PandaHall

I have ordered from Panda Hall on numerous occasions and their products have always been of good quality. I've never had a single problem with any of the items I've ordered. Shipping takes about 7-10 days to the USA. They are well worth the wait.

This is my favorite site on the internet. Their selection is so vast and interesting from all aroiund the world. If I have a question about my order customer service responds promptly and in a friendly way. I can highly recommend this site for anyone desiring beautiful items presented in a fun way whether already made or used for your own projects.

I bought few things from Pandahall and I have nothing to complain. They were exactly like in the picture, some even better. The delivery was in time. The package was well packed, nothing damaged. Great prices, I think Pandahall has the cheapest prices compared with other shops, but the delivery it's a bit pricy. I even got e very nice free gift I was at the beginning skeptical about ordering, but I'm glad I did it. They are trustworthy and you will get your order

I like to buy my gemstone beads from Pandahall. They are honest about which stones are natural, dyed or heat treated. This is very important to me. They are also very clear about the metal content of their chains and findings. Customer service is very responsive and helpful

For the most part, I like Panda Hall. However, I have rarely found chain that I have ordered to be in stock. The day the order is due to ship, I get an email asking that I choose a replacement, which delays the order by a week. When it comes to their chain inventory, it is a bait and switch deal.

I have been buying from Pandahall for many years. I've never had a problem. Very high quality product and very fast shipping.

Your website is shut down way to much? Why? What is the problem I'm afraid to order? Tell me what is going on

I have shopped from Pandahall for several years and am always very satisfied with my purchases. And they have an excellent customer service that is always very helpful.

I love that you have a description on each item and is a very realistic one. You now what you buy, what quality, dimensions and all you need to know all you need to do is to read all informations. The shiping is very good.They comunicate well ask you to confirm the address and all isues.
Another point that I love is the huge amount of goods where you can choose from.
Most complete shop in jewellery making area.

We have only positive experience with Pandahall. Quality of their products is always the best. They have very fast delivery to Europe, sometimes we are surprised when we receive our order after 5 days or even less. Pandahall has a nice and helpful customer service, they reply to every message. We highly recommend shopping on their website.

I have been ordering from this site for some time now and I can say the products match the descriptions and images found on the website so you are never disappointed. If there is an issue the customer service responds quickly and work well to solve it. Shipping is quick and the items are always securely packaged. They also have sales, coupons and point systems so you can find various ways to get discounts.

I find the shipping very slow, but then again I place huge orders. I've been buying my supplies from them for a long time now, and the prices of many of their items are very low which is great but you really get what you pay for. I buy very inexpensive things from them and they often break. Other than that, I really like the website because of the huge variety and inexpensive items. If you need items and are in a rush, order a month in advance to make sure you get your supplies on time. And keep in mind that the cost of the item really reflects on it's overall quality.

I am so impressed with the huge selection at Panda Hall. Great prices, especially the sales! And always ahead of the trends. Customer Service is also very good. And even with the Pandemic the last order I placed was Dec 22 and I received it in 5 days! My US suppliers aren't that fast! I recommend Panda Hall... just looking thru the website always gives me new ideas too!

A platform with a huge amount and variety of creative materials. You can find everything, in various options of shapes, sizes, colors. The staff is very kind, they answer questions quickly, the products are beautiful and of quality. International shipping, well packed package.
Highly recommended!

This site has the best quality platinum plated charms at great prices. I use to hand make key rings and bookmarks. Shipping is a little pricey but I purchase in bulk so it evens off for me.

In 2 months i have put over 30 orders, most a considerable buy up! Keep finding things really interesting. Great service and keeping me well informed. The shipping is a breeze to follow, Kind and hassle free trades. Would recommend to all! Many Thanks! The site is easy to navigate.

I stumbled across PandaHall.com by accident, and I'm glad I did! The range is incredible and the more you buy the more economical the shipping is which is fantastic! My orders arrive promptly with Express Shipping. High accuracy with the order and top quality items. Communication is very prompt. I will continue to shop here over and over! I can always rely on them which makes my bead business and jewellery design business grow and grow! Thanks PandaHall :) Tick Tick Tick of approval from me!

I sell handmade goods on both Etsy and Amazon. I use their beads and charms to make ceiling fan/light pull chains, Christmas ornaments and rear view mirror hanging ornaments. I just started making items with resin and have purchased dozens of their silicone molds. I have been purchasing from PandaHall for over 7 years. I have never been disappointed in the quality of their product. Their customer service is excellent as they always respond quickly to any of my questions or requests. I highly recommend this Company.

I'm used to mangano calcite beads being uv reactive. These were not. In photo, mangano calcite beads at left were mine from another vendor. The ones on the right are the ones from PanadaHall, and only glow as white would under black light. They should be dark coral.
I contacted customer service and shared my concerns. They basically gave me the runaround, asking for proof, which I provided, and then asked again. They just insisted that they are pink mangano calcite beads. It IS possible that they are calcite, but of such low quality that they don't glow. Either way, they weren't a good product, they didn't refund my money and didn't care.

I am updating my previous review of a couple of years back. Customer service seem a bit easier to deal with now regarding faulty products and I feel that they do handle complaints in a more professional manner than before. But processing/packing times are STILL usually much longer than they claim on the website (or in their replies here). I also notice when I compare prices to last years orders that prices have increased drastically for a lot of items (some as much as 40-60% more expensive in just a year). So even when they offer a 'Sale' or 'Free shipping' you are still paying a lot more in total than you would have a year or so ago.
For that reason it is important to demand quality and complain if products are not perfect. Some of the factories they use produce very good quality products, while some factories allow broken or poor quality products leave the factory and be shipped to customers. I have received facetted glass beads where half the beads on each strand were broken or chipped. I paid $16 for 5 strands (+shipping +import taxes). So not in any way 'cheap'. Panda Hall claim they were damaged in transit, but if that is true then the broken/chipped pieces would be in the bag with the beads. Quite simply some factories are knowingly threading faulty beads on the strands and selling them. So quality control needs to be improved greatly - and random checks are needed on what certain factories are producing. Perhaps now that prices have gone up so much they can use these profits for this purpose.

I must find 50 words to say I'm a PandaHall really happy consumer. Everything was perfect for each order: the large choice for each kind of products on the site, the large choice for transport and shipping delays, the choice for payment methods (my favorite is PayPal).
The good information at the good time before the order confirmation is perfect too: I can easily compare my basket with or without some products. I just uncheck some of them on the list to have the total price, with shipping coast (automatically calculated). The unchecked products can be rechecked as you want.
The received package is always perfect.
The consumer service is really good.
Products quality is always a good surprise.
Five stars for everything.

Excellent quality and service, highly recommend. Products arive on time and packaged perfectly. Have been buying from them for over a year. Thank You!

Pandahall have a great range of bead and craft items in all kinds of media. I can usually find everything i want. I am a repeat customer and i am now getting quicker shipping.