• Dream Singles

Dream Singles

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
4.1 / 5
Corporate Values

Overview

Dream Singles has a rating of 4.49 stars from 763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dream Singles most frequently mention customer service, beautiful women, and video chat. Dream Singles ranks 3rd among International Dating sites.

  • Service
    89
  • Value
    83
  • Shipping
    49
  • Returns
    42
  • Quality
    76

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 69.5%
Positive
41
Neutral
1
Negative
17
31
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What reviewers want you to know

Positive highlights

  • Customer service rep ‘Julia' was extremely patient and helpful with all of my questions and concerns about the site.
  • Great customer service and beautiful Ukrainian women.

Critical highlights

  • She said Dream Singles used a translator and the site is fake.
  • So the question is will dream marriage suspend the agency and the profiles of the models it has hired?
How would you rate Dream Singles?
Business's Favorite Review

“New Beginnings”

Andrew L.
4/11/21

Really enjoyed myself on the site. Any issues I encountered were quickly resolved by professional staff. Victoria, the lady I fell in love with, is genuine and even helpful allowing me to navigate the site with minimal issues. Thanks Dream Singles, you honestly changed my life.

See full review
Top Positive Review

“A Dream Come True For Singles”

Steven
2/3/21

I've been a customer of Dream Singles since 9th January 2021. During which time I found my girlfriend via this site and we are very happy and intend on getting married hopefully next year. One of the very helpful admin team is Nikki always prepared to offer helpful advice and support. Strongly recommend this dating site, if you haven't already used this site give it a go you could find your soulmate like I did.

Reviews (763)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) dream singles (198) dream marriage (104) ukrainian women (11) customer support (19)
Thumbnail of user frankb1871
1 review
1 helpful vote
January 28th, 2024

I have found that there are many amazing women on Dream Singles. Most of them are truly looking for a man to spend the rest of their life with. Some of them complain about men only looking for a fling, but if you are someone looking for a wonderful life partner, this is the place to find her.

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Thumbnail of user grahamb299
1 review
1 helpful vote
February 11th, 2024

I have been a member of dream singles for four or five years now (it's been so long). I was never able to travel to meet a woman, until just recently, for several reasons. Primarily it was my own legal problems, but I continued to believe, and fight for what I wanted. Of course, the full-scale invasion of Ukraine was a big part too, but I stayed the path. I fell in love with a few different profiles (I won't even call them people), because I was told many things that didn't correspond with the things I had been told in other letters, as well as outright (and provable) lies. I didn't know who or what was real, so I "hedged my bets," so-to-speak. I was so certain that I knew my best options, so I actually traveled to Ukraine, during a war. I informed the ladies, and even tried to meet ANY of them (including through the website), and I was met with excuses. "I can't meet you," or "I don't have time," because of one thing or another (i.e. Death in the family or work). All valid reasons (but not all of them were). However, when it's the same kind of story with, at least, four different women (at the same time), I stopped being so desperate and gullible. I saw the truth. I had spent years, (at a minimum) tens of thousands of dollars, countless hours and time (not to mention my energy, emotions and heart), I made all the effort and took down all obstacles and barriers just to be met with bull-$#*!, so I was angry, depressed and heartbroken. I truly believe that I have a legal case (that might be a class-action lawsuit), but I still have to consult an attorney. If nothing else, I want to warn men (like me), that we are preyed upon and taken advantage of (as I am sure that you know), and NOT TO FALL FOR THIS ELABORATE, GREEDY SCAM. It's complete bull-$#*!, and I hope that we will all be avenged.

Tip for consumers:
It’s fun, and gives good feelings, but it’s fake.

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Thumbnail of user robt121
1 review
4 helpful votes
February 2nd, 2024
• Updated review

Dream Singles is the very top spot and dating website to have the chance to discuss and to meet real Ukrainian Women and other so hot and high class East European Ladies, and from more available countries in the world!
If you have the chance to talk with Jackie that is one of their top representatives, you will get a top client service with everything she can offer to you, in order to offer you a better experience, she will do!
The Best they will always give! The Better is yet to come! But it always a 5 Stars Level Experience!

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Value
Shipping
Something different to try
April 19th, 2019
Verified purchase
• Previous review

Hello. As I was looking for something different to try in term of a new dating website, tired of the same deceptions and promises that never give us satisfaction
In something concrete, so I decided to try dream-singles.com. This dating website, is done perfectly in the most intuive way to let you begin your new journey to find
Real love in a different way. The ladies that are there are so gentle and open minded at the same time. They are all educatd and ready to bring to you something concrete
In a dynamic and enjoyable way to communicate and to seduce each others, on the road to a concrete relationship that they look for, just as you. With the common goal
You will become happier, with the conviction to had done the right move at the right time, and at the best place for it around! Its a total game changer, try it and you will
Be convainced for sure!

