Etsy

I had a seller account on Etsy, everything went well, sold good amount of products in first 2 months of opening my shop. On 25th of December, my account got suspended without any email or message warning. They closed my business just like that. Didn't get any explanation what happened, so today I don't know any reason why they closed it. Try to appeal, with no success. Worst thing is they still owe me over £580 of my money which I made and they still did not pay me. Them customer support is horrendous it's actually non exist as they have only option to send email, but they never respond. Absolute scammers! I advice for sellers to move out of this website, open your own website as ETSY ARE FRAUD.

I really enjoy shopping on Etsy. I shop mostly for digital crochet patterns, and both the search and the purchase experience are great. Very important for me is being able to pay with credit card without paypal, which I don't have.

They cost my family more than $600,000 per year on the unsubstantiated hearsay libel of Mike Rothschild, a hit piece specialist who isn't a good enough writer to get a job as an actual journalist, and is know for always being wrong.

He wrote a fact-free, defamatory hatchet job, emailed it to Etsy's amateur PR staff, who predictably panicked even though less than 59 other people would even read the piece. They removed all my listings, but left up those of my competitors. No reason is ever given since no rules are ever broken.

I ordered an article and payed through my bank. Then nothing happened. The article was still in my cart, although my money had disappeared. Etsy is not interested: take it up with the seller. What seller as I apparently never bought anything? And the shop wants to see the confirmation email. What email as I never bought anything, remember? So I lost 60 euro's and nobody takes responsibility. NEVER BUY HERE!

I like Etsy, I buy a lot through it and I recommend it. What I don't like is Etsy not enforcing its own regulations. One such rule says that sellers are not allowed to sell items that mock or demean any group or religion. Several Etsy sellers sell "art" that mocks Christianity. If they sold posters, prints and other items that mocked Islam, for example, you can bet those sellers would get an earful from Etsy.

The cashout speed is awesome! I love the variety of ways I can utilize the app's system! I recommend this app to everyone i come across. Most of the time, they're reluctant to try it out... until i show them my earnings!

Etsy closes account permanently without me having violated any rule or giving any explanation. It takes ages to setup a shop, and they just kick you out, withhold outstanding payments for 180 days, sending pre-fabricates messages and obviously bots doing the work. Never again Etsy, and I sold (and do so) on many platforms.

I bought four custom coffee cups from Angel City Galleria on Etsy. When they arrived, one cup was much thinner than the others and had lots of scratches. When I contacted the seller, they ignored my request for a discount and refused to address my concerns. I am still waiting to hear from them and Etsy does not provide customer service.

I've been an Etsy seller for over a year now. Yesterday, I found out that my account was suspended without an explanation.

I've put so much time and effort into my store and building my business from the ground up and suddenly I wake up and it's all gone, without an explanation. This is absolutely heartbreaking and I deserve an apology and an explanation.

Etsy have removed all contact information from their sites and shut down their customer service lines. There is no longer any support for buyers or sellers using Etsy. This is an unethical way of conducting business and I will be pursuing legal action.

Absolute waste of time. I worked so hard on my store, had 80+ lisiting and it was doing so well and then out of nowhere, they suspended my store without any notification/communication. There is no way of getting in touch with them because the call back option keeps giving an error message and their is no phone number to call.

Interesting how a business that seemed to being a great job can blow it all up.

The last year has shown that they are inconsistent, and dishonest.

As as Seller: They utilize hidden fees for sellers, policies that only impact certain sellers and terrible customer service.

As a buyer: they are basically a dropshipper for Alibaba. 90% of the items seem like they could be bought o Shein or Temu.

Watching them fail is a wild change from their beginnings.

I wanted to look for gifts for coworkers for Christmas. I typed in the search bar "gifts for coworkers" and was SHOCKED by how many items came up that included the "F word" or the words "$#*!" or "$#*!". That is not at all cute or funny or appealing to me as a consumer. Etsy's help department could not offer any way to filter out profanity, forcing me to view it if I wanted to peruse their offerings. I get it that Etsy is a collection of small shops, but there should be some universal filters to avoid profanity. Just really ridiculous. They lost a long time customer.

WARNING, WARNING, WARNING!
This site is run by a bunch of apathetic people who will remove/deactivate your listing for NO VALID reason other than their own sadistic pleasure, because they can!
They are uneducated and ignorant and their ignorance will effect your goods and your store.
Stay away at all cost!
You were WARNED!

Absolute worst company, DO NOT USE! I was selling on Etsy and had £170 in my account. Someone hacked into my account and stole the money. I've sent 12 emails and heard nothing back. Do not trust them, they're absolutely awful!

