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LawDepot has a rating of 4.34 stars from 1,055 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LawDepot most frequently mention legal documents, monique hall, and young lady. LawDepot ranks 3rd among Legal Documents sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
A little unsure if this is good enough. Also my fault that I Was trying to use discover card and realized you did not except discover
Poor after service experience. New comers be aware on name of free first week trial I loosed my money. Rude agent interaction. Agent wants ready to listen any concerns
I needed to create a contract document as an independent and this is exactly what I needed. LawDepot made this so easy. I will definitely be using this website again for any other needs I have.
Easy and user-friendly. Thank you for the assurances and help.
Loved the fact that at last minute I need it a rental lease agreement without no time to guess what app will be free or not.It was free for the week trial.Then did not cancel but when called customer service, to decide if stay or cancel Samantha responded all my questions but also let me know they were closed 15 mins ago which I found kind of rude being a first time customer and you could tell she was not happy by her breathing after asking a few questions that helped decided to stay.Forgetting about Samantha's lack of customer service I found thru my questions as I believe $35 monthly is too much to pay monthly in case we need a documents occasionally BUT by paying the year membership about $108 which equals a $9.00 monthly payment is GREAT for just having this awesome tool for which a lawyer will easy charge you more than $150 depending at least in MA where I live.So for $9 a month you can live free of worries when needing a document legally accepted in all states of US(base on what they say so far, haven't got any problem and my lease was acepted)IT IS WORTH THE MONEY PLUS IF NEED 3 DOCUMENTS PER YEAR FOR YOU OR ANY RELATIVE OR FRIEND IT WILL SAVE YOU A FEW GOOD HUNDREDS AND THATS WITHOUT COUNTING YOU CAN CHARGE FOR MAKING THE FAVOR TO ANOTHER PERSON PROBABLY AND OF NOT YOU ARE ALREADY WINNING AND NOT LOOSING ANYTHING
Products used:
Legal documents
Hello Erika,
We are sorry that you were less impressed with one of our representatives. We will look into that and see what we can do to help her improve her Customer Service skills. Thank you for your feedback and for using LawDepot as a resource for your legal document needs.
Regards,
Divine
Customer Support
A little unsure if this is good enough. Also my fault that I Was trying to use discover card and realized you did not except discover
Hello Daniel,
Thank you for the feedback. Unfortunately, we do not accept Discover cards. You will find the accepted mode of payment on the order page itself. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday from 8 am -7 pm ET.
Regards,
Divine
Customer Support
Finding LawDepot has made me confident to enter into agreements with other people and businesses without having to constantly engage with lawyers. Thanks Law Depot, for allowing small businesses access to the law at an affordable price.
Cody was great--was helpful in walking me through each step to upgrade my purchase and see that I was only charged once for a glitch that occurred.
Hello Christina,
We appreciate the Feedback, and we will pass that on to Cody. Thank you for using LawDepot.
Regards,
Cally
Customer Support
Law Depot is the best. Been great for me for years.
Hello Anthony,
That is such a pleasure to hear. We appreciate the review and thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
Its been very easy, although i need to edit my original, but it gave me that option. Thanks
Hello Russell,
Thank you for the 5-star rating. We appreciate you visiting our site. If you need assistance, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am -7 pm ET.
Regards,
Divine
Customer Support
I LOVE LawDepot for all of my business and personal document needs. Thank you!
Hello Yvette,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
LawDepot is amazing, its simple and professional. I have used LawDepot all resumes my kids or husband need as well.
Hello Theresa,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
Check out options are super confusing, especially if you want a bundle. People are also SO sick of paying subscription fees- the monthly subscription options are dumb and should be removed as they complicate everything. It's intimidating enough as is without adding that.
Hello Eugene,
I am sorry if you are confused with the selections. There are definitions of the services we offer in each selection. If you need assistance understanding each service we offer, please contact Customer Support at 1-855-231-8424 Monday to Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support
It was easy to read, and I was impressed that one can "skip" and come back to that question later. That gives time to think more clearly about these matters. The price is very affordable and attractive as well. Thank you.
Hello Daniel,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Excellent Website, easy to navigate and work in. Clear, concise instructions. Glad we chose Law Depot.
Hello Jenn,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
I'm grateful that you have made it easy to create legal forms. Thank you.
Hello Melissa,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
Hello Amber,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Hello Donna,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Hello Wayne,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Hello Alice,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
I like your services so far, but wish you were to inform customers payment is required before taking the time making a resume and it not being useful until payment. I paid for rental agreement documents for a year and thought that covered all your services. I won't suggest this site to friends and family.
Hello Michael,
Looking at your chosen service, you picked the Basic License, which gives you access to create, edit, print and download only one type of document for a certain time. We have two other subscriptions that allow you full access to all documents we have online. You can select either the Free Trial for one week. If you cancel it within seven days, no charge will be billed to you. If you go beyond 7 days, it automatically renews to a monthly subscription for $35.00. We also offer the Yearly subscription, which renews every year and gives you full access to all documents we offer online for $107.88. We are sorry if our site does not meet your expectations. However, all details of our services were explained to you before you selected the service. A confirmation email of the chosen service was also sent to you after you signed up. All this information was provided so you would make an informed purchase decision. The user is responsible for the service selection and the usage of our services.
We appreciate your feedback and thank you for using our site.
Regards,
Divine
Customer Support
Hello Louis,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Hello Judy,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Hello Billy,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Hello Rebecca,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Hello Virginia,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
The process was quick and easy.
Thank You
Hello Clarence,
We appreciate the feedback. Thank you for using our site.
Regards,
Divine
Customer Support
Gain trust and grow your business with customer reviews.
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
Originally founded in 2001 by Ken Sawyer, LawDepot's team of lawyers have developed an extensive library of quality legal forms and resources.
Hello Victoria,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support