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LiveCareer has a rating of 4.24 stars from 8,728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter, and great experience. LiveCareer ranks 3rd among Career Advice sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I had the pleasure of chatting with Maria as she assisted me in cancelling my subscription. She was quite persistent in offering an extended premium service for $4.95 as a safe guard incase my current career plans fell through. I unfortunately declined, but she was very pleasant and courteous the entire time. I will definitely revisit LiveCareer because of her customer service!
You trick us into paying for a coversheet we cant even find afterward. $#*! you and $#*! this company.
I had the pleasure of chatting with Maria as she assisted me in cancelling my subscription. She was quite persistent in offering an extended premium service for $4.95 as a safe guard incase my current career plans fell through. I unfortunately declined, but she was very pleasant and courteous the entire time. I will definitely revisit LiveCareer because of her customer service!
I really like this platform for making resumes. Not only do they have a lot of great and sleek looking resume templates, they also give you wording recommendations, suggestions on job experience and helpful phrases to word your resume more professionally. That really helped me get my resume completed faster and with more accuracy. Would highly recommend.
Thank you for sharing your feedback and rating us five stars!
AMAZING! Live Career, literally walks you through each step in building out your cover letter. Once the specific fields, such as company name and title that you're interviewing for are filled out - the end result is Pultizer level written up cover letter that will surely help getting you noticed by hiring managers.
Thank you for this amazing feedback! We're so grateful for rating us five stars and that you're satisfied with our service.
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
This was supposed to be free. How do I know you wont over charge my cc
To clarify, we are in fact free, George.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
When I needed to contact support about my account, Carla was incredibly helpful and kind. She helped me resolve my issue with professionalism and genuine kindness. She was great and I would highly recommend using this site, they also have the best resume builder, which is truly amazing because the formatting is so flexible and adaptive.
Hi, Rich
Thank you for sharing your experience with Carla, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
Excellent resume builder that designed a layout that generated numerous opportunities for employment! Highly recommend and the customer service is also outstanding!
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
The site was easy to use, templates are lovely. I an taking a star off because I felt a little put off about not knowing the cost until the end. It felt a bit like "exit through the gift shop"... Oh, you enjoyed your product, great! In order to truly use it, pay up. That said, $2.95 is a reasonable charge. I don't plan to continue my payments beyond 14 days.
Thank you, Kimberly, for sharing your feedback and for giving us a great rating.
I wanted to confirm registering and my access. The customer service person was very attentive and helpful me with concerns,
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Lost the information I had typed when filling it out. Let people save the resume content easier!
Hello,
We're sorry you experience this kind of issue. We always want our customers to have the best experience and feel happy with our builder. For immediate assistance regarding your account, please contact our customer service team, so we can assist you in the best possible way. https://www.livecareer.com/contact-us
Super easy to build resume, but wish you would let consumers know they have to pay upfront before allowing them to create their dream resume. LOL good strategy though.
Thank you for rating us and for your feedback, Angelica! We're always happy to hear it.
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
This would've been a great resume website however they $#*!ing trick you into making it seem like its free then once you completed your resume it says that you need to pay for it. Had I known from the beginning I would've never used this site. This could've been a good website if it just told you at the beginning you have to pay for it but show the advantage compared to other websites.
Our website offers a basic access account completely free which allows you to download a plain text version, Grant.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
You promised to send a resume that I spent hours preparing to my email box but I have not received it up until now.
Hello, Ken.
Thank you for sharing your experience, and apologies for the inconvenience.
If you need immediate assistance, please reach us at: https://www.livecareer.com/contact-us.
We'll be happy to assist you.
I finished preparing a resume and i did not receive it even after I was told to go to me email box.
I contacted LiveCareer to cancel prior to the free trial expiring. The customer service rep, Silvia, was very kind, patient and answered my questions. When she mentioned the fact that a family member could get use from the services, I immediately thought of my son, who is in the midst of changing careers and my decision had a turnaround. You were a great help Silvia!
Thank you, Darcel, for sharing your experience with, Silvia. We always strive to provide the best customer service experience with a one-stop approach to any situation and your feedback helps make our service even better.
