eBay

I can't say something bad about the ebay because back in the day it was a pioneer marketplace for e-commerce business.
Many people in the beginning of 00's started their business from the ebay reselling different stuff, exchanging products or just bargaining with people. I'm thankful to them that I was one of those who started business on this platform, cuz it has taught me many valuable lessons.
By the way, if you want to obtain some stuff you can also visit it as a customer, prices are affordable.

I ordered a DVD I'll cry tomorrow in June 2020. The seller provided tracking information about the delivery. I informed Ebay that I never received my package by mail. Ebay opened a case file and emailed me today that they refused to honor my payment/replace my purchase. I've checked my mailbox every day since the delivery status. Ebay rather lose my buying power instead of correcting this matter. Shame on Ebay! GOOD BYE EBAY

Ebay ALWAYS refunds buyers even if obvious scam! I sent a pristine, brand new designer handbag on 1.12.23 via Royal Mail Special Delivery costing £8.15. I listed NO RETURNS NO REFUNDS but scam buyer said "handle too short" and I received bag back 20.12.23. It had obviously been used all that time and is now spoilt. I lost other interested genuine buyers. Ebay has now refunded scam buyer in full but no postage refund for me, the seller. Really fed up with Ebay!

Ebay is a great platform for purchasing and the buyer is well protected. Been selling on ebay for years, and it has become much harder to have a successful business model using this platform. They need improvement in this area but I will continue to shop!

Ebay used to be a fun site for me to find unique items. Now it's become a nightmare as hell where in the two times I've attempted to make returns recently their return protocol leaves you locked out and they tell you they send you return labels when they don't, they make it a epically frustrating and impossible to get through to anyone. I am left with a damaged item and no way to actually return it.

I have posted something to sell on eBay, but my eBay account suddenly getting hacked. Weird bids and messages started floating. So any transaction is considered bogus and fraud even if it looks legitimate. I have tried to cancel eBay account, but I am unable to. I am suspecting eBay itself involved. This is happening again and again, so I am completely quitting buying and selling on eBay. You all just wait for your turn.

Ebay used to be great. I remember you could sell and buy just about anything. Customer service did exist in those old days and they did care. Now is non existent and if you happen to get someone they are clearly at the other end of the world. Most of them are poorly trained and don't know anything. Some of them will hang up on you. And then there is the bogus that you are a treat to the platform but they will never explain what it means because it's a lie. Horrible place. Spend your money somewhere else.

Ebay is my favorite shopping website for my jewelry making supplies and gemstones. There's so many different sellers who have exactly what I am looking for. Most who sell via auctions so I can get what I want at really good prices.

Ebay has literally everything you could want and if you comparison shop, you'll find it at reasonable prices or win it in auction.

As a buyer I have never really had a problem with eBay, but as a seller it's only getting worse, you really don't get any help from eBay as a seller, it's all about keeping the buyer happy, no matter how bad a buyer maybe, I've lost money because of bad buyers, but eBay doesn't want to hear it, and sides with the buyer every time, but if you don't have sellers, you don't have buyers.

After making my first successful sale on eBay my account was permanently suspended with no reason given. When I spoke to a customer service representative I was told that they couldn't give me a reason because then people would know how they choose to suspend accounts. So essentially they banned me so they could keep the money for an item that was already in the customer's hands with no complaints or complications on their end.

Bought something on eBay for the first time. I was just shocked. The delivery of my product was delayed for 8 days, and was damaged during delivery (I will add a photo)! I applied for a refund, but I was refused without explaining the reasons for the refusal! I bought a product on Amazon a thousand times and if something was wrong, I returned it without any problems in one day! Never Buy on Ebay! I can't believe people can cheat like that now! This is my worst online shopping experience!

I love Ebay wen it comes to buy electronics! I recive my phone in 10days and is in really good condition!

I registered on ebay, added PayPal, made a purchase. After an hour my account is blocked. Reason? They can't name any. They claim to care about safety. I lost $400 and a lot of time. I didn't get the money back. Under the product, it says that buyer protection is enabled. It says on PayPal that there is buyer protection in the transaction. It says on Ebay that this product has no buyer protection and it is not possible to cancel the order. Common scammers. Someone should lock them up.

I sold a bag on eBay. The customer filed a dispute. Reason:
"The item doesn't match the description in your listing"
In the comments the customer wrote:
"My daughter ordered a gift for me and she mistakenly bought the wrong item. I want to return the item. I want my money back."
Customer is refusing to return the bag and eBay claims that seller protection does not apply in "item doesn't match the description" cases even though eBay knows that "item doesn't match the description" is a false claim.

I regret to say that my selling experience on eBay was extremely disappointing. My journey as a seller was plagued by a series of frustrating issues. Firstly, my digital items, once sold, vanished without a trace, leaving me in a bind. Additionally, my funds were put on hold, creating financial inconvenience.

