• Dating.com

2018 CUSTOMER CHOICE AWARD

Dating.com

Overview

Dating.com has a rating of 3.16 stars from 1,174 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck, and great experience. Dating.com ranks 16th among Dating sites.

  • Service
    287
  • Value
    287
  • Quality
    283

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 19.3%
Positive
21
Neutral
1
Negative
87
408
See all photos

What reviewers want you to know

Positive highlights

Critical highlights

  • Within ten days, I send messages to customer service and they do not respond to me in order to cancel my account.
How would you rate Dating.com?
Top Positive Review

“Review”

Ananda R.
6/24/20

I have more than 50 friends on dating.com including two very special friends. I have a crush on both of them and I am planning to date both of them at same time. You can share your experience if you faced a same issue in your life. I want to marry both of them at same time. I think it is possible for me but still I am asking for expert advice. As far as dating.com rating is concern, I am giving it full 5 out of 5. It is because of its best and highly supportive admin. The prices are affordable and community is the best among all of the other dating category sites.

Top Critical Review

“The worse site with scammers at every turn. The flowery talk is not realistic. Nothing makes sense”

lynne b.
2/15/24

The worst site I've ever encountered! The men are all fake, stolen pics of someone else! I beg you to do a reverse image before you start any conversations. Also, you must video chat asap as they have every excuse possible not to- this is the number one sign as a scammer! They are all boiler room Nigerians who are trained to scam you! Please do not ever give money to someone you never met in person- keep eyes open and wallets shut!

Reviews (1,174)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (58)
Thumbnail of user lynne.berkenpt
1 review
0 helpful votes
February 15th, 2024

The worst site I've ever encountered! The men are all fake, stolen pics of someone else! I beg you to do a reverse image before you start any conversations. Also, you must video chat asap as they have every excuse possible not to- this is the number one sign as a scammer! They are all boiler room Nigerians who are trained to scam you! Please do not ever give money to someone you never met in person- keep eyes open and wallets shut!

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.

Thumbnail of user karunap5
1 review
7 helpful votes
November 11th, 2020

The dating dot com is one of the luxurious website of current era. It offers number of features for its clients who are looking for outstanding pleasure at an affordable price while sitting at home.
The website has plenty of good looking women and men for both male and female users. They always welcome new users and offers great pleasure that no other website can offer

Thumbnail of user williamb6197
1 review
4 helpful votes
January 13th, 2024

As soon as you login you are bombarded with messages from pretty women. Their only goal is to keep you buying more and more credits. Scam in the worst possible way. They are obviously being paid commissions by the site.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! Thank you for your feedback. We check all members that register with us to make sure that no one misuses our platform. All our members are protected by the anti-scam policy, so if something happened please tell us. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits.

Thumbnail of user sikanderk3
1 review
4 helpful votes
June 27th, 2021

There are a few group who are not content with the dating.com stage. It is on the grounds that they need to have an actual connection with their accomplice however taint the dating.com is just contribution the internet dating stage, where a couple of fortunate individuals will actually want to meet their accomplice.

In this way, I figure one should accept it's anything but an internet dating stage and ought not anticipate an actual connection with their accomplice.

Thumbnail of user maryj.nool01
1 review
27 helpful votes
September 30th, 2023

Dating. Com is a scam. You'll never find love nor meet someone on that site coz most of the members are fake, they will just lure you to spend money to communicate with those fake profiles but no intention of meeting you personally, they will just play with your emotions and end up heartbroken. Don't ever dare to try coz it's just a waste of time and money! Not worth it!

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to support@dating.com and we’ll personally check the profiles again for you.

Thumbnail of user apula
2 reviews
12 helpful votes
April 16th, 2021

Dating.com is an ideal website for these guys whichever are prosperous or any are facing loneliness among their lives. The website has partial subscription charges or once done including the tale creation. One will acquire lots about messages out of younger ladies any are equipped in accordance with persimmon you.
Thanks a tussock dating.com because erection lives happier than always before.

Thumbnail of user govinds25
1 review
6 helpful votes
July 4th, 2022

5 stars to this online dating platform because of its legit services and real profiles. I met with my girlfriend several times.

Thumbnail of user robertt1266
2 reviews
18 helpful votes
June 28th, 2020

I want to say thanks and pay my regards to the admin of dating.com for developing such a useful site for single persons.
You know that there are a lot of scams on both offline and online platforms. But dating.com is one of the legitimate and highly interactive site which is always ready to deliver quality services to its members.
The admin always tries his best to reply all the support tickets on time. I got my reply in half an hour. He is really working hard to give superb services. Hats off to dating.com.

