Target

I tried to make a PayPal payment but received errors. I called PayPal and they said there was no issue with my account, I understood. I paid for an order using PayPal earlier today and for other orders lately and there were no PayPal payment issues.

I then called Target and spoke to a woman who thought it was a PayPal account issue. She couldn't understand that the problem was with their OWN website. I asked to speak to a manager or supervisor and then I was disconnected. I called again and asked to speak to a manager or supervisor but was told basically she couldn't transfer me and or there was no one to transfer me to. She also could not understand that the errors were because of their OWN website after telling her multiple times that there was no problem ordering an item earlier today and also at other times too lately, I believe I may have said using PayPal. Finally, I disconnected the call.

I've been buying from Target and using their curbside pickup for years but their employees are getting worse and worse. I picked up an order today in Lee's Summit and the guy that brought me the order was a teenager that was rather rude. In the past the employees were very nice saying have a nice day after bringing the order but now they just toss the bags in and walk off. This is a problem in most stores across the US it's not just this one store or company.

I cancelled my Red Card and asked them to remove all of my personal data from their computers. It took awhile, but the agent finally spoke with someone and was able to comply. There stand on homosexuality is blatant and immoral--even having kid's clothes and the kid's section in rainbow colors is disgusting.

Would give zero if I could. Target.com reguarly ships product with ZERO packing materials. I have complained multiple times. They also use cheap shipping service (surepost). Over half shipments arrive damaged. Because of no packing materials, the collectibles inside were damaged. Yet they will not process a return for a damaged item that THEY shipped using THEIR shipper of choice and THEY decided to put no packing materials in the box. Their customer service states they have to esculate to a specialist that will call me in 5-7 days. I have a video and photos! What is there to esculate? What happened to customer service? Worst service of all the retailers. Never buy collectibles here.

Customer Service Department

Target Corporation

Dear Target Customer Service,

I am writing to express my profound disappointment and
Frustration with the abysmal customer service I encountered at your store
Located at 1275 Caroline St NE, Atlanta, GA *******, on [02/14/2024]. My recent
Experience was nothing short of appalling and has left me questioning whether
Target truly values its customers.

The incident occurred when I attempted to return an item that
Failed to meet my expectations or function as advertised. Instead of receiving
The assistance and understanding I rightfully expected, I was met with rudeness
And disrespect from an employee who conspicuously lacked a name tag. This
Individual's discourteous behavior and dismissive attitude were deeply
Unsettling and completely unacceptable.

To exacerbate matters, when I attempted to escalate my concerns
To a manager or someone in a position of authority, I was informed that they
Were all on vacation. This feeble excuse for the absence of managerial
Oversight only served to compound my frustration and reinforce the perception
Of Target's indifference towards customer satisfaction.

Moreover, my attempts to address the issue with Human Resources
Were met with refusal, leaving me feeling ignored and marginalized. I cannot
Help but wonder if my treatment was influenced by discriminatory attitudes, as
I am of Middle Eastern descent and visibly Muslim. Such blatant disregard for
Customer concerns and refusal to engage in meaningful dialogue is inexcusable.

When I attempted to seek resolution by contacting your
Headquarters, I was met with further disappointment. The response I
Received—that an investigation would be conducted but no information would be
Shared with me—reflects a dismissive attitude towards customer feedback and
Fails to provide any reassurance of meaningful action being taken.

In light of this egregious treatment, I can no longer in good
Conscience continue to support Target as a customer. I will be taking my
Business elsewhere and will actively discourage friends, family, and
Acquaintances from patronizing your stores. I wholeheartedly recommend that
Others do the same.

I urge you to take immediate and decisive action to address the
Systemic issues plaguing your customer service department and to implement
Measures to ensure that such incidents do not recur in the future. Customers
Deserve to be treated with respect, dignity, and fairness, regardless of their
Background or appearance. Anything less is a betrayal of trust and a disservice
To your loyal patrons.

In closing, I implore you to reevaluate your approach to
Customer service and take proactive steps to restore confidence in your brand.
Until such time, I will be taking my business to companies that prioritize
Customer satisfaction and respect their clientele, such as Kroger, Walmart,
Costco, Publix, Whole Foods, Best Buy, and others.

Taking money without me making a purchase, then confronted lead with the star settlement Target lawsuit and claims that they know nothing about it. Then refuses to refund the money stolen from me. Not once, BUT TWICE. Btw star settlement Target is a lawsuit right now, please Google it. It's plain as day and it's happening again in Missouri. Photos for reference.
https://www.targetdebitcardsettlement.com/

I just recently purchased my 2nd tube of lume cream deodorant and noticed that the tube is smaller that my initial purchased. The price is still the same but the size went from 3.0 to 2.2 net wt. Shame on you.

In my opinion, way better than Amazon. Got my moneys worth any time I bought something here. Good prices and range of goods, quality is also pretty great. Would recommend

Was directed to target to purchase. They are not transparent. They said in stock and when I went to click on by now it would not allow me. It said check back on November 10. Stayed up till midnight to check back. Set in stock again when I went to click on by now, it would not allow me once again. The next day it says out of stock. Tried to call customer service. The call went overseas to another country, and the person knew nothing of what I was talking about. I am so sad and discouraged. I would never recommend shopping at target to anyone!

In recently bought a cookie product that said it had icing in it. I opened it up and it had no icing. I was furious and I would never recommend target to anyone.

Be prepared to do the job yourself, as with Dollar General and Walmart. I must insist on compensation and benefits.

