• Facebook

Facebook

Overview

Facebook has a rating of 3.04 stars from 1,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Facebook most frequently mention great way, old friends, and family members. Facebook ranks 16th among Social Network sites.

  • Service
    411
  • Value
    373
  • Shipping
    243
  • Returns
    227
  • Quality
    351

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.9%
Positive
35
Neutral
0
Negative
95
511
See all photos

What reviewers want you to know

Positive highlights

  • This might be stalkerish, but privacy settings usually allow users to limit information.

Critical highlights

  • The customer service there is absolutely Horrible, the worst that I have ever encountered.
  • Thier fag community standards support terrorists and perverts
How would you rate Facebook?
Top Positive Review

“Grateful”

Joseph S.
12/21/23

By recommendation from another contractor, I contacted Venus, she quickly quoted gutters and downspouts. Very reasonable cost. She recommended this product when I asked about this type of addition. Initially they could not install because of the roof design, however she did some research and training, contacted me back, and assured me of the product installation and warranty. I was sold and am happy with the result.

Top Critical Review

“Racism rules”

Shekinah U.
1/25/24

It is absolutely sick that FB allows people of color to make comments like "whites should be shot" and for someone to brag about getting free money from "stupid wonder bread whites". As a woman of color, no one should have the privilege to say hateful things about or to anyone of any race. FB is one of the worst companies and is completely outdated. Shut it down.

Reviews (1,955)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (65) community standards (38) phone number (29) face book (19) fact checkers (17) privacy settings (15)
Thumbnail of user shekinahu2
1 review
0 helpful votes
January 25th, 2024

It is absolutely sick that FB allows people of color to make comments like "whites should be shot" and for someone to brag about getting free money from "stupid wonder bread whites". As a woman of color, no one should have the privilege to say hateful things about or to anyone of any race. FB is one of the worst companies and is completely outdated. Shut it down.

Service
Value
Shipping
Returns
Quality
Thumbnail of user eval75
69 reviews
98 helpful votes
December 18th, 2019

For the most part I do like Facebook. Mainly because of the people I have become friends with and a lot of information. As for Facebook they suck. It is a subject that could take a lifetime to talk about. Sure they have their rules and regulations but then they do stupid crap like remove posts that really should not have been removed or they reprimand you for requesting to many friends then they make suggestions of friends whom you don't even know. Then while they are deleting your good posts they will not remove a post that is sexual or enticing. Or they suspend your account (put you in Facebook jail) for doing nothing wrong that they see as wrong. O the list goes on and on...

Thumbnail of user orit3
1 review
1 helpful vote
January 31st, 2024

This company should be banned. Many public feeds with explicit porn easily accessible by children. These people should be ashamed. They are teaching our children to objectify people and in the process, create the next generation of mal-adjusted members of society. Shame on Facebook. It's a piece of junk that should be heavily fined and more heavily restricted.

Products used:
None. This site is a criminal endeavor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianw380
6 reviews
20 helpful votes
January 21st, 2024
• Updated review

Facebook is broken, it has been for years. I have 3 accounts only one of which I can access. I used to be able to switch back and for between my main account and my secondary account. I can no longer do so.
If I accidentally hit the wrong button and my feed disappears I can't get back to where I was. Too many ads, too many suggestions for subjects I have little to no interest in. It's all such a mess and there is no way to contact anyone to complain, etc.

How the mighty have fallen.
December 13th, 2022
• Previous review

Oh where to begin. I used to love FB. Now, it's a love-hate relationship. I had an original account that I can no longer access. I have a secondary account, same name, etc. It was created by me at some point in time and I can no longer recall why. Anyway, I used to be able to switch back and forth between the two. I can no longer do this. The site is now littered with ads for websites, and subjects I have no interest in. The whole thing is broken. I'm sure this has driven away lots of users because so many of the people I have listed as friends apparently no longer use it. FB is now a sad joke.

Service
Value
Quality
Thumbnail of user robs901
16 reviews
29 helpful votes
February 1st, 2024

1. Used Instagram posts to try to profile me racially. Then FB suggested posts based on its profiling.
2. Locked or disabled account when I joined male-only groups.
3. Kept on suggesting scantily-clad fashion models in military backgroupnds despite my repeated "stop this" preferences.
4. Locked account after I uploaded a screengrab from a conservative video ste.
5. Made my Samsung phone run hot and drained battery from 55% to 9% quickly.
6. Locked account despite Likes received from technical-tool groups (where I am an expert, and won awards for) for my replies to help-seekers within the group. However FB did not lock replies from other replies that had incorrect solutions.

Thumbnail of user jamesp4348
4 reviews
4 helpful votes
December 3rd, 2023

This one is a real jewel, mark the hacker was allowed to make a business to collect information about people and become a billionaire while the platform is used by hackers scammers and evil lowlifes to lie to make money reporting to Facebook staff did nothing about the issue of scammers because it's was mark doing the scamming or AI using the platform to learn how to scam. Nothing ever happens to corporate criminals just pay a fee to the corporate criminal government for being part of the plan.

