• Tinder

Tinder

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Overview

Tinder has a rating of 2.6 stars from 692 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tinder most frequently mention customer service, fake profiles, and phone number problems. Tinder ranks 98th among Dating sites.

  • Service
    146
  • Value
    148
  • Shipping
    63
  • Returns
    84
  • Quality
    132
Positive reviews (last 12 months): 4%
Positive
4
Neutral
3
Negative
93
69
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I can't get my money back and customer service refused to look into it or lift the ban on my profile, phone nu.ber.
  • They dont have a phone number thats usable, cutomer sevices is less than useless.
How would you rate Tinder?
Top Positive Review

“Useless Nigerians”

Jerry J.
12/11/23

30% of the profiles are Nigerians and they won't kick their useless profiles on there, they just leave them to trap people and scam information steal Google cards steal your banking information. Nigerians are useless I don't know why Tinder allows them to make accounts from Nigeria pretending to be American and everybody else in the world! If one of those little useless bastards tries to get you off of there onto Telegraph WhatsApp or SnapChat guarantee you it's 100% useless Nigerians!

Top Critical Review

“Stuck up”

Kurt W.
2/2/24

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

Reviews (692)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (44) phone number (13) use tinder (46)
Thumbnail of user kurtw114
3 reviews
1 helpful vote
February 2nd, 2024

Most women on there no matter what you send as first message don't respond. Either there are many fake accounts or most of the women are so stuck up they judge you off of a message. Without even finding out more about you. I have had a couple women be open and turned out to be a great time. But compared to Facebook dating app tinder replies are 1/5. Facebook matches almost always result into some conversation.

Service
Value
Returns
Quality
Thumbnail of user darrens441
3 reviews
3 helpful votes
January 15th, 2024

Trying to rescue that stock price Tinder is resorting to any number of scams or IGNORING scammers that are WOMEN! You see, men are the only ones paying for dating sites. Guys won't stay around if there are 20 real women for 100,000 men. I have 100 plus shots like this of women with the same attributes you would find in Korean social media post---white skin filter pic, most have absurd names like JOURNEY and they are all 18-20 miles from me and all 34. SIck of their games, I deleted some of my pics, names like, Fearless, Popsicle, Provo, Lactose Bernie--all women profiles. HAHA

Thumbnail of user zakp74
2 reviews
1 helpful vote
February 11th, 2024

Use it only if you are up for a naughty chat, but keep in mind that it's quite expensive! There are plenty of places where you can do it for free. I'd recommend
Seek4Her
As one of the sites that cleaned out scammers and work honestly. It has worked perfectly well for me, so it can work wonders for you too. Chances of success are very high there. And they are very low on Tinder so basically it's a time-waster. It's easier to fly to the moon and back than find someone genuine on Tinder.

Thumbnail of user bonniem1071
1 review
3 helpful votes
December 17th, 2023

Good morning, I am leaving a review on Tinder due to the fact that when I updated my profile with more recent photos and said that God is number one in my life, besides my family, then I was canceled. I was informed that I had violated their agreement. But yet at the same time they play a big factor in the LGTQ whatever it's called community the lesbian gay and accept that. You do not get to speak to a person. They will just send you an email telling you that you've been banned.

Service
Value
Quality
Thumbnail of user alexk487
2 reviews
2 helpful votes
December 15th, 2023

Been there for almost two years I consider myself good looking and intellectual, I posted few high quality photos and prepared an intellectual Bio, within 3 1/2 years there only 4 women wrote me back, one profile genuine rest fake profiles & photos, last correspondance pointed towards a bored Tinder Administrator Woman disguised as a dating member which I consider as highly fraudulent. Tinder does not pay attention nor care to remove fake profiles!

Service
Value
Thumbnail of user jerryj363
4 reviews
3 helpful votes
December 11th, 2023

30% of the profiles are Nigerians and they won't kick their useless profiles on there, they just leave them to trap people and scam information steal Google cards steal your banking information. Nigerians are useless I don't know why Tinder allows them to make accounts from Nigeria pretending to be American and everybody else in the world! If one of those little useless bastards tries to get you off of there onto Telegraph WhatsApp or SnapChat guarantee you it's 100% useless Nigerians!

