TBdress

I placed my original order almost 4 months ago at this point and have yet to receive any part of my order. I have reached out to their support team 3 separate times now (with some email threads have 2 or 3 follow ups each) and their "respond in 48 hours" has never been honored. My oldest email reaching out to them goes back two months and has yet to receive a response.

Absolutely would not recommend. It seems like they take your money and run

I ordered a "Wedding" dress and it took over TWO MONTHS with their standard shipping to arrive to me. And when it did it looked nothing like the picture. It was poor quality, see through, and ugly. I immediately wanted to my money back and while I will say their customers service is responsive it took 50 emails and me paying my own return shipping to get my money back. My experience was terrible, I would never recommend anyone purchasing from this company.

The dress is really nice and fits well. The little problem is that the fabric used to make the dress is not cotton or similar. That is my taste for dresses lol. I wish I find like this with a better material. I will definitely order more. The seller did a great job by shipping my order as sooner as I paid. With quick shipping, you want to shop more lol.

I'm Stephanie and my second time purchasing on this website, this is a trash one, dresses came poor fabric/ they toke 2 months to ship items, receive some of them in 3months/ and the rest of items have been sold out and they refund half of money said that I used discount. I never used any discount at all. Now it's too late I think to discuss with my bank. But I'll call my bank anyway.
Worst worst don't lose your time and money.

Nice collection with good prices.
It is my first experience and love all items.
I would recommend this cite for my friends.

I ordered and took so long to arrive And when i did receive it looked nothing like the picture. It was poor quality, uncomfortable itching fabric. I immediately wanted to my money back and customers response it is unacceptable it took several emails until I got one reply but still did not get the refund me or at least send me the return address. My experience was terrible, I would never recommend anyone purchasing from this company.

My wedding will be in may. I bought my wedding dress in January. After two months I received an email that they had already delivered my dress a week ago. I never saw the dress. Unfortunately I didn't get it! I don't have money to buy another one and I don't know what to do. Please do not buy from this site! They deceived me.

I've ordered 2 dresses so far from TBDress and they both came in perfect condition. The tracking is very accurate so it helped me know when I should be expecting the notification from the Post Office. As for the dresses, they look exactly as in the photo. One I had it done after my measurements, it fit me very well, I just had to tighten and shorten it a bit (it is specified that 5 cm would be added to the length for the heels, so be careful when you write the measurements!). The other I ordered size 12 and it was a match! In short, the experience was wonderful, the prices are affordable and the sizes are exactly as in the charts so if you know your measurements right, you won't be disappointed. The quality is superb and the handwork likewise. Thank you! I will definitely buy more dresses from here!

Save your money! This is a Chinese company. None of the supposed discounts are real. The quality of the merchandise is of the absolute lowest quality; cheap materials & poor craftsmanship, if you can even call it that. Black oil droplets on all garments. Just an all around nightmare! Please, please do not believe the photos you see or the fake reviews! I even paid to return the merchandise to China, never received a refund and Citibank did not stand behind me after 30+ years as a cardholder.

Before purchasing wedding dress I messaged company and they advised was returnable. Dress was not as pictured or fit right so asked to return. They denied my return for weeks. Filed a complaint with better business bureau and then they offered me $130 from the $226 I paid if I returned. I returned 2 months again paying for shipping to China out of pocket for them to still not provide me a return. I've never had a more awful shopping experience especially as a new bride. Put a damper in my finances and spirit and I do not recommend this company.

My friends advised us to use this site when they bought new clothes for a cocktail party. It took me a long time to choose what I want))). Delivery is fast, high quality clothes.

$#*! quality. Not close to pictures. Worst material. Returned it and never gave my money back. I still write them but never receive an answer. SCAM.

Took my money. No outfit received. No responses to multiple messages
This was Jan 2023
Don't touch them with a barge pole

FANTASTIC SERVICE! I had a couple of ladies yesterday helping me check out at customer service their names were HEATHER AND SUSAN. They were so professional and sincere at their job. They are good advisers on what you can take and what you can leave for specific reasons. I highly recommend cashing out with them. Thank you ladies for the great experience

Tb dress is a scam.so many times they $#*! up my order. They always rip you off…. Waiting for long time for my package. I ordered 7 of november 2021. Till february 2022 the package not arrive and cant be tracking, and suddenly they said the dress out of stock (they mistake)but then they refund the money not full amount of the dresses.im very piss off and im gonna delete the app soon and will never order anymore from TB dress. May 2022 im not even get my refund money yet…

Good thing is quality quality and quality period. They provide decent items that too in budget. I ordered last moment for my sisters and i was worried about the online purchase, but it was way satisfying. There are a lot to select from, so took some time for me to select one. Now for all my party needs its TBdress. I am using thee mobile application. Another pulse point is there payment options 100% safe. The website is little heavy on desktop that probably due to my sub optimal configuration. I am giving 5 star for good collection, fine quality and prompt response.

Placed my order on November! It has only shipped in February and today is April 9 and I never receive my order. Try to get in contact with the website and ask them to track it but they did not even did so! Idk know if I will get ever my money back or the cloths but honestly just don't buy from this shore! It is a waste of time, waste of money and stress that could have been avoided! And one of the dresses I received from a previous order was honestly ugly

Realized after the fact that this company is based in China and what you order will ship from China and take a month or two to get there. Have yet to receive my order and since it will arrive to late to give as a present I am going to have to write it off. After reading the reviews here I realized, too late for me, that the reviews on their site are fake.

My order ******* is stuck in "generated" status over a year later. I've never received a response to my email inquiries. Calling is out of the question as they only provide an international dialing number instead of toll free. I'm totally disappointed! Buyer beware!

I watched tracking proceed normally ending with "delivered" and "package in place."
Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

I order my wedding dress and was told that it will arrived on time, paid expedited shipping and included a note and still didn't get it. I tried getting a refund for the order and they insist for me to wait 10 additional days and a $10 USD discount. Getting the dress after my wedding? How does that help? Very dishonest site and won't reply to message until weeks after. DO NOT TRUST! I'm still waiting for the refund and never got the dress...
Here is proof of the messages!

I ordered a beautiful shirt from Theresa 4 months ago. I have yet to receive it. I emailed customer service several times and was promised the order would be taken care of. It hasn't. I have now asked for a refund and we'll see if I get my money back or not.

I do not recommend this company at all. Think twice before you order.

I couldn't wait to get the dress for my friend's bridal, I was so excited to wear it, waited anxiously for 3 weeks for the dress to come. I open the package excitedly the dress is beautiful but no way it's a 2X. So I move on to the jacket I ordered it supposed to be of 4X it was a size of an extra large Maybe. They both items to my sister didn't want to go to the house so sending it back, now I have nothing to wear to the shower.