Thumbnail of user patrickb1793
1 review
6 helpful votes
January 12th, 2024

After a while using Dating.com I started searching the images on Instagram and found that most of them were being used by people with different names using false ID. No intention of meeting whatsoever, if you try to talk outside the site they say they prefer it on there and eventually stop talking. They ask for virtual gifts etc which just gives more to the scammers. I wasn't taken in by any of it and gave nothing to anyone but they still wasted a lot of my time on there. Cost a ridiculous amount just to text and they keep cutting you off anyway and asking for more money. A complete scam.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Could you please contact us with the details via support@dating.com? We will be happy to assist.

Thumbnail of user dath7
1 review
4 helpful votes
September 7th, 2021

Its straightforward man, you simply need to make a record on dating.com and you will be welcomed by young ladies. After that you can have a decent talk with them. In case you are fortunate than you can turn into a beau of one of them or, in all likelihood you can ask another person.

One thing is without a doubt that you will consistently have a cheerful life after enrollment on dating.com.

Thumbnail of user christyg81
1 review
29 helpful votes
July 6th, 2020

I created my account last May 30,2020. I deleted my account June 4 th of 2020 since I cannot afford to pay to continue using their services. It is true that you need to pay to send and read messages and to view images. I paid for 2.99 USD to try the service. I am sure I did not enroll to auto enroll or the premium service. I am 100% sure I deleted my profile with them however, today I received an email for auto enrollment premium charged. I sent an email for me to be refunded but I did not receive any response yet. I tried to recover my account but I need not receive any email as instructed for the recovery. Sad thing was there is no way for me to use the service I paid because I don't have an account with them anymore. Please refund me. Thank you.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Christy,

Thank you for your comment!
I think you forgot to cancel your monthly subscription. When you make your first payment, you automatically subscribe for the monthly subscription, there is a notification about it on the payments page. If you made your payment with a card, then you will need to contact our customer success team to cancel the subscription. It can take us some time to answer emails, I hope for your understanding. If you wish to cancel the subscription right away, please call us or use the Live Support feature on the desktop version of the site: www.dating.com

Thumbnail of user ihabh5
1 review
3 helpful votes
June 27th, 2021

There are a ton of web based dating organizations who are taking cash and season of their clients however I after prepared the positive audits on insternet and web-based media I joined the webpage.

After the going along with, I tracked down that every one of the profiles were genuine. One of them were my companion on facebook also. We began visiting with one another.

I'm exceptionally glad that I have not burned through my cash and time. Much obliged dating.com.

Thumbnail of user stephaniem1279
1 review
96 helpful votes
June 16th, 2020

This site is a joke. Signed up the hell of and immediately flooded with Foreign men especially China. Sure they lure you in Then have a crisis and want money. We all know how this works. What is sad is that there is obviously no overdrive or vetting from dating.com and some unsuspecting soul will have their bank account emptied

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi Stephanie,

Thank you for your review.
I'm sorry to hear that you feel that way. Let me kindly inform you that on our website we protect our customers, we have a very strict security policy and you can read more about it here: https://www.dating.com/people/#dating-securely
The majority of people on our website are simply interested in communication. But if you experienced issues with some profile, you can always report it to our customer success team and we will do our best to help: support@dating.com

Thumbnail of user sheikhs9
1 review
4 helpful votes
December 16th, 2020

I recognize so the competition among the on line courting flooring is increasing time through age and along this competition tremendous range over scammers bear entered between the market as much well.
But thanksgiving God the dating.com is the real and legitimate corporation yet it only center of attention concerning the virtue then reality. All the profiles are real yet I met twain on to them who are living within my town.
Thanks a lot dating.com because of building my day therefore special.

Thumbnail of user angelandamay247
1 review
8 helpful votes
January 11th, 2024

The men pose as low level celebrities under different names. Make sure you reverse look up the photos before getting invested. Everyone I spoke to was not a real person. Look at the photos that I've attached. I found the real person on tiktok and the other pictures shows the account pretending to be him.

Tip for consumers:
That because someone’s face is verified does not mean that they are verified real people

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello, Apologies for the bad experience
We are looking at addressing the issue strongly so such experiences aren't repeated. Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Thumbnail of user trabajosj
1 review
0 helpful votes
June 27th, 2021

I have never discovered any site so much dependent and faithful with its individuals than dating.com. The administrator is exceptionally pleasant individual and he generally answer to the help tickets.

