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  • CleanItSupply

CleanItSupply

Corporate Values

Overview

CleanItSupply has a rating of 4.72 stars from 25,025 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CleanItSupply most frequently mention great prices, free shipping, and fast delivery. CleanItSupply ranks 2nd among Wholesale sites.

  • Service
    330
  • Value
    430
  • Shipping
    431
  • Quality
    2159

Proactively asks for customer feedback

This company responds to reviews on average within 9 days

Positive reviews (last 12 months): 91.8%
Positive
6,375
Neutral
352
Negative
221
12
See all photos

What reviewers want you to know

Positive highlights

  • This is my first order with this company, so easy to use web site is important.
  • Very easy to use site and glad cleaning products back

Critical highlights

  • SHIPPING CHARGES ITS TOO MUCH, NO REFUND POLICY, CUSTOMER SERVICE ALSO WORSE.
  • Would not accept my credit card which has definitely not expired!
How would you rate CleanItSupply?
Business's Favorite Review

“You have a excellent customer service, quality, good...”

Gustavo P.
2/16/21

You have a excellent customer service, quality, good price, but meanly is a faster delivery. Thank you so much. Gustav

See full review
Top Positive Review

“Good Quality for our Data Recovery Service Shipments”

Bruce C.
12/19/23

As a data recovery service, finding just the right box for returning customers' phones can be a nightmare. They need to be snug enough to prevent bouncing around, but not so tight that phones get squeezed. Plus, we need assurance they'll withstand the rigors of shipping. Well, our search is over! They're the ideal size for most smartphones, with just enough wiggle room for some packing padding. Thank you.

Reviews (25,025)

Rating

Timeframe

Other

Reviews that mention popular keywords

web site (122) use site (61) order process (194) customer service (419) credit card (33)
Thumbnail of user brucec1642
1 review
0 helpful votes
December 19th, 2023
Verified purchase

As a data recovery service, finding just the right box for returning customers' phones can be a nightmare. They need to be snug enough to prevent bouncing around, but not so tight that phones get squeezed. Plus, we need assurance they'll withstand the rigors of shipping.

Well, our search is over! They're the ideal size for most smartphones, with just enough wiggle room for some packing padding. Thank you.

Reason I chose this business:

The right size at the right price.

Reason I chose this product:

Needed a specific size.

Quality
Thumbnail of user jamesm6665
1 review
0 helpful votes
February 6th, 2024
Verified site experience
• Updated review

...Will give 5-*'s when I get through the shipping.
The prices are very good though. -j. A. morris, jr.

Reason I chose this business:

... Running out of product. If I was in business I
Would've ordered sooner. 😉--j. A.morris,jr.

"" QUICK RESPONSE FROM CUSTOMER SERVICE!,,, & THEY...
June 2nd, 2023
Verified site experience
• Previous review

"" QUICK RESPONSE FROM CUSTOMER SERVICE!,,, & THEY RESOLVED MY MISTAKE--WOW,, G R E A T!,,, MY ORDER WENT THROUGH -J. A.M. ""

"HI, SEEMS TO DO A GOOD JOB
February 28th, 2023
Verified site experience
• Previous review

"HI, SEEMS TO DO A GOOD JOB. GOT TO SEE THE REST OF THE SERVICE. --JAM"

Reason I chose this business:

"" NO SPECIAL REASON, JUST WANTED TO SEE HOW THIS COMPANY DOES ONLINE. --JAM""

"" "" HI, AGAIN, THE COMPANY I DEAL WITH DOES'VERY...
June 4th, 2022
Verified site experience
• Previous review

"" "" HI, AGAIN, THE COMPANY I DEAL WITH DOES'VERY WELL' WITH EXPEDITING THEIR PRODUCT AND AT A 'ECONOMICAL' PRICE, THANK-YOU,,,, -J. A. MORRIS""

Reason I chose this business:

"" "CHECK COMMENTS PER ABOVE" "THANKS Y'ALL

"" HI, HAVE ORDERED BEFORE, THE COMPANY DOES'VERY WELL'...
June 4th, 2022
Verified site experience
• Previous review

"" HI, HAVE ORDERED BEFORE, THE COMPANY DOES'VERY WELL' IN EXPEDITING THEIR QUALITY PRODUCTS! -THANK-YOU,,, J. A. MORRIS""

Reason I chose this business:

"" CHECK ABOVE. COMMENTS

"THE SERVICE HAS ALWAYS BEEN SWELL!
April 27th, 2022
Verified site experience
• Previous review

"THE SERVICE HAS ALWAYS BEEN SWELL! IS THIS STILL 'LAVEX'?