I would give no stars if that was possible. I have recently started getting into making some little trinkets as gifts and someone suggested i sell on Etsy - so i decided to set up a shop. Before i had even received an email to verify my details they suspended it for 'appearing fraudulent'. - i'm trying to sell handmade cake stands and already have an account with them, so they have all my details. Anyway, I got a message via the legitimate app from someone claiming to be "customer service" who told me that I had to verify my email account and bank details. They then said they needed to verify my bank further by taking a small amount and immediately re-crediting it - and said this money would not actually leave my account. Usually this is an amount of £1 - they took £23.50. It did leave my account. They then said they would send me a request to return the money - and took a further £23.50. They then said "their mistake because they didn't realise what country my bank was in" and to accept another push notification to return both sets of funds. The next request asked for another £23.50 - obviously i refused to accept this as they are now just emptying my account. The so-called technical support advisor accused me of being unco-operative and "drunk" for refusing this and that they are "the most senior because they are the best at their job" and the only person higher than them to talk to would be the CEO. I realised this was a scam due to the vile way I was spoken to by this person and the constant requests for funds and attempted to contact etsy to have this rectified seeing as the scammers are facilitating this via their app. I have been completely ignored and had to go to my bank to have it rectified. I have attempted to follow up with Etsy after receiving a further 2 scam requests via their site in under 24 hours since opening my store, and have again been ignored. Etsy are not doing enough to remove these accounts purporting to be "customer support", "verification" etc despite some of them having sales accounts and followers of their own - while they scam other sellers! This is 100% an AWFUL experience and their support is SO BAD that getting any rectification via the site I am relying on is impossible. Appalling site management across the board.

I have purchased from several Etsy sellers with fantastic results. However, when a seller fails to refund monies on returned merchandise, Etsy DOES NOTHING! I provided proof of the return and delivery confirmation. Seller's communications stated a "...refund would be promptly issued.". Etsy has this information, yet they do nothing! NO HELP AT ALL!

I was a seller. A customer wanted a return saying the item was incorrectly listed as small when it is an extra small. It was listed as extra small and that was easy to see. Etsy forced the return saying I did not have a "no return" policy on my account. I also don't have a policy that I will return for any reason (I lose money on shipping and the customer was claiming it was incorrectly listed... but it was listed correctly). Etsy forced the return and the customer did not return the product. Etsy then gave me the run around. Avoid.

Paid $105.47 a year ago for Kantha quilts from this seller. Never received order. Two months of correspondence with "Java Devi" at LaressaGifts yielded series of lame excuses (e.g., it's a FedEx problem, a festival holiday, mother in hospital, etc.). No package or refund.

Trying to file complaint on ETSY site, both then and now, led to automatic electronic responses, round robins, and dead ends. It also directed me to PayPal, which responded with irrelevant robot statements.

In fairness, I have been satisfied with most ETSY purchases. However, I will not be using the site again, having discovered this lack of customer service in case of fraud.

It takes way too long to ship. The owners of the companies don't Ever respond when you have a question about your order. The quality is not great. I ordered several things at one time hoping they would come in before our disney trip. They pretty much ruined that because they did not come in and would not return them or respond. There is no help for the buyer whatsoever. I would definitely recommend not using ETSY for your purchases.

ETSY IS SCAMMER

I was working on Etsy last 3 years and last two weeks ago Etsy suspended my account for no Reason they didn't send me any warning email directly suspended my account and next day emailed me. Has done a violation for the past three years I've been using it never did anything like that I followed their policy carefully and they suspended my account I appealed my appeal was rejected The guy named Freddy They have cheated me of 14,000 euros. I made the products and sent to my customer. My expenses were incurred. They refunded the money to the customer and my product also reached the customer. Then I went from Italy to Ireland to their office in Dublin. There was a person named Muhammad Sanaullah. He did not open the door, but I told him everything, he said call the customer center, I made so many phone calls, Etsy didn't pick my call. This is a huge fraud, Etsy is a scammer these people wasted my three years of hard work in a minute I request all of you please never to do business with Etsy, ebay and Amazon is better than Etsy, they don't cheat you like Etsy

Bought a scam product from one of Etsy's sellers and when asked for a refund they said I had to deal with my credit card company. Will not buy through Etsy again!

Etsy encourages scammers apparently but not protecting buyers and refusing to shut down obviously fake shops. How many people get ripped off before Etsy does something: apparently it's internal information they can't disclose. Safe to say, shop elsewhere, unless you enjoy being scammed.

I recently had my identity stolen. During this time someone opened a shop using my name. The store was suspended. I attempted to open a new account and was rejected due to, the impersonators antics. I have sent more than a dozen emails to customer service trying to explain my dilemma. They have refused to answer.