Service
Thumbnail of user heyitsbrittanyjean
10 reviews
6 helpful votes
October 8th, 2023
• Updated review

I get restricted for cussing or calling someone a name, but if they're bullying me or being ignorant first they get away with it simply bc they didn't cuss. It's impossible to get a hold of support. They should have an easy access email or chat to get a response from a person when you have a problem or question.
I also just got restricted from messenger for 3 days and I haven't even sent any messages. Make that make sense too. I'm at the point I don't even want Facebook anymore bc of their rules and how they run it now.

Service
Facebook is ran by ignorant people.
September 22nd, 2023
• Previous review

I got restricted for sending a message to someone and telling them off and calling them a dumba** for being ignorant to me 1st by commenting on my comment on a public post simply because they didn't agree with me. Facebook always favors certain kinds of people. Crappy people get away with being however they please. Canceled culture, blm, and other things that have messed this world up even more get favored. They let ignorant or annoying people be. I have every right to stand up for myself/how I feel about something, and be ignorant if someone is being ignorant or annoying towards me. I will match your respect or disrespect. You literally have to watch every single thing you post or say or someone will report you. My mom HATES snakes. She got reported last year for commenting on a post about snakes saying "shoot them bas***ds", and got restricted. Lmao seriously? Facebook is just an unfair platform. I reached out to them about it and they never responded. Also you should be able to chat or send a email to speak to a actual person, and you should always get a response. Very difficult to reach out to support. I have just had enough with everyone and everything in this world.

Service
Value
Thumbnail of user rizkir4
1 review
0 helpful votes
February 9th, 2024

Saya tidak pernah tahu, dan saya kurang ahdli di bidang it, hemm ya begitulah saya selalu jadi korban

Thumbnail of user dylanh76
21 reviews
15 helpful votes
September 26th, 2023

The site is filled with bots who tag you in pornographic posts with scam links. Also i've been hacked once but was able to recover my account. Its a great site for posting stuff but terrible for decency and no one gets back to you after you report people for rule breaking. In fact botted moderation systems of all kinds should be outlawed in every country. Manually review the content on your website rather than have a poorly coded bot do it for you. There are also a ton of bit coin groups which i'm pretty sure all of them are a scam in itself.

Tip for consumers:
Great for posting stuff terrible for decency

Products used:
Facebook app

Value
Quality
Thumbnail of user debm197
17 reviews
11 helpful votes
February 12th, 2024

Facebook is owned by Meta. It touts itself as "help people connect, find communities and grow businesses". I joined Facebook specifically for the MarketPlace. I configured my settings for optimum privacy and opted out of ads and data sharing. Useless Endeavor. I was inundated with videos, what nots and ads based on personal information I had kept private. It went so far as to have Facebook hound me to have my payment method updated so as to pay for a product I never ordered from a company I never heard of. I had removed my payment method after boosting an ad, but Facebook was demanding it be updated. After being inundated constantly with emails concerning this and Facebook not responding to my inquiries, I closed my account. Still wanting to use the Marketplace, I created a new account with the same privacy restrictions, with no payment method associated. I posted one comment attempting to offer gently used toys for free to anyone needing them for Christmas last year. Facebook rejected it as it violated community standards and my integrity was in question. My account was disabled. In order to appeal such action, my phone number was required to verify my login to do so. I'm not about to confirm more of my information for Facebook to exploit and as such sent a request via their appeal email to receive a verification code to my email on file. No Reply. No Surprise. Account will remain disabled as far as I am concerned, but that hasn't stopped Facebook from continuing to send emails requesting I take action. In my interactions with Facebook, I believe it is not my integrity in question here. I surmise, it is Facebook's integrity in question with my privacy being continually violated in order to further their own interests. It is Facebook whom does not meet MY standards. Don't be fooled into thinking Facebook is helping people connect, find communities and helping to grow businesses. It is a data sharing enterprise with one goal in mind, Profit. It is not "free" and it is at the user's expense. In my own humble opinion of course. Wouldn't want to step on Facebook's standards.

Thumbnail of user joe.sabrowski
1 review
1 helpful vote
December 21st, 2023

By recommendation from another contractor, I contacted Venus, she quickly quoted gutters and downspouts. Very reasonable cost. She recommended this product when I asked about this type of addition. Initially they could not install because of the roof design, however she did some research and training, contacted me back, and assured me of the product installation and warranty. I was sold and am happy with the result.

Thumbnail of user trungchil
1 review
2 helpful votes
August 23rd, 2023

Facebook can be fun good for the marketplace but not for fraud. I reported a transaction with proof of the seller admitting that fault but claim that I should not have trusted his description of the tires as being barely new and driven than 4000 miles. I was in a hurry and found out the tires are 10 years and cracked if you look very closely. My fault for being in a hurry. I submitted our entire conversation, text, emails, to Facebook 4 times and got no response. The seller is still selling and updated his description.