Reason I chose this business:

"AS MENTIONED ABOVE, 'LAVEX' HANDLED MY RESIDENTIAL NEEDS BEFORE; ARE THEY AFFILIATED WITH 'CLEANITSUPPLY'?"

"HOW ARE YOU
April 27th, 2022
Verified site experience
• Previous review

"HOW ARE YOU. I'M DOING WELL THANK-YOU AGAIN FOR YOUR PRODUCTS. YOU ALL DO PRETTY WELL IN MY OPINION. KEEP IT GOING('HAPPY 2022')... GOD LOVES YOU, SO DO I""-J. A.M.

Reason I chose this business:

E X P E R I E N C E!

Thumbnail of user josea625
1 review
9 helpful votes
July 31st, 2020

Ordered Lysol Item from Website Tracking # given was from Package that had already been delivered to me from another vendor in Texas before I even ordered from them. So they are able to hack into USPS computer to give you a real tracking number from someone else who has sent items to your home. Billing was from Dentist in California? Big Scam Stay Away. They make the Nigerians look like amateurs.

Thumbnail of user richardh1314
Matthew A. – CleanItSupply Rep

Hi Jose,
Thank you for the feedback. I can assure you that we do not have any sort of ability to "hack" into anyone's network, let alone the computer system for the USPS. That said, we are willing to do almost anything to make this right. Can you please email customercare@cleanitsupply.com (attn: CS Mngr)? We will look into this as an utmost priority.
CleanItSupply

Thumbnail of user maryk3176
1 review
0 helpful votes
September 2nd, 2022
Verified purchase

My first order was yesterday, and the site would not take any payment cards. Today It went through, but it is worrisome that my payment information was typed into your system, not knowing if it had been saved or not, and still not processed. I am hoping that there will not be any glitches with this purchase. You seem to have very friendly prices and a very well-kept website. I would like to use you again.

Reason I chose this business:

Your stock and prices were very good. I'm glad the site was available today, but to be honest, if there are glitches again with the payment system, I most likely will not feel safe and not use your company again.

Thumbnail of user randyh839
1 review
0 helpful votes
May 8th, 2023
Verified purchase

I ordered 10 of the 64oz. Refills from Cleanitsupply and one of the shipping boxes held 6 of the bottles. The box was not nearly strong enough, nor did it provide separators for the bottles to prevent damage. One of the bottles was damaged and spilled it's contents in the box. I have ordered 6 bottles numerous times from different vendors and over half of the deliveries were damaged spilling different amounts of the cleaner. I had hoped that Cleanitsupply would ship in stronger boxes with protective separators, but they did not with typical shipping damage.

Reason I chose this business:

I had hoped that Cleanitsupply would ship in stronger boxes with protective separators, but they did not.

Reason I chose this product:

I have been using this Green Works All-Purpose Cleaner for years in my shop and I am very happy with this cleaning product.

Quality
Thumbnail of user robertg5365
1 review
0 helpful votes
January 17th, 2024
Verified site experience

Had to recheck my information as your site would not allow me to proceed to check out on first two try's. This Medline fresh scent product is a great product. Thank you.

Thumbnail of user kennethb1652
1 review
0 helpful votes
January 5th, 2024
Verified site experience
• Updated review

CLEANITSUPPLY.COM is an excellent company to deal with! Competitively priced. Highly recommended very fast shipping. Plus excellent customer service! 5 STARS *****

Reason I chose this business:

CLEANITSUPPLY.COM is an excellent company to deal with! Competitively priced. Highly recommended very fast shipping. Plus excellent customer service! 5 STARS *****

Fantastic!
April 24th, 2023
Verified site experience
• Previous review
Thumbnail of user johnf5718
1 review
0 helpful votes
January 12th, 2024
Verified site experience

The customer support worker I spoke with was great! He helped me with pricing and made this experience so easy! Thank you!

Thumbnail of user scottb2774
2 reviews
0 helpful votes
November 4th, 2022
Verified site experience

Had difficulty finding what I needed but was finally successful. It would help if the site had a better directory.

