• Google

Google

Overview

Google has a rating of 3.3 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Google most frequently mention search engine, and social media. Google ranks 3rd among Search sites.

  • Service
    168
  • Value
    152
  • Shipping
    112
  • Returns
    106
  • Quality
    148

This company does not typically respond to reviews

Positive reviews (last 12 months): 35%
Positive
21
Neutral
3
Negative
36
66
See all photos

What reviewers want you to know

Positive highlights

  • The easiest of all the online search engines, google is fantastic for searching for broad ideas or concepts.

Critical highlights

  • Bussiness Insider also has an article on Google manipulating search results.
  • Google is vague about why, but sometimes points to a credit card problem (nonsense) or a "violation" of policy.
How would you rate Google?
Top Positive Review

“Powerful company”

Gerard O.
1/13/24

The most performant web browser and basically the whole google ecosystem is sleek. I like how I can easily arrange my workplace using sheets, docs, different cloud storages, and, sincerely speaking, you can even create a profitable business relying strictly on their services. Doesn't it sound enticing? I do think so, thus, I admire surfing the net, customizing my browser whatever I want, and I highly cherish their attitude to data prtoection. 🤞

Top Critical Review

“Lacking in integrity”

Jason T.
2/7/24

Search results are biased and lacking in honesty or truth, detouring the public from awakening to the toxicity that operates behind google, youtube, yahoo and everything else for that matter. Look out for a closedown of this old worn-out unconsciousness that reads behind society and all of its operations. It's time to get real. Understand?

Reviews (970)

Rating

Timeframe

Other

Reviews that mention popular keywords

search engine (122) search results (27) credit card (23)
Thumbnail of user williamc5038
1 review
0 helpful votes
January 20th, 2024

Google has attacked my small business by removing google reviews as they see fit even though they were not fake reviews or violated the policies, because they wanted fairness or equals. Our company lost 230 reviews. Secondly, if you speak your mind to this company, they ignore you and de-list your company and it will take you months to get the profile company name live again. Thirdly this company is run by a group of socialist / democrats that will not care about you or your business and treat it with not urgency or true help. Every time I speak with google representatives, they are all foreign and not speaking good American languages and have an India accent that is hard to decipher.

Tip for consumers:
Horrific company

Products used:
google business profile.

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Value
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Thumbnail of user ginay85
44 reviews
58 helpful votes
January 8th, 2024
• Updated review

If Ggogle were a person I would have to say Google is worse than babbling Biden. Google make me look ignorant everything I use speech to text. Google doesn't even come close to printing what I say. Sometimes I wonder if Google is on drugs. It's that bad. Please let me know if you have better luck because this is a terrible.

Google is about as good as a hungover drunk
August 28th, 2023
• Previous review

When I use Google she usually only takes one word and shuts off. Sometimes when I use Google she gets half of my words wrong. Things have gone drastically downhill for Google. Will she be around much longer?

Thumbnail of user martycurnett
3 reviews
2 helpful votes
January 5th, 2024

When I ask Google specific stuff I want a specific answer not 20 different sites opinions. I said Bryce Mitchell knockout and what do I get a bunch of freaking BS this doctor that doctor I wanted to see the knockout show me what I asked for you stupid asses I am so sick of the people that pay Google getting their place in lineup as far as getting there 10 seconds of fame it's sickening if you ask a question get an answer not a bunch of other sites which make you end up going in circles I still after four tries have not seen the knockout of Bryce Mitchell I can't believe it it's so $#*!ed Google sucks at this and they need to fix it, maybe AI will help who knows.

Tip for consumers:
I might have to start checking out Bing I never have cuz I always like Google but lately Google's just been ticking me off so bad It just seems like there's too much riffraff you ask for an answer to your question and you don't get the answer. You get the runaround.

Service
Quality
Thumbnail of user rejeanbrider70
1 review
0 helpful votes
February 8th, 2024

I have been doing business with them for 2 years well in January 2024 they decided my business was fake and shut down my account since then business has tanked and here I was thinking Google was out to help small businesses but it is there company I just need to know why I am a legitimate company I have all paper work to prove WHY?

Thumbnail of user gerardo14
8 reviews
2 helpful votes
January 13th, 2024

The most performant web browser and basically the whole google ecosystem is sleek.
I like how I can easily arrange my workplace using sheets, docs, different cloud storages, and, sincerely speaking, you can even create a profitable business relying strictly on their services. Doesn't it sound enticing? I do think so, thus, I admire surfing the net, customizing my browser whatever I want, and I highly cherish their attitude to data prtoection. 🤞

Thumbnail of user tomg1338
1 review
1 helpful vote
October 2nd, 2023

I am a business owner since over 25 years and the last 3 years have been the worst on google. It seems it is a complaining website where people go if they want to get their negative feedback to the world. Most good reviews are on honourable site where the people actually had to proof they have been there or experienced it. On google everything is allowed. If you experienced it or just followed an influencer to destroy your reputation. Big thumbs down

Service
Value
Quality
Thumbnail of user jasont1842
1 review
0 helpful votes
February 7th, 2024

Search results are biased and lacking in honesty or truth, detouring the public from awakening to the toxicity that operates behind google, youtube, yahoo and everything else for that matter. Look out for a closedown of this old worn-out unconsciousness that reads behind society and all of its operations. It's time to get real. Understand?

