• Swagbucks

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Swagbucks

Overview

Swagbucks has a rating of 4.42 stars from 9,052 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swagbucks most frequently mention gift cards, extra money, and great way. Swagbucks ranks 1st among Free Stuff sites.

  • Service
    345
  • Value
    345
  • Shipping
    230
  • Returns
    187
  • Quality
    314

This company does not typically respond to reviews

Positive reviews (last 12 months): 4%
Positive
1
Neutral
0
Negative
24
318
See all photos

What reviewers want you to know

Positive highlights

  • There are many choices in gift cards and there are various lengths of surveys to choose from.
  • It's a great site has always gave me my gift cards when I redeem my swag bucks for gift cards.
  • 2022 Customer Choice Winner

Critical highlights

  • Now suddenly they have banned me from doing their Gold Surveys.
  • Their customer support is nothing but easy automatic messages.
How would you rate Swagbucks?
Top Positive Review

“Appreciated for dedication and commitment over the years”

Joseph A.
8/30/23

Appreciated for dedication and commitment over the years. Swagbucks has been there for me, the best online earning sites I've ever seen. With different ways to earn Swagbucks and later convert them to actual cash ranging from answering surveys, playing games, shopping etc. Swagbucks is the best, I've personally had fun using this website and I can encourage others to make use of it too. And you can redeem rewards via PayPal, gift cards, coupons and other convenient means.

Top Critical Review

“Cannot Login”

Kent W.
11/8/23

I recently tried to sign up to Swagbucks, but encountered a technical error that prevented me from logging in. This was extremely frustrating, as I had been looking forward to using the platform and the rewards it offers. I tried multiple times to get the login page to work, but to no avail. As such, I wouldn't recommend Swagbucks to anyone who wants an easy online experience.

Reviews (9,052)

Rating

Timeframe

Other

Reviews that mention popular keywords

gift cards (3312) swag bucks (301) customer service (231) fun way (193) spending money (151) gold surveys (34) customer support (34)
Thumbnail of user kentw137
5 reviews
1 helpful vote
November 8th, 2023

I recently tried to sign up to Swagbucks, but encountered a technical error that prevented me from logging in. This was extremely frustrating, as I had been looking forward to using the platform and the rewards it offers. I tried multiple times to get the login page to work, but to no avail. As such, I wouldn't recommend Swagbucks to anyone who wants an easy online experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cynthiam2470
6 reviews
1 helpful vote
January 9th, 2024

They are slow and completely unresponsive. I am still looking for 7,500 Swagbucks that should have been rewarded in December. I even went to MonopolyGo Customer Support to provide a date of when I reached the level to receive said points. Attached it to my ticket and have heard nothing. It's funny how they go ghost when they need to payout the large amount of Swagbucks.

Thumbnail of user robertp1749
1 review
1 helpful vote
July 3rd, 2020

Sometimes the sites for SB don't credit to swagbucks. I've played many and done tons of surveys without being credited. I love swagbucks I always have but I've had issues lately. I do recommend you to others as well. Thank you for listening.
*******@gmail.com

Thumbnail of user dianah341
1 review
1 helpful vote
January 3rd, 2020

It is very difficult to contact customer service and the time it takes for answers is very long. Most of the time I never get any results at all.

Thumbnail of user hillarys47
1 review
0 helpful votes
December 21st, 2020

I like this site very much.it is of great use, i hope it lasts forever
I particulary liked the way it work and the way to improve the products, as i see a remarkable improvement on the ground!
I hope it lasts forever!

Thumbnail of user beverleyc37
1 review
6 helpful votes
December 6th, 2020

Swagbucks is fun to do but lately it's become a long time consuming project. Understand things change. It use to be easier to get swagbucks and easy to get to your own personal goal in one day. Now it's still possible to get to your goal for the day but you will be on swagbucks working at it for a long, long time. You really work hard for the points.
Just saying.

Thumbnail of user barbaraq88
3 reviews
2 helpful votes
April 19th, 2020

Filling out surveys is hit & miss! I'm too old & do not work! I barely get SB for doing surveys? Why?! My opinion is needed!

Thumbnail of user loann22
2 reviews
0 helpful votes
January 18th, 2024

I stopped using Swagbucks when they stopped tracking my play like many other people and they stopped giving me credit when I contacted help desk. I thought I would give it another chance, but this time I didn't receive a credit in the middle of 2 others so surely they couldn't deny that I had earned the credit when I earned it for reaching a lower level and a higher level so the in between should be automatic. Nope. They still said there was no proof that I had earned the credit.

Service
Value
Quality
Thumbnail of user nhont
5 reviews
12 helpful votes
June 12th, 2020

I am a recent user of Swagbucks started a month ago, and have earned $35 worth of points, without access to a phone too.The surveys are either hit or miss, though the ones from Remesh have amazing payout.The discover offers have lots of money makers and ones for free trials and apps. The offerwalls are pretty high paying on Swagbucks especially Revenue Universe. Will definitely continue using.The gift cards I redeemed are in the photo.

Thumbnail of user brandonh253
1 review
1 helpful vote
March 16th, 2020

Its not a bad way to. Get a little extra online cash here and there. Sometimes it takes persistence to get surveys to go through but its worth it.