Reason I chose this business:

I've been shopping here for a while.

Thumbnail of user marybethg19
1 review
4 helpful votes
July 2nd, 2020

When the pandemic broke out, this was the only place I was able to find toilet paper, masks, wipes and other essentials. And at a better price than anywhere else. Everything shipped immediately and was at my door very quickly. Knowing that I had these essentials handy made this awful event a little less stressful. Now that I'm working from home (maybe forever), I'm going back often for office supplies, including furniture. The convenience is incredible and the selection rivals Amazon, without having to scroll through pages of products that don't match my search. I expect to be shopping here for the foreseeable future.

Thumbnail of user micheles768
1 review
1 helpful vote
March 12th, 2021
Verified site experience

Fast & easy products easily described, best user friendly site I have been to in a long time. Customer svc. Very helpful. Had a small problem opening the window to apply coupon code, would not pop open at all. Cust. Applied it for me. Overall with exception of 1 technical issue, it was very easy to place my order.

Reason I chose this business:

Has a lot of supplies I use

Reason I chose this product:

Lysol can't find anywhere for the longest time that was a gift from GOD. Other items some needed, some wants.

Thumbnail of user regenad3
1 review
0 helpful votes
January 5th, 2024
Verified site experience

Good Value - Dependable but overpriced Shipping fees - Hard to meet your required amount to get free shipping. This is my 2nd time ordering from CleanITSupply. I will try again for sure.

Reason I chose this business:

I am a new Customer and I give any New Vendor 3 Chances to get it right before I make up my mind if doing business with them, is in my best interest, so far so good.

Thumbnail of user lisal2382
1 review
0 helpful votes
November 28th, 2021
Verified purchase

I received and-mail from them saying that original scent Lysol disinfectant spray was back in stock. At first I didn't know if it was a scam because it was IMPOSSIBLE to find it anywhere since Covid began. I looked up CleanItSupply on the Better Business Bureau website abound saw it had an A+ rating. I went ahead an ordered a case of the Lysol through the link on the Better Business Bureau website and received it within 3 days. A totally pleasant experience!

Reason I chose this business:

They were courteous enough to send me an e-mail when this product came back in stock. I had placed an order over 1 1/2 years ago up with another place and was told it was on back order and they would notify me when it was back in stock. They put pending charges on my credit card to keep holding my order, but then recently I went to that site and saw that the Lysol was back in stock, but they never sent my order or notified me that it was back in stock. My order still shows as backorder. The only thing I can assume is that they didn’t want to fill my backorder because they had dramatically increased the price and didn’t want to give me my order for the price I originally paid for it.

Reason I chose this product:

I have sensitivity to fragrances due to migraines and the only disinfectant spray that doesn’t give me a migraine is Lysol ORIGINAL scent disinfectant spray. I have literally tried every other scent of Lysol and also disinfectants from other brands. They all give me an instant migraine. Thankfully, Lysol original scent is available again!

Quality
Thumbnail of user jaydeng7
3 reviews
10 helpful votes
September 28th, 2022
Verified site experience

I just order my supplies from here but when I have received damaged items, customer service didn't even reply to me.

Reason I chose this business:

I place my supply orders on here

Thumbnail of user bruceg607
1 review
0 helpful votes
April 26th, 2023
Verified site experience
• Updated review

You didn't use my primary card for my auto delivery so it failed! Change your system so that an obsolete card can be edited/ removed from auto delivery, instead of having to cancel the scheduled auto delivery and make the purchase to schedule auto delivery again! THIS IS WHY AI SUCKS! If you had a person overseeing it they would have been able to figure it out and charge the primary card for the order!

Reason I chose this business:

I had to! This is the only place I could find this mophead!

Trying to apply coupons is a pain and listing products...
December 23rd, 2022
Verified site experience
• Previous review

Trying to apply coupons is a pain and listing products is assorted and not grouped by variations of type by brand other than that okay!

Reason I chose this business:

They had it at a good price!

Thumbnail of user deloress122
1 review
0 helpful votes
January 31st, 2024
Verified site experience
• Updated review

I'm really glad I found you on the web quick delivery and low prices. I'm loving h it.

My experience is good
July 28th, 2023
Verified site experience
• Previous review

My experience is good. Easy to order and find products. Product was in stock with great prices. I just hope my delivery is not left at a closed business door.