Thumbnail of user jcanitzjr
1 review
1 helpful vote
December 25th, 2023

Like any dating site there are real profiles, and there are fake profiles. I have been a member since 2011 and I am still on Dream Singles looking. First of all... Yes I have been on the site and extremely long time. I even took a break from the site due to frustration for two years twice at different times. I have seen the site change in good ways and in bad ways.

I could tell you all the bad and the good, but I will keep it simple. The site is not cheap to use. In fact it can be very expensive. Some of these measures I want to believe are in the interest to protect the women and the men. Though like some policies when put into action they do not work as intended. Your letters, chat, and photos will be censored to an extent by an AI or by employees... this is to prevent personal information such as contact information or anything violating the Terms of Service being passed between you and the individual you are communicating with. The site has a system in place to exchange personal contact information... which is expensive. There are certain criteria you have to meet before you can even request personal contact information. This is something that is changed over the years. You have to spend a certain amount of money in communication with an individual you are talking with, you have to have a scheduled phone date, and then once those situations are met then you pay to request the personal information. The lady will have the choice to decline or accept. It is said, though I have never experienced it myself, that if the lady declines your request you are refunded the fee for requesting. Letters cost 10 credits to send, and you can attach a photo or a video. If you receive a letter with a video it will cost you 10 credits to see the video. Live chat is 1 credit a minute. Video chat is 2 credits a minute, but you will be able to see the individual you are talking to though they will not be able to see you. That is a drawback. If you send a photo or receive a photo in the live chat, it will cost about 8 credits to send or receive. There are also gifs or emojis that can be sent to each other in live chat that cost around 4 credits. I would like to remind you that on average a credit will run 1.75 USD. This is not always the case but this is just an average.

I have gotten the impression over the years that there are letter writing services that the ladies may employ. As I will get similar styles and similar written letters around the same time from many different ladies. I am not saying this is always the case, it is just something I have inferred from my experience. Like I have also pointed out in the very beginning I have communicated with individuals who seem very genuine, but I have also communicated with individuals who toy you along.

So I warn you now use your best judgment. On any dating website you will run into people who game the system. Some letters you receive will be sweet and kind, and some letters you receive will accuse you of being fake, a liar, and all sorts of other things. Things. To include calling you a little boy because you do not respond to their letters. Like I mentioned a few moments ago, I warn you use your best judgment. There are genuine people, and there are disingenuous people on the site. I know the site says that they validate everyone, but there is plenty of information out there and you can be scammed. Toby warned again. Your information can be used to create a scamming profile somewhere else and the people you talk information can be used to create scammed profiles other places, but understand this is not done by the site. As far as I know. The side is owned by an American based company but I do not know where the servers actually reside.

Again, like I say with any interaction with somebody over the internet, use caution, trust your gut, and be careful.

I do not feel comfortable providing my site ID as I am concerned with retribution from the site.

Tip for consumers:
Just be careful on any site you use as bait in click is out there no matter the site you are on.

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Thumbnail of user dinog37
1 review
0 helpful votes
January 12th, 2024

I was confused and upset at first. Then, I learned the benefits of Diamond membership. Now, I can focus my energy on the right special lady.

Tip for consumers:
At first, I thought the special lady was not responding to me. Then I found a she did send me an email and I had to go to contacts, click on her profile to see it.

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Thumbnail of user daveo584
1 review
1 helpful vote
January 21st, 2024

Dream Singles is your typical dating site. Women get paid to write letters and chat. If you turn on video in your chat, you see the woman, but she doesn't see you. It costs 10 credits to hit "SEND" no matter how short a message is. You're limited to 2,000 characters per letter. Buying bulk credits gets you a price of $0.40 per credit, so a message costs $4.00 to send and goes up to $7 and change If you buy a smaller number of credits.

They warn you that nudity is not allowed on the site, but if you send a picture that doesn't have nudity in it and they don't like it, they'll show that you sent the picture, but the woman won't receive it. They will also alter photos they don't like. You have to ask the woman to send the photo back to you to see what she actually received.

If a woman sends you a video, it costs 10 credits to view it. Introductory videos and private photo albums all cost 10 credits. It's hard to talk about the site owners without resorting to profanity. They milk every cent out of you they can.

