HostGator

To host my website and get the free email accounts they offer is the main reason I chose HostGator for my webhosting. It is very disappointing that they discontinued Gator.com and we are forced to either purchase a third party or use WordPress which is the most unfriendly application I have used in my 40 year experience

I have contacted HostGator support several and find that the agents are very impatient and give up without resolving the problem. I have to contact support several times for the same issue in order to piece together my own resolution

Email is increasing spotty. Financial institutions have reported my email addresses bounce back as undeliverable. I suspect the servers are just over whelmed. No good.

In hindsight it was a mistake to choose AND remain with HostGator. All my sites and domains were down, caused by HostGator. 12 domains and sites in total. They re-created them, changing contact info, locking the domains from transfers and I still haven't been able to update or create my sites in 5+ months, but they won't help, no credits and run customers in circles. Requested a refund, nope. Now have to resort to chargebacks for one company. Worst experiences in my 12+ years of building website.

I started HostGator with recommendations from another user way back 10+ years ago. You have helped me in many situations probably more lately than before. Today I am grateful for the upgraded servers and PHP. Thank you

You try to sell me something before I can eben get to the dashboard. I've bought hosting if I've gotten this far. Distracting and greedy.

Not intuitive. Not user friendly. Not easy to find anything. Everything is a funnel to Hostgator trying to sell you something additional instead of simply providing the product I purchased...hosting. I've been with hostgator for 4 years and am looking for a new vendor.

I was blocked out unnecessarily as we had slow internet - please give me access asap as need to edit some email accounts for business this morning.

Horrible support. After a couple of decent experiences, couldn't change active theme on my WordPress site. Two support people tried changing it and couldn't do that either. Escalated to their "WordPress Specialist" and scheduled a support call for 11am this morning. Of course nobody called. I ended up fixing the issue on one of my websites by uninstalling and re-installing WordPress completely. The other site is still broken. No support available. Asked them for my money back because I want to switch hosting company but they refused. Will be initiating chargeback via credit card.

Another issue, Force HTTPS Redirects is not available (grayed out/disabled) for both of my sites in cPanel. Had to edit my.htaccess file to fix that. At least they had a video for that, Still wasted over an hour on that.

They are cheap, but you get what you paid for.

Best pricing and decent wordpress performance. Much better experience than GoDaddy especially the free SSL on all domains, GoDaddy is a rip off.

The team was exceptionally supportive, professional, and timely. They never said "NO" to any of my requests, even when they were very challenging. I would highly recommend your services to everyone!

Host Gator has the worst service and support possible! Their hosting is extremely slow, while their support is unprofessional! My websites are running very slow and whenever I call a support I get a random guy who doesn't have an idea what to do to solve the problem. If you email or try to talk to a senior position, you get promises that your website will run smoothly in a couple of hours, but at the end you only get empty promises. The slow hosting continues and you lose visitors/customers. Avoid them at all costs!

I didn't choose them originally. My girlfriend did and had no clue what she was doing so I got dragged into being her admin. I ended up liking host gator. Portal pages are kind of dated and there is a lack of documentation for most things but I'm fine with that. The one thing I absolutely hate is the temporary account that is generated automatically. When we originally started with Host gator, it was not like that. The root for your service was the login username. Now My account is tied to some stupid name I will never remember. Customer service says nothing they can do. Talked to at least a dozen CS agents. Still have temp account as ROOT.

I´ve choosed Hostgator in 2017 when I started my blog, and have been with them since then.
The Support team is the best, they always solved my issues swiftly.
Also it´s super useful that it can be reached by chat since English isn´t my first language and I don´t understand it very well by phone.
My blog grew into a nice business and never went offline (except for the times I´ve messed it up :P )
Great work HostGator!

It's the best host out there. Easy to use, intuitive and customer service is great. And my website has not yet crashed or stopped services. Love it!

Not Go, that's for sure. Got tired of getting charged for every little thing, so switched to HostGator a few years ago. Decent rates, good tech support, free SSLs and email accounts, etc. Highly recommended!

I am still having issues with sent emails, through Google) ending up in the recipients Spam folder. I found on the Google site what I thought might help resolve it and the Host Gator support tech helped me make the changes suggested but I (and my employees) are still having the issue. There is still some "finger pointing" going on between Google and HostGator.

Tech support person was helpful in implementing what was described to me as a "fix" for my issue. Still not resolved and not sure where to turn.

Affordable, but slow and unreliable. I'm hosting some clients' websites on HostGator just while I develop them, but I would never use HostGator for their live sites.

Star rating & Tyler Moore video, but I should have chosen Bluehost I think because it has possibly free reliable SMPT bulk email. But I ay be wrong. Also most importantly there was a great YouTube by Tyler Moore with the first 15min showing very simply how to set up low cost HostGator and domain name. For about $30 then WordPress detailed step by step. He is very good at not missing steps.

Good service, price and support, but some times You have a big problems with email services.

Godd service and atention, but some times your aupport crew has not the same knowledge.

EXCELLENT Support via chat or phone! And more than just host, basic WP support, top notch

I like hostgator, just frustrated with the login method because it makes it tricky for my computer to auto add the password for some reason, it's able to do the email, but when it goes to another page for the password, my computer (Mac OS Ventura 13) doesn't auto add password, which is annoying. Also, since the update on this site, I'm not sure how to change the DNS settings to point my domain name to my host, I liked how easy it was to change the DNS before the update, please make that part more user friendly

Host Gator has no clue how to handle a server updgrade. Our VPS server was down for 33hrs while the tech support kept saying 5-30min. They had no insight or updates, just "we're performing a migration to upgrade". After 33hrs of downtime the server was back up for about 24hrs and now it's down again. Tech support said the migration will be over "today". So, that's another day of missed revenue and angry clients. 4 days to perform a migration is just awful. Once the server is back up I'm getting a refund and moving my sites elsewhere.

I conducted deep research before purchasing and compared the hosting companies' belongings, their CEO's, founder, past history, reviews then, I figured out, this will be best option for shared plan :)

Ok so I have to say that the customer service is absolutely amazing, havent seen better customer service! Honestly that good it is...everything is great and my page is live, thank you!

Absolutely brilliant!