Thumbnail of user zoeadalyn8478847
3 reviews
0 helpful votes
November 24th, 2023

Google has quickly become one of my favorite apps, thanks to its sleek design and powerful features. The app's versatility allows me to stay organized, informed, and connected, all from the convenience of my mobile device. I appreciate the attention to detail and dedication to user satisfaction that the developers have put into Google. It's truly a game-changer and a must-have app for anyone looking to improve their overall digital experience.

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Value
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Thumbnail of user jamesp4348
4 reviews
4 helpful votes
January 14th, 2024
• Updated review

My experience with Google and Android has not been real good their control their bias their lack of response to customer support the lack of help from customer support even when you file with Google about an issue they don't answer if they do there's nothing they can do and they ask you to ask the community and I'm not received an answer from the community if you get a phone destroyed and you don't have your email password they'll lock you out of your account and never let you back in it you could go on duck duck Go and it'll take you to your Facebook page where that email address has your picture but Google still can't verify that you there's something up with that not to say Facebook's any better but at least stuck that go will take you to my Facebook page where the email address to Google can't verify you see my picture and with AI and all the stuff that they do have now they knew who I am and they know it's my email address for some reason they decided to block me from it and not let me have it the multiple contacts I've had with Google I get no answer or they'll give me a ID number and never do nothing or return to call send an email they do nothing very very poor customer service

Trash of the Internet
December 3rd, 2023
• Previous review

This criminal corporate government agency is the biggest part of the issue to all problems with the word used by criminal government systems to lie misinformation misdirect and keep truth out of the people on earth everywhere. Their the start of the problem and the end of all that want truth and Justice for all. Used by government agencies to keep all people in bondage.

Controlled information
November 18th, 2023
• Previous review

This whole system is controlled to not allow truth to be shared whomever is doing this be it AI or Google staff or government agencies it's all corporations that need to censor the truth so you believe their lie.

Products used:
Search email phone android the smarter then humans AI or staff or both will not have not and claim to not be able to verify me but use duck duck go will take you to my Facebook page with that email address Google claims they can not verify it's me. I have filed with their legal team have documented reports not responce or assist at all. They just don't answer and don't care.

Service
Value
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Thumbnail of user choojay467
1 review
0 helpful votes
July 22nd, 2023

Google is a highly paid company to its employees, we do not know why there are many Googlers taking 2nd jobs as realtors or loan agents in Silicon Valley. They tirelessly solicitates their business or their spouses' real estate business among their coworkers inside the Google system, it is really hard to imagine those engineers take their jobs in Google seriously to be productive.

Thumbnail of user chirishs
2 reviews
1 helpful vote
December 27th, 2020

I ordered a few dresses which were exactly like in the pictures. Delivered within the timeframe provided by Sarah and she also gave me a $30 gift card for the next time.

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Value
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Thumbnail of user mognhodyihunie1621
1 review
0 helpful votes
January 6th, 2024

It helps for different communities! All people are gather full information on it. It is easy to use. I can find everything on it also

Thumbnail of user asloopusa
2 reviews
0 helpful votes
November 30th, 2023

Navigating the digital landscape, Excitel's optical fiber promises high-speed connectivity. While their speed commitment aims to deliver a seamless online experience, occasional challenges may arise. Directv high speed internet Users value transparency, desiring consistent performance.

Thumbnail of user johnf5480
1 review
0 helpful votes
October 30th, 2023

The convenient store Zamart express and cafe, located at Oknha Hing Penn St. (61), Phnom Penh, Cambodia doesn't get much business. Consequently, they run scams right out of the store. A number of foreigners were given counterfeit money, and they are also involved in credit card scams. Rumor has it that the owner is involved in the mafia.

Products used:
noodles that gave me food poisoning

Service
Value
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Quality
Thumbnail of user irenap25
1 review
0 helpful votes
September 26th, 2023

How long will Google keep serving us the worst ads from various Chinese and similar fake companies, which claim to reward those who use their games, yet not a single person has ever received a cent they supposedly earned? It's shameful how people struggling to make ends meet are deceived, thinking they can earn a little money for survival, falling victim to these scams. It's a disgrace that Google, with its wealthy executives, uses such fraudulent ads to further enrich themselves while the less fortunate spend even the minimal sums they have, believing they can earn small amounts of money, when in reality, they are falling for scams perpetrated by companies like Google, which continue to amass their wealth through these deceptions every day

Thumbnail of user alpinee10
1 review
0 helpful votes
January 19th, 2024

Reviews can cover the services or products offered by a particular website, but can also contain feedback about the content of their site (if it's a news site or a site hosting funny videos, for example). Basically, you can review anything that has a website.