They have chatters using some profiles and they go fishing hoping to make money. I talk to one woman and we will meet soon, but three times she pops up with a chat request. I know it isn't her because the request comes in at a time that I know she's sleeping. She also asked a question all three times that she knows would be stupid to ask me. I recommend never answering a chat request on this site. Go online when you have arranged to be online with the woman and send her a chat request. Give her a piece of information once that can be used to verify her identity and ask for it. If she can't answer immediately, meaning the person on the other end had to look up the answer, dump the chat.

The quality of women, at least the older ones, is high. A lot of doctors, psychologists, business execs, and business owners.

Gifts are ridiculously overpriced. If you want to send a gift card, it costs $594 for the woman to net $300. The women can't send you any gifts, which they have complained to me about. The older women are particularly eager to reciprocate. They are legitimately looking for husbands.

If you want to get a woman's contact information, you have to send 200 letters. If you buy credits at the cheapest price they offer, you'll spend $800 before you can ask for contact information. If the woman agrees to have her information released, you now have to give the site $80 more.

I know the women get paid because I have a good friend in Ukraine who I see every time I go there (6 times since 11/17. Last there 11/23). She's my fraud detector. She went to sign up on the site and they called her within an hour giving her details on how much she would be paid for each service. Older women don't seem to get paid, or at least they're quiet about it.

Proceed with caution here and expect to receive over 1,000 letters a day from women who can't read and who have no common sense. I stated my preferred age range and my height is listed in my profile. I get letters every day from women young enough to be my granddaughters and 6 to 7 inches taller than me in their bare feet.

You might find a good woman here, but it's going to cost you. You can easily spend over $1000 a month here. Forewarned is Forearmed.

Tip for consumers:
Quality women being exploited by the site owners. You can find a good woman here, but it's going to cost you. A lot.

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Thumbnail of user andrewm3029
1 review
0 helpful votes
September 27th, 2023
Verified purchase

Jackie I Can't Tell You How Thankful I Am For Dream Singles. The Connections I Have Made Here Give Me Hope That There Are Women In This World Who Don't See Treating A Man Well As A Sign Of Weakness. I Believe In Treating My Beloved Well & I Am So Thankful That There Are Women Out There Willing To Reciprocate. Dream Singles Has Helped Get Me Through A Difficult Time In My Life & For That I Will Be Forever Grateful. I'm Looking Forward To The Holidays This Year & Because Of Dream Singles I Won't Be Alone!

Tip for consumers:
Know what you are looking for & stick to it. The sheer volume of contacts can be overwhelming but If you Know Who You’re Looking For The Connections & Ladies You Choose Can Fill A Special Place In Your Heart.

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Thumbnail of user douglasa613
1 review
0 helpful votes
January 12th, 2024
• Updated review

My friend Nikki has used Dream Singles

The Dream Singles site is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website...ALL THE WAY.

I have found MY DREAM Here

I'm Totally Happy & Overjoyed

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

And I can clearly tell that the Men & Women that are using Dream Singles for their Life Long Partner...are NOT fooling Around

Thank You Dream Singles

Douglas

Service
Value
Quality
Relationship & Dating Website
January 12th, 2024
• Previous review

The Dream Singles Website is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website...ALL THE WAY.

I have found MY DREAM Here

I'm Totally Happy & Overjoyed

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

And I can clearly tell that the Men & Women that are using Dream Singles for their Life Long Partner...are NOT fooling Around

Thank You Dream Singles

Tip for consumers:
The Dream Singles site is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website......ALL THE WAY.

I have found MY DREAM

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

The Men & Women that are using Dream Singles for their Life Long Partner.......are NOT fooling Around

Thank You Dream Singles

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Value
Shipping
Returns
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Thumbnail of user kingbeckford
1 review
0 helpful votes
December 23rd, 2023
• Updated review

I think Dream Singles has t h e best looking beautiful ladies from any other dating sites. It's I very carm and relaxing wonderful experience chatting to beautiful ladies from around the world. It's an enjoyable experience. And customer service team are very helpful and professional In supporting you in your needs and questions. I think Dream Singles is the best dating sites in the world in my opinion and experience.

Enjoyable
December 4th, 2023
• Previous review

Dream Singles is the best dating platform very easy to use. It's a great dating platform with beautiful ladies to chat with. Customer service team are excellent and friendly good advice very professional. I think Dream Singles is the best dating platform in the world. I would recommend Dream Singles to friends and family. Good value for money great service.

Thumbnail of user adambenjelloun250
1 review
0 helpful votes
February 14th, 2024

Would like to take this opportunity to thank Jackie for great communication and customer service.you are a star

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Value
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Returns
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Thumbnail of user bradt290
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Real women. Customer service Jeana great. Reply in 1 business day. Positive response to request made.
I am a real customer. Believe I found a excellent future partner for the long term.