A major concern was the lack of seller protection from eBay. My account was restricted without any prior notice, which felt unfair and abrupt. When I reached out to customer service for assistance, the experience worsened. The customer service representatives were not only rude but also disrespectful, lacking basic courtesy and professionalism.

Despite providing ample evidence, including invoices and buyers' messages to support my case, the response was baffling. The customer support team repeatedly asked for a tracking number for my digital items, which was an absurd request considering the nature of the products. I had to explain multiple times that the items I sold were digital and shared the digital products through ebay messaging system, but it seemed like my words fell on deaf ears. Instead of receiving help from the support team, they were not able to answer my questions, and left me dealing with harsh accusations of having sold used digital items.

This experience has left me disillusioned with eBay. The platform appears to be riddled with scammers, and, unfortunately, sellers like myself receive little to no support from eBay in resolving issues. My advice to any potential seller is to steer clear of eBay. There are better, more seller-friendly platforms out there that offer the support and protection that eBay sorely lacks.

Terrible customer service. Offered a return from an email sent me by ebay. They refunded the money but seller never sent the item back. Ignored 2 letters for help and then told me it was my fault for accepting the return even though they sent me an email requesting me to do so. Never again. I am out shipping for the return and the item. Below picture shows label I paid for and the fact that item was never returned to USPS. They refused to call the original buyer. Shame on them.

Listed an item for sale, and in bold writing stated that anyone bidding must have a positive feedback score. A scammer with zero feedback bid on my item and I cancelled his bid. Ebay charged me $153.21 saying I shouldn't have cancelled his bid. UNBELIEVABLE. Anyone doing business with Ebay at this point is an absolute fool. 11k one star reviews don't lie.

If you buy an item from eBay, you have to remember that most reviews are filtered by eBay and negative reviews tend not to be shown. I ordered an item from eBay. It was missed delivered. I ended up losing the full amount of my purchase. I left a negative review eBay filtered the review, so it didn't show. So what good is a review to accompany when they only post the positive reviews and hide the negative from a consumer

I decided to sell an item on eBay and the buyer asked to return it 28 days later right before their 30 return policy expired. Long story short the money was refunded and I ended up paying sellers fee and shipping which was close to 80 dollars that I lost. I filed a complaint with the Better Business Bureau and as you know they are completely useless because they get their money from these companies to a good rating. DO NOT SELL ON eBay or make business with them. They are liars and thieves.

Ebay has become the laughingstock of business. They do everything within their power to avoid being contacted so you can resolve an issue. I've never encountered such a joke of a company. Try dealing with their customer service people - it's impossible!

They do not publish an email or a telephone # so you can reach them. I will never buy anything from ebay again - and I feel truly sorry for their customers. - they're getting screwed!

A company that does not care about customer service!
I have been using eBay for years as a seller and buyer, and although, realising some poor customer service, here and there...I continued. What was the final straw for me? I recently changed my email address (starting afresh), and with this, I opened a brand new account with eBay linking my personal PayPal for purchases. Literally 5 minutes after my first purchase, my account was suspended and blocked. I contacted customer service to guide/assist me with reinstating my account... here's the response?

Ebay:
1) What are the items that you are planning to purchase on the site? 2) What would be the mode of payment for your purchased items?
This restriction is permanent. You will not be able to participate in any buying or selling activities on eBay. In addition, any other accounts that you own, or that are associated with this account, will also be restricted.
I'm really sorry but we will have to refrain from sharing the exact reason why we have to suspend this account because it will mean that we will have to disclose our internal procedure to detect risks with the account. I would request you to avoid using eBay for your trading needs.
It seems like we have no other concern concerns right now to be addressed, so I would need to close the chat right now Else, You can do let me know if there is anything else other than this?

For some crazy reason I went and signed up to eBay plus, extra money for Nothing, it's a total scam!

I purchased 3 items from eBay, some 6 weeks later I only have one of the items, the other 2 are still showing the original location and a date of early December. I contacted this totally useless eBay to find out what is going on, Zero help, just some rude lady telling me my parcel is showing delivered by the 19th January, almost 2 months later, She said this is normal and acceptable, for who, obviously eBay not the stupid buyers….

There is obviously an issue but eBay does their usual BS ploy of Noting, they know you just give up trying with them, it's a win win for them.

EBay is an old outdated business that now survives from all the business that rob and steal who are not allowed to sell on Amazon.They exploit our laws with their Big Business powers….

You are crazy if you risk buying from this platform, it's too risky and you have no way of getting any after sales service if something goes wrong, avoid them and stick with the store or Amazon…

I sold a item on eBay they took my money from customer and refunded him even after item showed delivered by tracking will not pay me for it keep telling me lies for months I'm sueing anyone else who has delt with this please reach out so we all can sue them they are allowing us to be stole from and not backing there safe seller and buyer guarantees