Thumbnail of user nickn680
1 review
3 helpful votes
October 30th, 2023

I am a long time member of over 2 years and have used thier site everyday during that time so im very disappointed that when I provided proof of survey completion they did not take the time to look into it they just gave me a boiler plate answer and said if the survey companies don't want to pay too bad instead of recognizing thier was a mistake and fixing it. For whatever reason thier were issues over the weekend with survey payouts even though you completed the survey in full so I took screenshots as proof amd provided them so they could look into it and instead I got 4 copy and pasted email messages saying that if survey companies refuse to pay then too bad even though in the past they woukd investigate and give you the payout that was not rewarded. Terrible customer service and support in my opinion.

Thumbnail of user joanr220
1 review
0 helpful votes
March 19th, 2020

It's a great app, so easy to earn and redeem prizes, helped quite amazingly for some purchases in the house

Thumbnail of user chrisb1335
1 review
4 helpful votes
January 17th, 2020

Used to get search wins multiple times a day now its once a month. Only way to get swag bucks anymore is surveys and shopping-if everything credits properly. If it doesn't credit you have to try to get a hold of customer service which is almost impossible

Thumbnail of user josepha1949
4 reviews
1 helpful vote
August 30th, 2023

Appreciated for dedication and commitment over the years. Swagbucks has been there for me, the best online earning sites I've ever seen. With different ways to earn Swagbucks and later convert them to actual cash ranging from answering surveys, playing games, shopping etc. Swagbucks is the best, I've personally had fun using this website and I can encourage others to make use of it too. And you can redeem rewards via PayPal, gift cards, coupons and other convenient means.

Products used:
Surveys and shopping

Service
Value
Shipping
Returns
Quality
Thumbnail of user scotta1257
2 reviews
2 helpful votes
October 25th, 2023

I have done 3 to 4 activities so far.
Used their shop to get items from Chewvy and Amazon. Did Chime offer.
None of the activities have tracked correctly.
And when you go to create a ticket, it lets you fill all the details such as order number, etc but never lets you submit because submit button does not respond.

I have never seen a scam site auch as this which preys on your personal details by baiting you to use it for shopping and creating bank accounts, but never actually crediting what it promised and yet be famous and continue to make people vulentarily give info by reading manufactured reviews. Stay away from this scam.

Tip for consumers:
Scam site. Never completes tracking.

Products used:
Their offers

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurieb332
1 review
13 helpful votes
April 29th, 2020

All to often, I reach the end of a survey and get kicked out. Sometimes, too frequently, I finish survey and am told there is some type of malfunction and of course I don't get rewarded. This is very, very frustrating! I have tried to complain about surveys finished and not rewarded and have not had anyone respond.

Thumbnail of user dominicm122
1 review
0 helpful votes
April 16th, 2021

I use swagbucks to get free gifts, it is interesting website that make me funny.
It is very important and helpful website, i advice you to visit and use it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelaw660
1 review
0 helpful votes
September 29th, 2020

I can depend on Swagbucks! They really do pay. And you cannot beat that!

Thumbnail of user maisieg2
2 reviews
28 helpful votes
August 31st, 2020

There are way better survey websites that can get you cash faster. It takes a lot of effort just to get a few points on SwagBucks but on other survey sites I use you can literally get 100 points from one survey, (you need 400 points to redeem $10) which is really good! But SwagBucks is too overrated and takes too much effort.

Thumbnail of user sarahr547
1 review
1 helpful vote
May 10th, 2020

Gives me something to do when im bored i wish itwas more multiple choice i think if you cant do the survey you should get half the points

Thumbnail of user shwetar4
1 review
2 helpful votes
April 10th, 2020

I like Swagbucks. But sometimes there are issues with loading survey or if I am doing any survey it automatically stop working in the middle or towards the end. That result I. Wastage of all my efforts.
But it's a good way to earn extra bucks.

Thumbnail of user randyw366
1 review
0 helpful votes
April 15th, 2021

A wonderful experience and valuable thank you. I hope you will stay in this site and do not really be really wonderful

Tip for consumers:
I advise you and his hardness and be honest

Products used:
Electrical and electrical appliances

Service
Value
Shipping
Returns
Quality
Thumbnail of user annv68
1 review
1 helpful vote
December 4th, 2019

Your categories make your site one of the hardest to submit a request for help! A simple request for help can't be generalized in your categories! Was surprised reward came thru though for Amazon! Wanted PayPal. But some of the postings discouraged me because of what subscribers had posted about PayPal payouts PLUS who could figure out how to verify PayPal account... lets see how good your support is to reach & help me with that!

Thumbnail of user brandip38
1 review
0 helpful votes
December 14th, 2019

Need to give better amount of points for surveys and at least 10 for attempting them. It is hard to get anything because the amount to redeem a gift card is outrageous.

Thumbnail of user heatherr258
1 review
0 helpful votes
December 10th, 2019

I use a couple old phones to run Swagbucks videos on the mobile apps all day to earn a little extra cash.

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Company Representative

Thumbnail of user kristiel11
Swagbucks S.
Typically does not respond to reviews

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