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I read the reviews on Romwe and thought I'd give it a try. I knew there were a lot of bad reviews but I decided to take my chances anyways, but I wish I didn't. My order actually arrived pretty darn fast, but I ordered a medium sweatshirt for my skinny little sister and it was a crop top on her (it wasn't supposed to be a crop top!) and it was so cheap! It felt like plastic and wasn't worth more than five dollars, but I paid 19 for it. Now I just figured out that I have to pay return shipping for this? This site just sucks in general and their customer service is crap. All in all, don't order from this company. I have a feeling all the good reviews are fake.
* ROMWE attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love colourpop so much! Their makeup is great and they get their stuff to you pretty fast. I've ordered a lot from them and been happy with everything so far. Just a little warning though, their super shock shadows do dry out if you leave them open, and their palettes are a little smaller than you think, but everything else is fabulous.
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I had a purchase that was supposed to be delivered to a Suite # but the delivery people left it...
Hi Erin,
Thank you for ordering from our website, we are so sorry for letting you down.
We have a strict quality assurance before items are packed and shipped, if your items came with a defect or were of bad quality, or you feel as if they look different from the pictures on our website, we will make sure that we resolve the issue.
Waiting for your reply!
Sincerely,
Romwe Customer Service