• DeployDepot

DeployDepot

Overview

DeployDepot has a rating of 4.71 stars from 2,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention great service, fast delivery, and next day. DeployDepot ranks 11th among Electronics sites.

  • Service
    65
  • Value
    18
  • Shipping
    17
  • Returns
    4
  • Quality
    219

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 95.1%
Positive
449
Neutral
17
Negative
6
See all photos

What reviewers want you to know

Positive highlights

  • Customer service really good, got a phone call to make sure the order was uploaded correctly.
  • Love the whole shopping experience with Deploy Depot

Critical highlights

No critical highlights yet

How would you rate DeployDepot?
Top Positive Review

“Excellent Distributor”

Rob W.
1/20/24

Always stocked with hardware that is often not available elsewhere. Excellent customer service. System is rock solid and intuitive for ordering and shopping. Excellent turn around time between and ordering and delivery. Highly recommend.

Top Critical Review

“Your team messed up on your pricing, cancelled my order...”

Nikki B.
10/20/22

Your team messed up on your pricing, cancelled my order and will not honor your mistake. That's garbage. If YOU make the mistake, honor it. Not my problem.

Reviews (2,181)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (90) shopping experience (25) place order (15) product selection (8)
Thumbnail of user williamh4973
1 review
0 helpful votes
September 22nd, 2023
Verified site experience

Thank You for the shipping adjustments to flat rate $12.00
To show my appreciation I made this purchase.

Reason I chose this business:

I searched for this UPS model number in Google and DeployDepot was a provider of this product. I created an account and will now receive savings announcements.

Reason I chose this product:

DeplyDepot adjusted shipping rates making this purchase more competitive with local suppliers.

Thumbnail of user karenw1363
1 review
0 helpful votes
November 26th, 2020
Verified purchase

Very happy with this good quality phone to replace my previous similar phone that lasted 30 years. They had a wide selection with good descriptions so that I could find the features I needed that would work with my home phone connection. I also talked with a DeployDepot customer service member, who was knowledgeable, helpful and answered my questions right away. I appreciate the one-year guarantee, which proves that they stand behind their product in case I have any issues.

Service
Value
Shipping
Quality
Thumbnail of user robw716
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Always stocked with hardware that is often not available elsewhere. Excellent customer service. System is rock solid and intuitive for ordering and shopping. Excellent turn around time between and ordering and delivery. Highly recommend.

Excellent and responsive customer service. Professional and helpful.

Reason I chose this business:

Online research

Reason I chose this product:

Needed for client

Service
Quality
Thumbnail of user fabieng9
1 review
0 helpful votes
December 16th, 2023
Verified purchase

I have not received the verification SMS from VISA, so I went back and used eTransfer instead. That went well to conclude my order.

Thumbnail of user shirleyb567
1 review
0 helpful votes
December 11th, 2020
Verified purchase

My Vista screen was giving up. Phoned Deploy Depot talked to a lady in the sales department who was very knowledgeable, we made a deal. Shipped by Canada post and received it today (10 days). Very satisfied, all new cords which I just used my old ones. Wall bracket which I don't need, I did switch the receiver. I'm very satisfied with the product and service I received.
Now I'm wondering what to do with the extra cords, wall bracket, etc,, love to send them back to You?

Thumbnail of user barbaraq739
1 review
0 helpful votes
February 9th, 2024
Verified site experience

Very happy with the online service. It was easy to find what I was looking for and it was in stock as well

Reason I chose this business:

The products i wanted were in stock

Thumbnail of user ryanh1151
1 review
1 helpful vote
August 12th, 2022
Verified purchase

I am deeply unsatisfied with Deploy Depot. I ordered 4 Ubiquiti ViewPort PoEs well over a month ago and nothing has arrived. I've called Deploy Depot to try and get help, but nobody has returned my call or fixed the shipping issue. I'm currently out 1,200 Canadian Dollars and behind on a critical project. If DeployDepot reaches out to me and gets my order to me in a timely fashion, I will update this review.

The customer service person was very nice, but I still don't have my shipment.

Reason I chose this business:

They had the items I wanted in stock.

Reason I chose this product:

I am certified to install Ubiquiti products.

Service
Quality
Thumbnail of user jasonl1927
1 review
0 helpful votes
December 22nd, 2023
Verified purchase
• Updated review

Great, fast and reliable service/delivery.
Great, fast and reliable service/delivery.
Great, fast and reliable service/delivery.
Great, fast and reliable service/delivery.
Great, fast and reliable service/delivery.
Great, fast and reliable service/delivery.

Great service!
December 7th, 2023
Verified site experience
• Previous review
Thumbnail of user alastairr11
1 review
0 helpful votes
January 17th, 2024
Verified site experience
Thumbnail of user johnf5049
1 review
0 helpful votes
June 20th, 2023
Verified site experience
• Updated review

Always easy to find what I need. I have called customer service before and the experience was great.