Tip for consumers:
Phurchase

Products used:
shoes

Service
Value
Thumbnail of user androidremotes
1 review
0 helpful votes
October 8th, 2023

Google Home and Assistant were formerly great, but they're not that quality product any longer! They are so messed up now they literally do not work 85% of the time and they have been steadily getting worse for over two years, not better. I used to swear by Google, but for a long time now their interface just seems to be systemically and chronically messed up now, as it cannot perform even simple functions correctly anymore.
Please do not spend your $ on Google products. You will regret it. They are not useful as they once were. They have become really, really bad. You will be swearing at it constantly...even if you don't swear, Google will drive you to do so! I regret the money I spent on their smart home products because I have to switch to Alexa now. I just cannot get Google to perform any action correctly anymore. And I am one of millions of people complaining while Google does nothing but let it deteriorate... they just care about AI now so our smart home devices and services are crap and will continue their journey down the road to useless.

Tip for consumers:
Please don't waste your $ on Google Home and Assistant products. Google is ignoring massive customer dissatisfaction and simply allowing the whole smart home service to deteriorate. It is more aggravating than helpful %85 of the time. A huge disappointment and loss of money for me.

Products used:
Google smart speakers, Google WiFi, and Google Hubs.

Thumbnail of user ronalda351
2 reviews
1 helpful vote
February 15th, 2024
• Updated review

We are happy that you allow us to earn a little extra money for our business. We have been using your site for over twenty years!

GREAT HELP TO REDEEM!
July 17th, 2022
• Previous review

Thank you for redeeming my $10 Amazon.com gift card we earned doing your surveys! We have been working on your site since 2003.

Tip for consumers:
none

Products used:
ok

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Value
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Thumbnail of user jenilr
1 review
0 helpful votes
January 9th, 2024

Hello all quotex Treading is best platform for Treading i suggest to all use use quotex for treading. Treading is a business to learn and earn money easy. And change your life style

Products used:
Good

Service
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Thumbnail of user mattheww1498
1 review
1 helpful vote
August 22nd, 2023

One hundred percent unrespowaited three days On hold for 2 and a 1/2 plus hours. Then the system booted me off. Called back and was booted off at 5 o'clock. Nobody ever responded to me. My business is listed as a locksmith. However, my business has not yet shown up once as a locksmith. They are unwilling to help and I think they are not worth it. I will try again and again. Because that is what everybody seems to prefer is Google. I think they have too much power.

Thumbnail of user chilledx
10 reviews
5 helpful votes
June 14th, 2023

The company's name has already become nominal, hence there is no sense to write about its power.
It's very difficult to imagine our regular life without google, because literally everything is searched via this company's search engine. Lots of people work on the infrastructure every day to maintain the quality of services.
I usually use google for different tasks and it's fast and secure. Yeah, sometimes there are difficulties in case of updates or stuff liek that, but these are just trifles for me.

Thumbnail of user qwertyq2
3 reviews
10 helpful votes
April 23rd, 2020

I LOVE GOOGLE...

Thumbnail of user missm46
22 reviews
55 helpful votes
November 24th, 2023

Just what the title says. Google MAPS are FAKE.
Google is deleting your review if they dont like it. Even if your words are well written.
NEVER TRUST google and their FALSE reviews. Just like trustpilot, google reviews are FAKE.
Also google maps is tracking you, spying on you and sells/uses ILLEGALLY your data.
GOOGLE IS MISLEADING CUSTOMERS WITH FAKE REVIEWS.
GOOGLE DOES NOT ALLOW YOU TO CONTACT THEM. I TRIED, BUT I CANNOT CONTACT THEM. THIS GIGANTIC GLOBAL FAKE COMPANY DOES NOT HAVE EMAIL ADDRESS, WHILE STEALING OUR DATA AND MISLEADING US!

Thumbnail of user bj144
3 reviews
2 helpful votes
September 11th, 2023

I provided them with all the details and evidence pf a spam review left by one person using different accounts and they come back wth the same standard response that they investigated and found no violations.
I don't think they investigated this, if they did they would have found that the review I flagged came from multiple accounts by the same person.
Bad company

Thumbnail of user donnaz122
4 reviews
1 helpful vote
April 27th, 2020

I use Google in my everyday life and business. Everything is fine. Love YouTube so much, using Gmail and Google Ads.

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Company Representative

Thumbnail of user maxw84
Max W.
Typically does not respond to reviews

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