Custom Ink

Thanks to my new account manager, Madison, my experience was as smooth, seamless, and as pleasant as possible. She made sure that my order was delivered quickly and processed it for me directly. I've always enjoyed the customer service at Custom Ink but this time was especially amazing and I could not be happier with the product. The image is perfectly clear and the shirts are so soft. Exactly what I wanted, and they arrived earlier than expected.

It was great. I was just exploring, and this was the first company I checked out. Then, after quite a bit of shopping around, I kept coming back, playing around with the design, which was conveniently saved, and found this company was not only the best deal, but the best for tweaking the design until I had what I wanted. I was not disappointed when they came, and were delivered several days earlier than expected. Great experience!

Exceptional service! Website and design tool was extremely easy to use. When we ran into problems with getting the design to fit like we wanted it, a quick chat with customer service and the issue was fixed within seconds. We did a SUPER RUSH so that the shirts would arrive in time for an event this week. From placing the order to the shirts being delivered... we couldn't have been more pleased with the product, service or support we recieved.

Do NOT buy face masks from this company. Clearly not their specialty. The fabric is sheer, thin and barely (and I mean barely) covers my chin and nose. It is so tight on my face I feel like I am wearing a damn BRACE. I will give their customer service a 10, no doubt. But the product is a joke. $30.00 for 6 masks that would probably fit the face of a toddler, NOT an adult. Might as well have chucked $30.00 out my window. If you look around you will find negative reviews of their masks from other consumers can be found on other sites. Shame on them for putting out a cheap product that is intended to protect people from a pandemic.

The ink was printed messy an was rushed with me having to go threw so many loops tryin got reach your facility yet not one response except for you wanting my review well honestly I'm disappointed an not happy an most likely will not be working with your company for the way I've been treated an not contacted while dealing with This issue I ordered my shirt then I ordered the sweater a few days after words an the sweater came in first then the tracking date on my shirt kept changing an it honestly pissed me off an thanks for no help from your customer service

What heck I just received spend $32 for pieces of a cloth marketing as a facemask dammm. I wish before I ordered them I would have read all the reviews.

Of course in printing your colors are so faded on the shirt I ordered you can barely see them... I thought you had a statement saying that someone was going to proof it prior to printing but if you do this every day then someone should have noticed it might not show up well The fabric feel like 100 polyester... not as soft as it was described and feels stiff on the front where the printing is. Will not be reordering from you

Custom ink customer service was great as usual however I paid extra for expedited delivery to receive on 6/23 for a 6/24 event yet I received the shirts after my event ended. Very disappointing. Hopefully I never need shirts in a crunch again.

Paid over $500 for a rush order and CustomInk promised to have the order to me by a certain date. No shipment arrived. Contacted them regarding order and was told "sorry, we dropped the ball" and told me they're willing to refund 10%. I still would not have the shirts by the date needed. Blamed COVID for the delay. Shouldn't have accepted the order and guaranteed the date if they were having COVID-related issues.

I have never had a bad experience. The product always seems to meet my expectations. No complaints here.

The customer service, website and ordering process were all great. We have ordered shirts in the past and been very satisfied. This year we ordered a variety of sizes from youth med to womens xxl. The shirts look good but the brand Anvil jersey runs small. We aren't going to be able to use alot of the shirts we ordered because of the size. Sad. It was expensive and is usually worth it but not this year.

So I'm spreading the word on the world wide hoax that is the Plandemic. Almost all my friends have had all three jabs and every single one has also gotten c o v i d. I wanted to print a shirt that said, "it's didn't prevent the spread and it didn't prevent infection." Customink.com wrote me an email telling me that my friends who got the injection didn't really get infected because if that were true then my statement would be true and since my statement is "markedly false" my friends and family are all liars I guess. (I'm paraphrasing here) They did say they refuse to print this and that's after I paid them 30 bucks to print something for me, not have an opinion about it. They're clearly working for the globalists, and they clearly have no issues violating your rights to free speech. Don't do business with these hacks. People better wake up and look at the depths of censorship taking place all over. They don't want you to know there's differing opinions on what's taking place because they're scared of what we'll do if we all wake up. They should be. Every single company, entity, person who helped the globalists will be meted out carefully and dealt with by the free world. Know that.

Was very easy to work with the person on the phone and the design turned out great. Unfortunately, the shirt I chose for my employees was noted as running true to size, but in reality runs small, short and tight. Had I known this in advance, I would have had people order one size up. I'm hoping we can work something out.

I think the only issue with your service is the price. On other websites the exact same item can be usually had for as much as $6 less. (not buying in bulk) You do get what you pay for though, mainly in the shipping. Other website will be cheaper but shipping can be as much as 2 months. Custom ink got me something i designed on the website in 1 week without expensive shipping which is super epic.

Awful customer service! They sent me the wrong type of shirt in a previous order and all they could do was a 50% refund for their mistake! In addition they put stupid stickers and print their company name on shirts without letting the customer know! Awful company! Never purchasing shirts here again! Terrible service!

Website and ability to design the shirt is fantastic- very user friendly. It allows you to get very creative. The actual product and the quality of shirt, however, was absolutely awful. I literally never leave a bad review for anything, but what I received was SO disappointing. Will not come back to make another order. "cotton" T-shirt felt worse than sandpaper

I have done multiple orders from you all (personal and work) and have had a good experience every time. Your design lab area is very easy to use and the chat feature and getting questions answers is always quick with knowledgeable answers. For a few products you can be slightly more expensive but it is made up with customer service and ease of ordering, designing etc.

This product sucks. I wanted to make a carhartt becanie but it did not work. So hard to use. Must be more straight forward.
~Roof

I feel like they used to have a good quality product. The ink faded pretty drastically after the very first wash. We haven't even worn our shirts yet and the black looks very gray. The blue is an entirely different blue than what we wanted. The sizing chart for women's is pretty far off. Some of us will be drowning in these shirts. Purely disappointed.

It was great experience to get customized image face masks from Custom Ink! It was easy to order and upload our logo, the mask quality is very good and comfortable, delivery was on time with tracking along the way, and it is always good to have followup with customers as they do. I highly recommend Custom Ink.

Definitely will not order again. Paid extra money for the shirts to be here in time for a funeral. They came out very horrible and so far customer service has not given options to fix this problem.

Rachael helped me put together my order after a very frustrating experience on the website, which I found somewhat difficult to navigate. She was WONDERFUL. So patient, polite, helpful. Got back to me on my schedule. I think she's fabulous!

People save your time and money ordering these cheap masks from customink,,, the cheapest material i have ever seen,,, the day i got them i just threw them in the garbage,, so thin they wont even make for a good cleaning rag,,,