My home oven broke so I ordered a countertop oven for pickup. So many issues but the worst was how rude customer service was. Not only did they not help he also cut me off and ended the chat abruptly. I took screenshots of the end of the chat too. That's target for a wonderful holiday.

During a power outage, I looked for a USB fan with my phone, which I HATE when I have PC with 4 monitors, but the power was out. I also have plenty of power 'bricks' for recharging my phone and tablet... so a fan shouldn't be a problem.
First, the website gave me what I was looking for... and the 2nd item is a car plugin, not USB, the 4th item is a wall plug-in fan, the 5th item is battery powered (only),... Guess Target's search engine is based on Google's search engine.
Next, I tried to give feedback, but the 'Feedback' button at the bottom of the webpage doesn't do anything. So I tried the 'Contact Us', but that seems to be only restricted to 'orders'... but they offer a 'chat', which I won't attempt on my phone (I do not text).
Lastly, why do they show 'when purchased online' pricing? What's the price if I walk into the store... like Walmart.com, 20% to 100+% higher priced?

I bought and ordered for pick up at a location closest to me. Found out that it was of stock. Sent it to another Target almost 20 miles away. Was out of stock there. Then just ordered it on Amazon same day delivery. If you don't have an item why say it's in stock. Fix your inventory numbers. And show what you actually have in stock in store. Very upsetting that they couldn't of figured this out by keeping a better count on what's in stock or not available per store.

Will not be ordering anything from Target online again! First, I ordered a package containing a vinyl record and the box was in shambles, plus the record was literally split down the middle. Then, I submitted for a replacement and they sent a CD and the system updated the order for that. Called to say I got the wrong item, and even though I submitted photos, they said their system shows a CD and not the original vinyl I purchased --- EVEN THOUGH I HAVE PHOTO PROOF AND SUBMITTED THAT WITH THE REPLACEMENT REQUEST! So then, I get refunded for the price of the CD which is less than the price of the vinyl. Granted, I bought it with a buy 2 get 1 free special but I would never have bought a cd because of the low value so I lost in my savings that I would've gotten with the Vinyl record. Then they had the audacity to ask if I wanted to purchase the vinyl record from them and I said no way, I'm already out my expected savings and it's only going to show up damaged anyways. I will never purchase from Target.com again and I certainly wouldn't recommend anybody purchasing anything fragile as it won't be packaged properly and be sent broken, and avoid the nightmare of trying to explain to the help center because they won't take hard evidence over their system's and warehouse faults.

Last week I ordered several small jars of various spices, a box of baking soda, a pair of metal kitchen tongs, 3 packs of applesauce cups, and a box of baggies.

All of the items were tossed in a box, with no protection. During shipping, one of the packs of applesauce tore open, and the metal tongs punctured the foil seal on one of the cups. This resulted in applesauce leaking in the box.

The box of baking soda was not sealed well, so baking soda was also leaking in the box. When the mailman handed the shipping box to my husband, baking soda was actually leaking out of that box.

Everything in the order was covered with a mixture of applesauce and baking soda. It cleaned up ok, but would have ruin books or clothing. There was obviously no thought given to packing the order carefully, so all the items were loose and tumbled around during the shipping process.

I won't order stuff to be shipped again, if this is an example of their method of packing and shipping.

Not sure if you made some kind of back alley deal with a group of homeless clown gypsies on LSD, but that's what your clothing looks like now. I haven't shopped at Target in years since you started regurgitating clothing that even the 80's didn't want. I used to get most of my clothes from there, but now… well I actually have standards. And it looks like you tossed yours to the wind.

Do not order online from them they are deceptive. They say they have two day shipping, that has never rang true. They use this lousy shipping company and the orders turn into being a week to 10 days or more. I will never order from target again or go into their stores. As soon as the package does arrive I will be returning it.

The stores are very messy. So many things out of place. And I think it's ridiculous that their online doesn't ship jeans. You can buy almost anything you want online and have it shipped to your house but not jeans from target.

Biggest disrespect from the company ever. I can't save my card in this app because their system says that my name contains profanity.
BIGGEST disrespect and ignorance of company that is xenophobic and doe't know about existing other languages and treat their customers with disrespect.

I went to Target in Westlake Village to buy a coffee maker, nothing fancy. The Hamilton Beach was on sale, and I got it, paid $25+ tax. When I got home, the package was missing the basket.
If the merchandise was defective, why don't you make that obvious? I think this is cheating the customer. Very annoyed. Does not deserve even one star, but the system does not let you write a review without.

I went to target to buy a present for my friend for his birthday. When I was looking, I went into the bathroom, and when I walked in there, somebody was having an entire graduation party in there. Every stall was taken up, they had presents stacked up to the ceiling in every stall, and had a big graduation cake on top of the sinks. There was probably 10 people in there. It gave me a headache. But other than that, I found everything I needed at target, and I will definitely be back again (as long as there's no more bathroom parties, I think its a tiktok trend).

Went to pay for some items.
Incompetent cashier mistakenly scanned an item twice and didn't know how to take it off.
Had not been trained; I was his first customer!
A few days later I went to buy two items. Had to deal with the same cashier, no one else available. One item scanned at 17% more than the price displayed. He couldn't correct this, so I had to pay the wrong price then go to Customer Service to get a price adjustment.
I'm the untrained, incompetent cashier -- because only self-checkout was available; not one register with a Target employee working at the register.
I'm not a cashier, haven't been trained and shouldn't be working for free.
Target should have employees at the register, so self-checkout is a choice, not an obligation.
(Just as I was leaving the store, one cashier did come on duty.)