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RecordGone has a rating of 4.87 stars from 1,283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm, and timely manner. RecordGone ranks 7th among Legal Services sites.
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I was very skeptical at first even thinking that something I did 30 years ago when I was young and dumb and paid for it ever since. Not only were they professional but kept me informed of the process and in a short period of time my case was expunged. I got my life back and no longer have this over my head. Thank you to the team at The Law Firm of Higbee & Associates.
Stephanie was very informative. She patiently listened to my situation and assessed it accordingly. She gave me the options to pay for the service. She was upfront on the length of time it may take from minimum to maximum to finalize the expungement or sealing whichever is necessary. When asked how this company compared to others who claim the same outcome, she very confidently explained that they been in business over 17 years with positive results and are very proud. Feel free to research the company online as they appear to be very reputable especially with the BBB. I chose them to handle my business.
I was very skeptical at first even thinking that something I did 30 years ago when I was young and dumb and paid for it ever since. Not only were they professional but kept me informed of the process and in a short period of time my case was expunged. I got my life back and no longer have this over my head. Thank you to the team at The Law Firm of Higbee & Associates.
My team was able to move super fast and when I had questions they rapidly responded and best of all made it super easy for me. Highly recommend
I was looking for someone who I can trust
I wasn't really sure what to expect when I became a client, however I was completely put at ease with the professional service I received. Top Notch is what I would describe it. I was kept informed of the status of my case and I'm 100% satisfied with the way it was handled. I highly recommend their team to anyone looking for great service.
My experience with Higbee & Associates was professional throughout the process. All of my questions were answered in a timely manner via email or phone calls. The staff is friendly and patient and I appreciate their help. I would recommend Higbee & Associates for your services.
Working with the attorneys & staff at RecordGone has been a good experience each time I've contacted them. They are informative & get things done.
I originally chose RecordGone because they were recommended online. I went back because I had a good experience the first time.
Every time I contact the law firm, I have always been contacted right away. Everything has been done properly and efficiently and I am totally happy with the service. If I has to rate you guys with a 1 to 10, it would be a 15. I am really happy that I hired your law firm and appreciate everything you have done for me and for your prompt service and kindness.
Jose was very knowledgeable and his confidence made me trust in this law firm, I give Jose a 5 start rating
The people where very very nice and helpful tand did a very good job I was pleased
I called into RecordGone after completing a Google search and finding this service. When I called I spoke with Stephanie and she was able to explain the process and the next steps that would occur after our phone call and use of their law firm. Stephanie gave me confidence in the process and the law firm that would represent me during the process.
Stephanie was able to clearly explain the process, including the first steps I would incur after our phone call. She was able to build my confidence in the law firms ability to get the results I was seeking. Kudos to you, Stephanie!
Google search results
Outstanding! On the phone it was much easier than using the chat function to set everything up, but overall I am very happy with everything.
Quick, easy, straight to the point. Stephanie explained the online portal well and I liked that.
Stephanie was able to answer all of my questions and the process is very easy so far.
After trying for years to get my record sealed I thought it was impossible that I would EVER get it done. I've submitted documents to Cabrini Green legal team free assistance in Chicago. I was lead into a dead wall with a bunch of paper describing why they couldn't seal my record.
I'm excited to say that re it's gone did the impossible and helped me rectify my situation. Now I could apply to jobs without stressing about my background and apply to do other things that my background wouldn't allow me to do. Thank you RECORD GONE for all you've done at a fair and reasonable price. I will refer anyone who having issues with expunging or sealing their background to Record Gone!
Thank you and you're changed my life!
Jose was great answered all my questions and concerns and took the time to explain the process. I give him a 5 star rating.
Jose answered all the questions I had was friendly and clear about the process. His customer services skills are great!
Stephanie was very pleasant and informative. The online system looks very streamlined. Excited to start.
Very please with everyone and the whole process. It was very successful for me! Couldn't be more pleased.
Stephanie was very informative.
She patiently listened to my situation and assessed it accordingly.
She gave me the options to pay for the service. She was upfront on the length of time it may take from minimum to maximum to finalize the expungement or sealing whichever is necessary.
When asked how this company compared to others who claim the same outcome, she very confidently explained that they been in business over 17 years with positive results and are very proud. Feel free to research the company online as they appear to be very reputable especially with the BBB.
I chose them to handle my business.
Very informative to make my decision to choose them
Because of Stephanie and her warm demeanor and confidence as well as the assurance she gave me regarding the handling of my situation of expungement and or sealing.
* RecordGone attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
It was very, very easy to start the process. Stephanie was very friendly and knowledgeable. When I initially called and bombarded her with questions, she didn't get frustrated and was very polite and able to answer them.
The process was easy and Stephanie was very helpful and answered all of my questions. I appreciate you, Ms. Stephanie, and ask for a raise! Thank you.
It was very easy - easier than what I thought it would be! I wish I would have done this sooner.
This process has been very easy and Stephanie was very straightforward. I've been very satisfied.
They call you back in a timely manner. Allways courteous and caring
It was really good whenever I had questions they got back to me right away, I recommend there service
Gain trust and grow your business with customer reviews.
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
