shopped here before

Easy site to shop on
December 23rd, 2021
Verified site experience
• Previous review
Great experience
January 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

The Grid Design Casual pants attracted me. They are thinner in material than expected, and the waist is a little smaller than anticipated, but I will give you a try and review the product after that.

Reason I chose this product:

Because they looked really nice online. Once you receive the order that's when it is determined if you will have a relationship with the brand.

Just Received My Order
January 8th, 2021
Verified purchase
• Previous review

Easy to use website and product look great. This is my first order. Cannot in fairness say if I will purchase again. NI have to experience the product.

Reason I chose this business:

The Grid Design Casual pants attracted me. They are thinner in material than expected, and the waist is a little smaller than anticipated, but I will give you a try and review the product after that.

Reason I chose this product:

Because they looked really nice online.

Value
Shipping
Quality
Easy to use and product look great
December 17th, 2020
Verified site experience
• Previous review

Easy to use and product look great. This is my first order and I will know if I will purchase again from you when my merchandise arrive and I review it.

Reason I chose this business:

The Grid Design Casual pants attracted me. I will give you a try and review the product when I receive it.

Thumbnail of user tracyp511
1 review
8 helpful votes
December 7th, 2021
Verified site experience

The clothing looks beautiful. Abundance of style and choice. Very feminine. I read the reviews and decided to take a chance. If the items indeed are of good quality, and as beautiful as they look on your site, you will have a loyal customer. I am a nurse, no one I know has shopped on your site as of yet. So, you just might get some new clientele depending on results. Am looking forward to delivery. Sincerely, Tracy Pearson

Reason I chose this business:

I had noticed your site before. Have asked the girls around work if any have shopped on this site. All said” no “. So, I decided to take the leap. Hope I’m happy

Thumbnail of user michelley867
1 review
3 helpful votes
September 27th, 2023
Verified purchase

Absolutely NO support received when I recently enquired into a delivery that went missing. Customer Service pushed responsibility back to me and said order was delivered- up to you to track it down. When I asked THREE times for info relating to products purchased on the order that went missing: Response 1). Your delivery is on its way. Be patient. 2). Your order has been expedited. 3). Check yr profile to identify items. Absolutely NO help offerred to their Customer AT ALL! Hopeless!

Your Customer Service Staff need serious training on how to look after your LONG term customers.

Reason I chose this business:

Previous customer. MANY purchases. Will think twice about using Chic Me again.

Reason I chose this product:

I liked the items. I guess I’ll never know what they were like in real life. Hopeless support service from your staff! Hopeless!

Service
Quality
Thumbnail of user tracyw518
1 review
4 helpful votes
June 11th, 2021
Verified site experience
• Updated review

I feel the shipping price is abit expensive, but the quality of the items is excellent, very fashionable, clothes reasonable prices. All in all excellent.

Reason I chose this business:

I have bought clothes from ChicMe on E bay, I was sent an e mail, from chic me and I decided to take a look at your web site I liked the clothes and prices. I found it easy to place an order and liked the pay pal payment method. Plus the clothes are not mundane

Reason I chose this product:

I liked the photo of the top and it looked a different material to polyester.

Its the first time I have ordered anything from you,...
May 3rd, 2021
Verified site experience
• Previous review

Its the first time I have ordered anything from you, if it all goes well with delivery, That would be good. I love your clothing and found it easy paying by PayPal. I hope its as secure as stated in regards to payment. If I do not have any problems with this order I will order from you again.

Reason I chose this business:

I have bought clothes from ChicMe on e bay, I was sent an e mail, from chicme and I liked the clothes and prices. So I took a look and have seen numerous clothes I like.

Thumbnail of user karlr135
2 reviews
2 helpful votes
March 26th, 2022
Verified purchase
• Updated review

Site easy to navigate and use. Delivery took about a month which sucked but is expected coming from over seas. The sizing chart is misleading, I do not believe they are standard US sizes but rather chinese size chart meaning everything runs small. Ended up getting 2 shirts that don't fit bc of the misleading size chart. Luckily I ordered my wife outfit in an XL or my entire order would of been to small

Shirst were to small. Customer service offered credit and addressed the situation promptly.

Reason I chose this business:

Prices are good and they have cute clothing.