Reason I chose this business:

Good prices - Fast Delivery - Items arrive in perfect packaging

Great experience as normal
June 7th, 2023
Verified site experience
• Previous review
Never any issue with searching or ordering online
May 30th, 2023
Verified site experience
• Previous review

Never any issue with searching or ordering online. This is my second order and so far I am very satisfied with the service and professionalism

Reason I chose this business:

The previous order of ubiquiti network parts

Reason I chose this product:

Need a good, up to date switch that has the ability to do PoE

Easy to use
May 19th, 2023
Verified site experience
• Previous review

Easy to use. Check-out was easy to use. A good site to shop on. No issues.

Reason I chose this business:

Good prices and good tech

Reason I chose this product:

Fixing a broken network with only the best.

Thumbnail of user nicholast200
1 review
0 helpful votes
August 4th, 2021
Verified purchase

DeployDepot was quick to acknowledge the sale, shipping, tracking even niotifying me when the package was delivered. Keeping me informed at the different stages of the process was amazing, something you rarely see from companies that carry such a great variety of products.
As well, they had the best pricing for the product.
I look forward to future business transactions.

Keep up the great work and support.

Products used:
Ubiquiti G3 Pro cameras as well as a USW Ubiquiti Flex networking switch.

Service
Value
Shipping
Returns
Quality
Thumbnail of user steves3840
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Very good. They had what I needed and delivery was faster than expected. Thanks so much for everything.

Thumbnail of user ericl1751
1 review
0 helpful votes
November 9th, 2023
Verified site experience

Quick and easy, no issues ordering ever. Love this site and supplier!

Reason I chose this business:

Cause ive ordered several times from them in the past.

Thumbnail of user johnh7275
1 review
0 helpful votes
August 3rd, 2022
Verified purchase

From start to fast finish and follow-up, I was knocked out by your exceptionally high standards - every detail regarding my order was covered.

Highly recommended. Thank you again.

Thumbnail of user knollys
1 review
1 helpful vote
March 17th, 2021
Verified purchase

I ordered these headphones using overnight shipping in order to have them for a virtual national sales meeting. They should have been here for the Monday but got here Friday afternoon. That said, I appreciated how customer service did not shy away from the issue and handled the situation responsibly.

Service
Shipping
Thumbnail of user kathu206
1 review
0 helpful votes
January 20th, 2024
Verified site experience
Reason I chose this business:

Near my location

Thumbnail of user terences50
2 reviews
0 helpful votes
May 14th, 2021
Verified purchase

Yes the Spracht headset works exactly as I hoped and you thought it might. I will probably order another one in a bit.

Thumbnail of user daxtonv
1 review
0 helpful votes
October 20th, 2022
Verified site experience

Yes very nice easy to use e-commerce site. Only thing I recommend is make your terms and conditions check mark a little more bold and easy to read and find.

Reason I chose this business:

They had the products I needed at a good price

Reason I chose this product:

I needed the products for installation services my company provides

Thumbnail of user carloc113
1 review
0 helpful votes
December 13th, 2023
Verified site experience
• Updated review

Very happy with the online experience. Shipping options galore and so much product in stock. Makes my choice easy!

Love the whole shopping experience with Deploy Depot
September 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price and stock availability

Thumbnail of user marcl487
1 review
0 helpful votes
January 23rd, 2024
Verified site experience

Site en anglais seulement, domage. Par contre, service telephonique en francais. C'est deja bien pour une entreprise de montreal.

Thumbnail of user joannel
3 reviews
4 helpful votes
November 20th, 2023
Verified site experience
Reason I chose this business:

It had the product I was looking for.

Thumbnail of user chrisp1279
1 review
0 helpful votes
April 5th, 2021
Verified purchase

Will be a return shopper. Ordered, shipped and at my door in in 2 days. Package with care!

Thumbnail of user jordf1
1 review
0 helpful votes
October 10th, 2022
Verified purchase

It shipped out almost the second I finished my order. Hard to believe how quick it came.

Reason I chose this business:

This guy, WDiT, told me to try it out

Reason I chose this product:

This guy, WDiT, told me to get them

Quality
Thumbnail of user arthurc233
1 review
0 helpful votes
March 8th, 2021
Verified purchase

Was looking for a Ubiquiti Smart Plug which had been listed for some time but not in stock. I signed up for their email notification. Worked great. Got the email, immediately purchased the part and it was delivered in a couple days. Perfect transaction. Will definitely use DeployDepot again as need arises and would recommend them to others.

Thumbnail of user mitchu5
1 review
0 helpful votes
January 22nd, 2024
Verified site experience
• Updated review

All good. Great inventory

Reason I chose this business:

Good supplier

All good
October 19th, 2022
Verified site experience
• Previous review

All good. Easy purchases

Reason I chose this product:

Needed them

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From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufacturers being used today in offices, including IP Phones, VoIP End-Points, SIP Deskphones, Digital Telephone sets, Single-Line Analog telephones by Avaya, Nortel, Cisco, Mitel, Aastra, NEC, Polycom, Panasonic and Yealink. Legacy telephones as well as some current models are available in refurbished condition which are fully tested, repaired and cleaned with a warranty. A great savings in comparison to pricing on new products.

Business History

Founded in 2016. Proudly Serving Canadians.

Company Representative

Thumbnail of user stuartz6
Stuart Z.
Typically does not respond to reviews

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4.7
2,181 reviews
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