Reason I chose this business:

Great prices. I ran into this website on accident but will continue to order from now on. You have a returning customer here.

Thumbnail of user marief250
2 reviews
1 helpful vote
July 20th, 2021
Verified site experience

Love having the opportunity to order bathroom tissue sanitary napkins garbage bags laundry detergent all in box which lost me several months versus buying once a week or every two weeks in spending a lot more money than I would using the service the only thing I don't like about the service shipping sometimes can be quite expensive depending on the item you buy.

Reason I chose this business:

Love buying in bulks and getting more for my money. I just wish shipping cost could be a lo less when placing an order for products.

Thumbnail of user patrickn332
1 review
0 helpful votes
October 31st, 2022
Verified purchase

I was looking for a pallet of water and you guys delivered... literally! The customer service chat was great in answering my delivery questions and speaking of delivery time... our order arrived sooner than expected. Thanks!

Quality
Thumbnail of user matthewb2496
1 review
0 helpful votes
January 24th, 2024
Verified site experience

Easy to navigate site. Good prices. Shipping a bit high, I thought, for 2 lightweight items that shoud easily ship first class envelope, but if that's the worst thing...

Thumbnail of user kareno1229
1 review
1 helpful vote
September 28th, 2023
Verified site experience

Your prices are great. I am at a large technical school with huge 3D and poster printers. It would be beneficial to waive the shipping for smaller orders because we would order often. If that happens, please let me know.

Thumbnail of user francisk109
3 reviews
1 helpful vote
November 10th, 2021

I know of a particular hacker who is well known all over the world, and that provides good services when comes to hacking of any such, they are the only hacker that I can recommend in this website because have used them a couple of time and I will say was awesome. They provide the following service such as school grade, WhatsApp hacking, criminal record, Facebook account, retriever of the lost document and more contact them via Support@ hacker4wise.com

Service
Value
Shipping
Returns
Thumbnail of user tamarah337
1 review
0 helpful votes
November 18th, 2022
Verified site experience

I had an issue with a package that arrived opened. I was able to contact a service member and it was taken care of very easily. Would recommend this company. Will definitely keep ordering from here.

Reason I chose this business:

The company has a good reputation with me for fixing any issues I have had in the past. Thank you for making my experience a Good One!

Thumbnail of user carolg1985
1 review
0 helpful votes
June 6th, 2023
Verified site experience

Transaction is over, order is placed, I never saw the order - items, qty, price, tax, shipping, total - went right from paypal to "place order" with no other choice. Could be me, but I've never had this problem before.

Reason I chose this business:

Because you sell these sponges.

Thumbnail of user sonyab254
1 review
0 helpful votes
February 11th, 2024
Verified site experience
• Updated review

I ADORE the FACT that you make it easier for my work schedule being that I'm a single Mom. Thanks alot..

Reason I chose this business:

Because I love how quick you deliver.

Always delivers right on time
December 27th, 2023
Verified site experience
• Previous review

Always delivers right on time. I am so Appreciative to not have to go to the stores at this time. Thank u

Reason I chose this business:

I Always choose Clean it Supply because they make it easier for me, my family and my work schedule.

Always deliver very fast and driver is always great
February 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

My sister told me about your services. I will be ordering more later. Thank u. Have a Great Day.

Thumbnail of user reedk17
2 reviews
1 helpful vote
February 18th, 2021
Verified site experience

Very difficult to order, 1/2 of the final part shown too late to give correct information about billing. Went back--very confusing

Reason I chose this business:

Went to Internet for a green one

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From the business

CleanItSupply.com is a fast growing wholesale janitorial, office supply and restaurant / food service company with headquarters located in Jeffersonville, PA. We remain as committed as ever to providing our customers with top quality service and discounted equipment and supplies.

We carry an extensive and reasonably priced line of equipment and supplies for janitorial, cleaning, office, restaurant, snack & breakroom, industrial & safety, technology as well as office furniture. All of our wholesale-priced product line offerings are available in various sizes and quantities with discounted "warehouse prices" to best suit your individual needs. We offer our product lines to commercial, industrial and residential customers alike. At CleanItSupply.com, everyone is our customer!

Business Highlights

  • Hundreds of Thousands of Products
  • Wholesale Prices on Top American Brands
  • Located in USA

Company Representative

Thumbnail of user richardh1314
Matthew A.
Typically responds within 9 days

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