Thumbnail of user roeytheroo
1 review
2 helpful votes
February 14th, 2024
• Updated review

I have to commend this site on managing to gather losers from here to Timbuktu. Men make no attempt with pictures or details. To me I use it as a reminder that sometimes the grass is not greener on the other side.
Tinder you really need to relook at your site because there was no reason to take out a subscription.

Tip for consumers:
Nothing

Products used:
None

Service
Value
Shipping
Returns
Quality
Waste of money
November 28th, 2023
• Previous review

Dont waste ur money joining no difference between the free version and the one u pay for. They also keep deducting from your credit card until u change ur card. Site is also full of wacko and keeps recycling the same people over and over again. Very sad for a dating site.

Products used:
I wish i could rate a minus thats how sad this site is

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Value
Shipping
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Thumbnail of user markr3698
2 reviews
0 helpful votes
December 18th, 2023

Tinder recycles old and long inactive profiles to make their pool of people seem larger whereas in reality they have extremely low number of real members. Don't be lured into Tinder paid membership. When you give them your cc details they will immediately start charging you for anything they like. They have invented many fraudulent tricks and schemes and it will be difficult to stop them.

Thumbnail of user jamess8971
1 review
0 helpful votes
November 22nd, 2023

So, the fact that the site is at least 50% fake/ fraudulent accounts is one thing, but what truly makes Tinder an absolute POS is that you can not contact an actual human being that works there without some sort of miracle. That alone should tell you its all bull$#*!.

Waste your money elsewhere.

Thumbnail of user jimy545
1 review
2 helpful votes
October 29th, 2023

It is difficult to obtain accurate information from Tinder. Using my Android phone attempting to unsubscribe a writing on their website instructed me to go to Google play. However Google play had severed business ties with Tinder. There are more examples.I am having a friend go to alleged address of company in West Hollywood to check if it is a mail drop. Is the real company behind Tinder in Florida? T

Thumbnail of user gabriellew144
1 review
0 helpful votes
February 5th, 2024

I have proof of 3 of the same profile 3 different names on Tinder I took photo of the first 2 and then I found 3 one the same I wrote to say they were just fake and it was removed from my messages within 30 minutes

Thumbnail of user mem260
3 reviews
4 helpful votes
November 11th, 2023

Tinder arbitrarily banned me. I did and said nothing that might even have remotely violated their terms of service. They had me go through a verification check to make sure I was human, which was followed by the ban. Their verification is absurd. It doesn't work and clearly their staff consists of imbeciles. Arbitrarily banning people appears to be the norm. Close down this criminal activity. In fact, they should be deleting any and all personal informal when they ban an account, but appear to retain it. Maybe it's time for a law suit, maybe a class action, against Match Group.

Service
Value
Quality
Thumbnail of user drewp145
1 review
0 helpful votes
November 26th, 2023

I used tinder for years, woke up one day randomly the other week to a account ban, I never broke any rules though... so I was like ill message and see what's wrong it has to be a accident, nope they are like we aren't even gonna look if it's a false ban your just SoL, hence 1 star terrible company with no acutal customer service.

Tip for consumers:
Recommendation -5 stars .

Service
Value
Shipping
Returns
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Thumbnail of user mmeshref
1 review
1 helpful vote
December 29th, 2023

Plain fraud! They open a lot of services that cost a lot of money. In my case, a mixture between "you are among 1% selected profiles and you need to pay £399 per month" you pay that? It's useless because you need to combine it with platinum account for another 40. Useless, you need to do spot whatever for another 60 for 6 hours.
You do all of that and finally find some decent people who are happy to talk with you and you stop paying for all of this?
You get banned without any reason rather than "you violated terms of services" without specifying what exactly did I violate? And then immediately you lose all the connections you accumulated because you didn't exchange phones or emails with them yet!
STAY AWAY!

Service
Value
Shipping
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Thumbnail of user caolansbackup
1 review
2 helpful votes
December 22nd, 2023

Made an account and got banned. I contacted customer service to help with this they said unfortunately we take bans seriously so I will remain banned. I tried getting this resolved as I didn't do anything so I wanted to know why this happened and they just kept repeating that line to me. Awful customer service

Service
Value
Thumbnail of user jonase24
1 review
3 helpful votes
September 21st, 2023

Sadly, Tinder has numerous sockpuppet accounts. If you are looking for a woman from your city you are better off searching for her at a local gym/library/club, etc than on Tinder.
I met only one genuine lady Tinder. The rest were either social misfits or scammers from all over the world, writing gibberish and demanding money.