Reason I chose this product:

Wife liked the outfit, I loved the shirts.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Easy to navigate
January 19th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price is good, really hope everything fits as advertised

Thumbnail of user karrlener
1 review
3 helpful votes
November 26th, 2021
Verified site experience

So much to choice to choose from. Bought several things from here and always a pleasure to receive delivery. Great quality and I love the size guide coz it has uk as well as other countries to give you guidance on what the best fit is for you.
Really easy site to navigate and see what all the cost break down is as well. Or delivery fee and what money you've saved on a deal. It's alll worked out ready for you which is great coz my maths is terrible even with a calculator! ‍

Reason I chose this business:

Saw another dress while scrolling insta but was sold out.
Silver lining tho as this one’s cheaper and I’ll be more likely to wear as more versatile, not just for fancy party I may only wear once then regret that 2nd helping of roast turkey.

Thumbnail of user seans1372
1 review
0 helpful votes
February 10th, 2024
Verified purchase

We're do I start!?!? The parcel was apparently delivered at first 06:17am then secondly at 22:10. I never received the parcel the courier accepted responsibility for it saying they left it insecurely. Yet Chic me are adamant it's been delivered and offered me a £10 voucher as compensation when the order value was £38! Terrible customer service please don't use this company they will take your money and leave you out of pocket

Absolutely disgraceful not interested and offered me a £10 voucher and won’t replace or refund my order

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user joa678
1 review
0 helpful votes
July 13th, 2022
Verified purchase

Easy shop, reasonably fast delivery. Although Sequins are falling off without even wearing the dress. However overall great shopping experience.

Quality
Thumbnail of user rhiannonb46
1 review
0 helpful votes
November 18th, 2023
Verified purchase

Good quality. Just as pictured. Comfortable. I ordered the 39 and they fit perfectly. I'm an AUS size 8 to 9 depending on brand. The tie up part where the zipper is fits just perfectly - i'd recommend going up a size if you have thicker calves as I'm fairly small and they only just do up.
Delivery came sooner than expected which was great!

Reason I chose this business:

Shipping time was shorter than anywhere else that sells the same item.

Reason I chose this product:

Cos they’re cool.

Quality
Thumbnail of user marav16
1 review
0 helpful votes
December 27th, 2022
Verified purchase

He comprado 2 veces, 3 prendas en total. Una me gustó mucho, otra no me gustó, y otra regular. Pero no sabía que las devoluciones no eran gratuitas si no te gustaba la prenda o quieres otra talla. Si lo llego a saber antes no hubiera comprado. Por este mismo motivo, no volveré a comprar. Por lo demas, está todo bien, pero comprando por inet es imprescindible que las devoluciones sean gratuitas como en otras paginas similares como Shein, por ejemplo.

* ChicMe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user karenao
1 review
6 helpful votes
April 30th, 2021
Verified purchase
• Updated review

It's easy to check out hopefully the fit right. I have received them and I'm impressed by the material but it just didn't do anything to my body that made me feel they were worth the amount charged. They're still super cute and comfy. But they're something I could spend ten bucks on at a different store or site.

Reason I chose this business:

I chose this website because I followed a friends advice on where to order these specific type of leggings. The “TikTok” leggings and I was disappointed. I guess you shouldn’t believe the hype about leggings on social medial. Haha.

Reason I chose this product:

I chose this website because I followed a friends advice on where to order these specific type of leggings. The “TikTok” leggings and I was disappointed. I guess you shouldn’t believe the hype about leggings on social medial. Haha.

Quality
It's easy to check out hopefully the fit right
April 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

For the yoga pants

Thumbnail of user lorac60
1 review
17 helpful votes
April 19th, 2021
Verified site experience

This is my first time shopping at your store. I am hopeful that everything goes well. I had a problem with the 40-80% coupon and was taken back that your company didn't let me apply to one one of the more expensive items, which led me to purchase the higher priced dress of the three. Could you please correct that. I added accessories because of that saving that I thought I would get. Thank you very much.

Reason I chose this business:

I was searching for unique clothing on the internet and clicked on your advertisement link.

Thumbnail of user mattb548
1 review
26 helpful votes
July 31st, 2020
Verified site experience
Reason I chose this product:

Very stylish unique really complemented wife's petite figure

Thumbnail of user lynnettek19
1 review
0 helpful votes
December 7th, 2021
Verified purchase

I bought these two for my girlfriend and she loved them. The fit is exact and make her look sexy

Reason I chose this business:

Clothes looked cute

Reason I chose this product:

Cute clothes

Quality

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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.

Company Representative

Thumbnail of user chengc1
ChicME O.
Typically responds within 3 days

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