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Tradesy has a rating of 4.7 stars from 35,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, customer service, and fast delivery. Tradesy ranks 2nd among Used Clothing sites.
Proactively asks for customer feedback
I just checked my email and saw a message indicating the item is now available. It appeared as "Unavailable" yesterday. I completed the transaction and received the additional 10% off. Thanks so VERY much for resolving the problem. I TRIED to complete purchase numerous times yesterday, but system indicated that it had been sold. I apologize to Representative, Tom. Have a great/SAFE day :)
The brand (cabi) that I've purchased is no longer available when I do a search. It doesn't appear on the iphone app either.
Looking for a nice leather purse. Stumbled across Tradesy on Safari. Took a chance. I'm hoping that the bag I've purchased is from a none smoking home. And is clean and gently used. We will see. Thanks
Looking for nice Italian leather purses
It's like it was never used once, brand new in great condition. My wife is very happy.
No problems at all. Easily navigated thru website. Found what I wanted after shopping for a (long) while! The whole ordering process was easy. And I received the wallet quite fast!
Twice now, I've tried to buy something that ended up being unavailable from the seller. Other than that, it's working out great!
Speedy delivery, item exactly as described. I am over the moon! Thanks!
This was a great buying experience. I am very happy and satisfied with my purchase. My Coach sandals are exactly what I expected…beautiful. They shipped very quickly and I received them almost immediately, in time for Mother's Day! This was my first time buying on Tradesy. I will continue to shop here.
I was looking for a pair of Coach sandals that I couldn’t to find on the coach website. I knew what I was looking for but just couldn’t come across it. Tradesy popped up, I looked and I found them!
I chose the product because it was exactly what I was looking for.
I just checked my email and saw a message indicating the item is now available. It appeared as "Unavailable" yesterday. I completed the transaction and received the additional 10% off. Thanks so VERY much for resolving the problem. I TRIED to complete purchase numerous times yesterday, but system indicated that it had been sold. I apologize to Representative, Tom. Have a great/SAFE day :)
The item I wanted reappeared today and I was able to purchase it as a Gift for my Son. Thanks VERY much :)
I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. Maybe I don't know how to use the system most effectively. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. Just sayin'... Thanks!
Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. It's all good!;-)
As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! - just as described by the seller. Many thanks!
Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Just wanted to be sure the correct final amount was charged to MasterCard. No problem. All is correct.
Past experience, selection of merchandise and pricing.
So glad I found Tradesy! Easy shopping and check out experience. I will definitely be back!
Good sales.
Love it!
Great quality - serial number provided. Beautiful case.
I checked how to check for a fake Gucci watch and this is official. I am so happy with my purchase.
Existing customer.
I have been wanting one but did not want to pay the price. Tradesy allowed me to purchase what I wanted over time in installments at a very affordable price that worked for me.
Quick and easy. Love it!
Existing customer.
This purse is amazing! I'm so pleased with it and it's exactly as described! Fast shipping and excellent condition! Thank you!
Everything was handled in a timely fashion, especially the seller, with the quick delivery. And I love my bag
My 2nd purchase on Tradesy and just as good as the first. Items in better condition than described. One happy customer!
I have been searching for this bag for many years. I received one as a gift in 2007 or 2008 from my Mom, and I used it into the ground through college, graduate school, traveling, and beyond. It was falling apart, unrepairable, and I had to let her go many years ago.
Enter: Jessica, my Tradesy Angel. This bag is in perfect condition! Knowing when it was in stores so long ago, and seeing this one in person now, I am so thrilled to have her in my hands again. I cannot wait to take her out and show her off. Thank you SO MUCH. It was a fabulous experience.
The skirt I purchased is exactly as described. The fabric content was hard to determine from the pictures and is thinner than I expected, but it's actually better that way. Great communication thru Tradesy every step of the process. Thanks!
We were blown away.
My husband and I were looking for my first Chanel bag…found it! Even after ordering the wrong color (user error) within moments we were assured it was no problem. Two days later the bag of my dream bag arrived. Packaged with style as though Coco herself sent me this bag.
I'll be checking with you first on all my luxury purchases.
Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. Everything worked out perfectly! It was easy to place the order, the shoes came in as promised. They were well-packaged and beautiful. I am now a fan of Tradesy and look forward to doing more shopping with them in the future.
I've had wonderful experiences, never had any problems with my orders and so easy! Love this
Variety of things, buying is very easy, very helpful if I need anything
I really enjoy it all. From placing orders to the way they respond so fast, I recently bought a pair of shoes that I Loved, unfortunately they didn't fit! I was able to get in touch with someone really fast and the return was so easy.
Love the variety and how easy it is to shop and buy
Shopping was great and the bag is super nice. It was being sold as brand new so I don't know why the tag was separate plus I noted tiny dots inside and outside as if someone wore it maybe once or so. I will keep it as close to brand new but not sure if that's truly the case. If it was used it should have been posted like that and price lowered.
Perfect product. Fast responsive service. Couldnt be happier and a great price on top of excellent service!
Good but description doesn't say if the new shoe with tags also comes with dust bag and box which I would like to have
The purse came ahead of the estimated delivery date and was in excellent condition. I'm very happy with my purchase!
I have made several purchase s, all have been amazing! The products are as described, My favorite site for previously loved luxury items.
I choose Tradesy today, because I have bought several items prior and I have always been satisfied.
I bought a checkbook wallet that came to me not as shown or described, it crumbled in the corners when I first opened the wallet to examine it. This site made it extremely difficult to make a return, I had to explain why I was returning and then they let you know if your return met there approval.
I will never buy from Tradsey again!
Gain trust and grow your business with customer reviews.
Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.
Hi Francine,
We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.
Regarding your Gucci Checkbook Wallet (28088310) order, we're terribly sorry to hear that the item did not work out! Additionally, we're sorry to hear that your experience returning was not the greatest!
To further clarify, we actually ask all of our buyers who are returning items to provided images regardless of the return reason. This is important because we need to establish the condition of the item prior to returning it. That way if it is damaged during shipment or if the seller claims it has additional wear we’ll know it happened in transit instead of while in your possession. We just want to make sure that you're protected in the not-so-likely event that the parcel/item is damaged.
I went ahead and issued you $30 in Tradesy site credit for the inconvenience here. This amount never expires, and will automatically apply towards your next order with us. We truly hope this restores just a bit of your faith in Tradesy.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!