This is THE best way to do a resume! It's easy, fast and makes me an even better career candidate! Thank you so much!
Thank you for rating us. We're always happy to help!
Should let people know it isn't free before they spend all this time writing it
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, John.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
I think that you should make a disclaimer at the beginning that says that "free to build, but must pay to download" incase someone is already certain that they aren't going to buy it before putting in all the effort.
Thank you for sharing your feedback and for giving us a great rating.
Thank you for sharing your feedback and rating us five stars!
This is my first time using LiveCareer program. I really like the format and the step-by-step instructions in writing my personalized cover letter. It is a great resource in my job search process. LiveCareer saves me time, increases my confidence, and helps me share my professional strengths, skills, and experiences to potential employers.
So amazing to hear this! Glad you're very satisfied with our services and thank you for trusting us!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Fast and easy to use. Very helpful in a time crunch
Thank you for sharing your feedback and rating us five stars!
It's great but lots of the supplied billet points for stuff keeps making my resume end up at almost two pages, so maybe some more succinct bullet points would be preferable
It’s easy to use and affordable
Thank you so much for rating us and for sharing your feedback; if you need help with your resume, please contact us at: https://www.livecareer.com/contact-us
Nieuczciwe podejście do klienta! Reklamowana jako darmowa aplikacja, okazuje się płatną, po 14 dniach za 14,99zl, koszt wrasta do 99zl za miesiąc! Nierzetelna informacja konsumencka. Niezwłocznie proszę zwrot niesłusznie pobranych pieniędzy z mojej karty kredytowej. W przeciwnym razie zgłaszam sprawę o wyłudzenie!
Cześć,
Przepraszamy za wszelkie zamieszanie i niedogodności. Warto zauważyć, że nasze usługi oferują darmowy dostęp do pobrania wersji tekstu prostego. Jednak pewne funkcje premium wymagają subskrypcji. Chcielibyśmy skorzystać z tej okazji, aby wyjaśnić wszelkie wątpliwości.
Nie oferujemy opcji jednorazowej płatności. Nasza 14-dniowa wersja próbna automatycznie odnawia się na dostęp miesięczny, dopóki nie zdecydujesz, że spełnia Twoje oczekiwania i nie zdecydujesz się anulować subskrypcji. Aby uniknąć jakichkolwiek nieporozumień, ta informacja jest udostępniana przed, w trakcie i po zakupie subskrypcji. Udostępniamy również tę informację w mailu powitalnym wysłanym podczas zakupu.
Chcielibyśmy pomóc Ci w zgłoszeniu zwrotu. Proszę sprawdzić wiadomość od nas, w której poprosimy o informacje dotyczące Twojego konta. Jesteśmy zdecydowanie zaangażowani w zmianę Twojego zdania o nas i zapewnienie, że otrzymasz doskonałą obsługę klienta, na którą z dumą liczymy.
Dziękujemy za poświęcony czas!
Informative, pleasant, respectful. The representative was friendly and professional, and answered all of my questions efficiently.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!
I loved their resume templates and their offers! Very friendly staff! They also provide career support.
Thank you for the glowing review and your valuable feedback! We're so happy that you meet your expectations with our builder!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
This is an awesome site to use if you are job hunting. Makes things so much easier!
Amazing! We're so grateful for rating us five stars and that you're satisfied with our service!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Instagram: https://www.instagram.com/livecareer/
Pinterest: https://www.pinterest.com/livecareer/
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Let’s get you hired!
We’re all about giving you the tools you need to land the job you want. Our team includes career development experts, certified resume writers, recruitment specialists, and a wide range of passionate professionals, all laser-focused on helping you get hired.
Over the past 14 years, LiveCareer has helped more than 10 million job seekers, build stronger resumes, discover their career paths, interview with confidence, and boost their chances of finding the right job faster.
With our world-class resume and cover letter builders, professional writing services, interview tips, millions of job listings, and a convenient mobile app, LiveCareer is here for your job search and career management every step of the way.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.