Love you dating.com

Service
Value
Quality
Thumbnail of user nitins62
1 review
1 helpful vote
June 16th, 2021

Actually, in that place are plenty over reasons behind the truth so I am the use of dating.com because of my on-line courting desire. It is due to the fact of its affordability, usability, actual people behind each and every plan and I hold met twain concerning them who associate to my city, ultimately the admin guide is idea blowing. I bear under no circumstances viewed anybody admin like him of my entire life

Thumbnail of user deborahl2040
1 review
7 helpful votes
December 28th, 2023

Will you meet men here if you are seeking one? Definitely. All kinds of them. Will they be honest and serious potential partners for the future? NO. You'll run into scammer after scammer as was my experience. I've been to this dating site three times over the last few years. Always the same. They will come at you as if you are the last woman on earth, and you will find yourself spending a small fortune to keep chatting with men around the world. It's just not worth it. Nor the expense. Trust me.

Tip for consumers:
You can't keep track of your spending on this site. A pop up says you need to refill your account far sooner than you think you should. This site suckers you into spending more than you ever wanted to.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi! We have the Anti-scam Policy in use. We fight hard against fake profiles and scammers. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. We also believe your issue has to do with the fact that you have run out of credits. Once they end, you should top up your profile to continue your communication. Please email us at the same e-mail mentioned previously and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Thumbnail of user antoniar57
1 review
67 helpful votes
January 1st, 2021

100% Fake profiles and difficult to stop the automatic payment process. I'm sending 3 messages to the man I like and you pay $20 charged Omg! I got 2 times paying another fee $15 and 1 message you sent and I tell myself this is not true it's fake person you talking. Don't start... it's waste of time and money... not real! Fake, fake fake!

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Antonia,

Thank you for your feedback.

We check all members that register with us to make sure that no one misuses our platform. All our members are protected by the anti-scam policy, so if something happened please tell us.

The auto-purchase option can be always disabled - just untick the box on the purchasing form while making the next purchase.

Actually, the auto-purchasing option triggers only that moment when you have no credits you still have a need in services - so it gives you the possibility to get what you want and not be cut off from your favorite friends and wonderful experience.

Please contact us at support@dating.com, so we could give you more guidance if you have any other questions or requests.

Thumbnail of user mda118
1 review
23 helpful votes
June 17th, 2020

I think those people who are worried about their personal lives or they are worried that no one loves them. Then they should join the dating.com and see the magic happen.
I was so surprised when I saw that one of my friend who was not so social has made a girlfriend and was going for long drive. When I asked his brother, I came to know that he made the girlfriend from dating.com.
I think that the dating.com is doing a great job of at least offering individual to find the love of their dreams.

Thumbnail of user janw361
1 review
45 helpful votes
June 20th, 2021

I was just testing this site and within minutes my 50's year old unshaved appearance got number of poetic replies from hungry beautiful ladies ages 18- 35 all lusting for my lips and me by their side!
This portal is like a heaven.
I am just troubled by which beauty to chose!

Tip for consumers:
Stay away.

Value
Quality
Thumbnail of user kurte120
1 review
2 helpful votes
January 23rd, 2024

There are in my opinion fake women who are there to collect credits. I feel the site is a scam and not worth your time, let alone money

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi there! On our app, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. In addition, we agree, our app isn't the cheapest. But we are doing our best to make it worth the price. On our site, you can feel protected and successful in your search! We are constantly developing our services to provide our customers with the best experience possible.

Thumbnail of user sonthiminhthu1999
1 review
0 helpful votes
March 15th, 2023

I've been using dating.com for a little over a year now, and I have to say, it's the best online dating platform I've ever used.
The site is user-friendly and easy to navigate. You can search through thousands of matches by city, age, and interests, and you can chat with potential dates in real time. The site also has a great number of features that make it more than just a dating site. You can join groups based on your interests, find friends who share similar interests, and even set up speed dating events.
Overall, if you're looking for an online dating platform that offers great features and quality matches, then dating.com is the perfect choice for you.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Thanks for the feedback! It really helps us provide you with only the best services.

Thumbnail of user viancot
1 review
0 helpful votes
August 20th, 2020

I have used almost every site in the entire dating category but I have never found any site that much attractive and authentic like dating.com.
The reason behind its success is its admin and his hard working staff members.
I have visited their office and I met the admin as well. He is such a nice person and he always prefer to listen to the people's issues.
I know that there are a lot of people in my circle who are living a happy life due to the dating.com and I am sure that there will be a lot more to come who will make their lives happy from dating.

Thumbnail of user genesisp19
1 review
1 helpful vote
June 10th, 2022

I am very happy with the great services of dating.com. Thanks a lot admin.
I am very happy with the great services of dating.com. Thanks a lot admin.

Service
Value
Quality

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 5 days

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3.2
1,176 reviews
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