Thumbnail of user epson560
1 review
0 helpful votes
July 18th, 2023

Tinder has revolutionized the way we find love! This incredible app has made dating exciting and accessible like never before. With its user-friendly interface and innovative matching algorithm, Tinder brings people together effortlessly. I love the variety it offers, allowing me to meet amazing individuals from diverse backgrounds. It's a delightful experience, filled with countless possibilities and genuine connections. Thanks to Tinder, my social life has blossomed, and I'm grateful for the endless opportunities it presents. Highly recommended!

Service
Thumbnail of user rdfemefatale
1 review
0 helpful votes
December 21st, 2023

These uneducated admin behind the scenes of Tinder are fully worthless and clueless. I did NOTHING other than upload my own JUST-TAKEN pic, used my real name, DOB, zip etc., allowed location sharing etc. and yet THEY BANNED/BLOCKED me FOREVER, per their own written words. I heard by everyone that I know, that has used Tinder, it's nothing my deceptive, fake, premiscuous people, including tons of cheating partners so I'm glad I wasn't able to join. ALL OTHER REVIEWS on Real sites like this one, speaks just the same as I.

Products used:
zero - Tinder would NOT allow me to join for no reason what so ever.

Service
Value
Quality
Thumbnail of user sasham61
3 reviews
11 helpful votes
March 20th, 2023
Verified purchase

Tinder is at its bottom. FULL of scammers and fake profiles. Don't even try to start a conversation if there's a professional photo and no profile description. Now of all the others that seem legit you'll spend a lot in likes and boost and you will not hear from any of those. The only profiles answering are the crypto scams. There's plenty of stolen models photos… just do a search around…

Tip for consumers:
Do NOT throw away money on this full of scam dating app

Products used:
boost, likes, platinum

Service
Value
Quality
Thumbnail of user troener66
1 review
7 helpful votes
August 20th, 2023
Verified purchase

Arbitrarily bans your account for absolutely no reason citing some unknown and non existent breach of their terms of service. Doesn't matter if you've paid them anything, they will take your money and then kick you out. WORST DATING SITE EVER! I would rate 0 out of 5 if I could.

Service
Value
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Quality
Thumbnail of user miten
1 review
0 helpful votes
March 26th, 2022

Last time I used Tinder there were a lot of false profiles, like literally pictures ripped of the Internet and used to scam people. I heard they kind of solved that so I might give it a try now that I am single again

Thumbnail of user stephanies3331
1 review
3 helpful votes
September 20th, 2023

Horrible customer service. Banned a respected business professional but allows inmates to stay on. Wouldn't give a reason. Refused. If I'm being banned, or if I did something wrong. Tell me. Be specific. I didn't even do anything except create the account and used pics I have on Facebook! Absolutely rude and ridiculous.

Value
Quality
Thumbnail of user wadeva000
1 review
4 helpful votes
April 5th, 2023

My account got compromised; but Tinder dont have a button to "Terminate all sessions; and change password" as the rest of normal apps have, with any concern of privacy and security.
I then, exclusive, contacted the customer support for Match; through multiple channels.

One of them replied "We highly recommend that you delete your account and start again, or whoever logged into your account will continue to have access."
Another replied "unfortunately, we are not associated with Tinder"

Service
Value
Quality
Thumbnail of user younglorna67
1 review
3 helpful votes
May 15th, 2023

Over half of the users on Tinder are fake or potentially fake - new users beware of profiles without the check mark. My first time I had 2 guys fawning all over me both went out of country for work within a few days but kept in touch. No meeting no FaceTime no identity at all with reverse image, stories and documents are very elaborate. Do not send racy photos or money no matter how much they beg, they are not who they say they are. I insist they authenticate or FaceTime or I swipe left, if you find one please report.

Tip for consumers:
If Timber was to force authentication customers may sign up this is a very high percentage of fake profiles with no protection for the consumer “it’s buyer beware”

Products used:
Dating app proof of 3 fake profiles so far and potentially 5 more only seen as paid for monthly access where half are fake and wasting my time

Service
Value
Quality
Thumbnail of user tatak1
1 review
0 helpful votes
December 23rd, 2023

HORRIBLE 100%! Horrible dating app, lots of fake profiles. If I can give a -0 I would. Banned me for no reason. Lots of fake profiles and scammers. This app needs to be shut down!

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