Thumbnail of user allanbald571
1 review
0 helpful votes
January 3rd, 2024

The clients are commendable, the customer service is overall, doing what they can do, for helping. The different types of package rates are helpful. It's an experience that is truly a life situation. I'm going through this for hopes of better myself.

Thumbnail of user brucem1312
1 review
0 helpful votes
November 27th, 2023

Great experience with customer service and support. I had a small issue and it was resolved very quickly. Thank you for your help!

Tip for consumers:
Dream-Singles customer service and support is professional and polite. All my issues have been resolved consistently within 24 hours.

Quality
Thumbnail of user tomw1819
1 review
7 helpful votes
December 15th, 2023

Total scam! 100% Fake profiles! Plenty of Silicone and Botox! Models galore more than likely sold their portfolios to Dream Singles. Premium Communication takes a month of communicating with a lady. At this point contact information can be exchanged. But, the lady terminates the relationship without exchanging contact information. Lol just another online dating site Scam. Truth!

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Value
Thumbnail of user jasong881
1 review
2 helpful votes
April 9th, 2021
Verified purchase

Been on here a little while and have found the site easy to use and the staff are always helpful with any problems, which fortunately have been very few.
If you need advice Lana and the rest of the team are always keen to help.

Thumbnail of user bobbyb571
1 review
0 helpful votes
January 25th, 2024

There is a great selection of beautiful women on this site. Jackie is very reliable. Great date site.

Tip for consumers:
There is a great selection of beautiful women on this site. Jackie is very reliable. Great date site.

Thumbnail of user niceleyk
1 review
0 helpful votes
January 25th, 2024

Nicole was very competent, helpful and professional. In helping me this morning please pass my thanks to her
I

Service
Value
Thumbnail of user paulb4886
1 review
0 helpful votes
October 4th, 2023
Verified purchase

If you are lonely and are searching for someone to talk to and share your dreams and hopes with, I recommend you try Dream Singles! After many years of solitude, I decided to reach out and find a soul mate. On Dream Singles! I could not believe the number of beautiful ladies who reached out to me. Before long I was talking with one girl that I felt just right with after a few conversations—we hope to meet in the near future!

Thumbnail of user valkiro1.yr
1 review
2 helpful votes
December 24th, 2023

I have been with this site for 3 years & I have never met any woman. I was corresponding with a girl from Ukraine & I wrote her an Email & she replied her profile was a fake. I have added 2 pictures of the emails as proof. The site says the women are verified... If they are verified then why was this one not?

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Thumbnail of user duaned200
1 review
0 helpful votes
January 6th, 2024
Verified purchase
• Updated review

Nikki was responsive quickly. She was attetive and knowkegeable.
She is is an asset to Dream Singles.

Sincerely,

Duane Davis

Nikki is Great!
January 6th, 2024
Verified purchase
• Previous review

She is attentive and resourceful. She paid attention to my needs. Awesome person.

Thumbnail of user r4270m68
1 review
0 helpful votes
January 8th, 2024

I am very amazed at the quality of the choses on this dating site. I have been on other sites and none of them compare to Dream International.

Ron

Service
Quality
Thumbnail of user armandov133
1 review
0 helpful votes
December 7th, 2023

Hi, I sent a review in for dream singles couple of days ago and also for Jackie F, which is person with customer support. But I haven't received any kind of reply I was just checking thank you

Service
Value
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Thumbnail of user frankr1371
1 review
0 helpful votes
November 13th, 2023
Verified purchase

Dream Singles site is very easy to use and thoughtfully constructed. You have the ability to sort through many amazing women to determine the ones you feel comfortable connecting with and ultimately meeting.

Thumbnail of user geneb354
1 review
0 helpful votes
October 7th, 2023

I think that dream singles, has helped me so much to find a lady of my liking, and of course she liking me, I didn't think it was possible but dream singles made it possible by offering their service, thank you so much

Thumbnail of user scotta1438
1 review
0 helpful votes
November 1st, 2023
Verified purchase

Awesome service provided. Beautiful ladies and prompt customer service when needed

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From the business

At Dream Singles, we thrive on bringing couples together to find true love and happiness. Since 2003, we have provided a platform for singles to connect in over 200 countries. We set the bar high in online international dating, as we hold the 2015 iDate Award for Best Niche Dating Site. Over the last 18 years, Dream Singles has created thousands of success stories. Because our services promote the most genuine meetings, it enables our members to develop endearing and lasting relationships.

Company Representative

Thumbnail of user neliap
Dream S.
Typically does not respond to reviews

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4.5
765 reviews
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