Products used:
Unusable

Service
Value
Shipping
Returns
Quality
Thumbnail of user albertf289
1 review
0 helpful votes
December 7th, 2023

An artist of course -In the winter I read books and do Facebook but in warmer temperatures would rather be outside with the music of the sweet little birds and a friend or two or more.

Thumbnail of user nadia1
2 reviews
0 helpful votes
July 2nd, 2022

This site is based mainly to benefit from the people who subscribe to it and to convert their information into a commodity that is used to make profits without the knowledge or permission of the user to do so.

Service
Value
Shipping
Returns
Quality
Thumbnail of user riverr10
4 reviews
2 helpful votes
September 15th, 2020

They try to get as much money as possible out of businesses and they provide a bad service. Really unhappy

Thumbnail of user joeb2955
1 review
2 helpful votes
October 11th, 2023

Have tried to post a dozen or so photos, with comments, three times, but they - photos, comments, everything - disappeared every time before I could upload. That's 15 minutes wasted 3 times. You'd think an org. This big could maintain a better UX. What the $#*!, FB? Should I even bother any more?

Thumbnail of user rosannan5
1 review
0 helpful votes
October 10th, 2023

Last winter, a lovely row of young white birch trees suffered from the heavy snow and ice storms, bending across and blocking access to my driveway.

Enter Will Arbor Tree Service, of Londonderry, NH. A small business, registered in NH and fully insured, this provider has strong arborist knowledge. He carefully selected trees for removal and re-created the line of trees. Now, the remaining trees are straight and the ground around them provides the nutrients they need to keep growing stronger. Will Arbor is detail-oriented and went the extra mile in ensuring the beauty of the tree-line as well as the future growth. I highly recommend them.

Products used:
Tree Services

Service
Value
Quality
Thumbnail of user edithaa6
1 review
0 helpful votes
December 6th, 2023

Plenty scammers in Facebook just a look at this one plenty profiles with the same name and similar photos and some other are different photos

Thumbnail of user binurim
1 review
0 helpful votes
May 26th, 2023

I can confidently say that this is the best app I have ever used. I was able to access a healthier workout program, a new meal plan, and a real-time calorie and water tracker, as well as an extensive list of exercises to help me get in shape faster. At home, without gyms, I could eventually reach my fitness goal. Your assistance is greatly appreciated. Periodically I practice various meditation techniques. There are also exercises to consolidate your results!

Thumbnail of user patrickk356
1 review
0 helpful votes
December 25th, 2020

Facebook has the best features for social networking. Subscribers are able to interact, market their products, and easily communicate. Facebook messager helps in individual communications thus increasing privacy

Thumbnail of user aimeej42
1 review
0 helpful votes
April 2nd, 2021

Everything that I have ordered from here for my store has been fantastic. I havent had any order issues, late orders or bad products. Thank you so much.

Products used:
bags, clothes racks, signage flags

Service
Value
Shipping
Quality
Thumbnail of user dashworth31
1 review
4 helpful votes
July 19th, 2023

We need to get a protest together right now and put a stop to Facebook taking away our freedom of speech. This dude just called me a $#*!ing cop because I made a comment about chat gpt. I tried to say I ain't no cop you got me $#*!ed up and they wouldn't post it. Sometimes people need to be told that what they're saying is stupid but instead we just keep letting mark suck a turd tee bag us with this bull$#*!.

Tip for consumers:
Yeah I keep getting followers every day on there but my followers keep dropping. Mark is doing some shady stuff because he doesn't want to pay anyone. He's a little sneak thief

Products used:
Just a broken platform

Service
Quality
Thumbnail of user mostcensoredo
12 reviews
33 helpful votes
June 23rd, 2021

I only use it anonymously for groups. Facebook is nothing special overall. It's filled with toxic ads that try to persuade viewers into certain lifestyles.

There was a time where I was consistently banned for being honest. It has stopped for awhile now.

Overall i get Facebook its all about tracking and brainwashing the minds.

Tip for consumers:
Don't put your personal info on facebook. I never have.

Products used:
Groups

Service
Value
Shipping
Returns
Quality
Thumbnail of user youssefe31
1 review
0 helpful votes
July 9th, 2021

من المهم ان تعرف ان الموقع اللدي تشتغل عليه هوة صادق ام زائف وهادة ما تهلمناه من شركة جوسيال العالمية والمحبوبة لدا المغاربة جوسيال ارجعت لنا التق المفقودة من المواقع و الشركات الاكترونية اللتي فقدتنا الثقة في العمل على الانترنيت شكرا لك جوسيال

Tip for consumers:
المواقع الاكترونية الصادقة

Products used:
اتات منزاي

Service
Value
Shipping
Returns
Quality
Thumbnail of user garethm60
1 review
0 helpful votes
February 12th, 2024

Great site. It would be good if we could get our money into our paypal within minutes like Branded but over all is a great way to make money

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.0
2,252 reviews
Have a question about Facebook?