Upwork

The freelancers who work there are mostly hard-working, and the clients are mostly decent. However, nowadays Upwork is trying to exploit every possible penny from everyone, while providing no improved platform for more than 3 years. The system breaks down so often, scam job posts are everywhere on the platform, the support team can not be reached for freelancers, the chatbot help function does not work at all, and Upwork has doubled the long-term contract fee from 5% to 10% this year, while doing nothing, or even worse - cut the freelancers' phone support service... And their so-called auto-bot customer service or online chat service is just another failure - NEVER worked EVER - 1 bug after another! The current CEO should be fired immediately, since she has done nothing in more than 4 years... If any lawyer saw an opportunity, start a lawsuit against this company, every freelancer and maybe some clients could get compensated for Upwork's unreasonable poor service vs. high fees! Let the group sue start ASAP!

The client has no option to turn off Auto Time Tracker. Once Freelancer starts tracking time, they get paid no matter what. The client can "dispute" but it is a useless feature. Upwork is forcing the client to pay their BS guarantee to freelancers and they cares 0% about the freelancer doing work right. The site is full of garbage freelancers, it is a waste of time hiring and trying to weed the total crap freelancers from decent freelancers, The 5-star rating system is as useless as Amazon or anywhere else. If you have to use Upwork, do fixed-price contracts and small milestones.

If I didn't have such strong principles I would have just let them keep my money the mediation process was not worth the abuse I endured at the hands of the con and the one sided devious UpWork employee mediator. Of course upwork doesn't get paid anything if the freelancer doesn't get paid so naturally they will side with the Freelancer, Even after I eventually won my right to a refund I had to again call email and fight to get it returned to my bank account. And still waiting 60 days later.

I have been working on the freelancer platform for more than three years, and UpWork is one of the best platforms that I have a chance to experiment. UpWork did well in attracting the Clients and control the risks for the Client and the freelancers through their policies and algorithms.
The unique thing that I am not totally satisfied with UpWork is that I must take a few time to discover all of their functions.

I would Like to take this opportunity to thank you Upwork for maintaining a high standards which is what's makes them stand out and the only trustworthy freelancing platform.

However, the availability badge option should be reconsidered as it ask for a minimum of 6 connects per week to keep our profile visible which is not good.

With taht being said i am overall happy with Upwork.

Thank and God bless you.

Best Regards,
Tausif Ahmad Khan.

Upwork's initial big draw for me was its escrow service. Throughout my long and storied freelance writing career, I've had to deal with clients who tried to burn me by either taking forever to pay or by skipping out on their obligations. Upwork ended this headache. My clients nowadays are required to put into Upwork's escrow system the money they'll owe me. Unless a client has a legitimate, refund-qualifying gripe with my work, Upwork guarantees I'll receive payment (and usually within two weeks).

Of course, I've found other reasons to appreciate and rely on Upwork. The most important of these secondary reasons is Upwork gives me access to some fairly spectacular potential clients. Were it not for Upwork, finding these great prospects would be like looking for a needle in a haystack. Also, Upwork made it easy for me to land many of these potentials, nearly all of whom went on to distinguish themselves as truly wonderful clients (you know, the to-die-for kind).

Another important reason I'm an Upwork loyalist is the platform's reliability. It seems like it's never down, so there's no sitting around and cooling my jets.

If you're a freelancer and you want to be successful, Upwork is a must-have. I strongly recommend it.

My head spins when I try to list the multitude of reasons why UpWork just does not, well, WORK. The most glaring issue of all, though, is that they do little to nothing about clients violating the TOS and will allow a client to walk off with your work without paying for it, even though you fulfilled all the requirements and well... did your job. Some people will tell you that's the risk you take. They're full of bull. When you work independently, you do have the option of suing a client that does not pay for services rendered. You do not get that option with UpWork. And unless a straight-up client talks pornographically to you or something, UpWork will also overlook even the most severe forms of verbal abuse and harassment. They also don't mind one bit if the client demands extra work for free. I cannot believe this business model is even still alive in this kind of format in 2020. Well, I'm turning over a new leaf in my life where I will no longer accept less than I deserve. Sorry, UpWork, but you do not qualify. It's a shame you're missing out on my big contracts because I do those through PayPal... I can't trust you to have my back in a dispute the way I can trust PayPal to.

I have been using Upwork for over two years, and am a big fan. At that time I signed up for Upwork and Freelancer.com. Initially I got more offers for work from Freelancer with much less work, but then I saw that over half of these offers were from scammers looking to purchase my identity from me. Yikes!

Upwork's internal review and controls don't eliminate spammers, but greatly reduce it. Instead, I have had to fairly compete on an open marketplace for jobs that are posted and coming in all day every day.

Sure, I had to start with lower prices than the market would seem to be, but I worked hard, got good reviews, and started getting more work - and raising my prices. After becoming a Rising Star and then Top Rated, and maintaining a 100% JSS score (with the help of the ability to challenge the rare poor review) I now find Upwork a healthy supplement to my writing business.

Upwork has provided reliable and professional source of talent to meet my business needs. For short term and even long term requirements, I have always found amazing talents to work on my processes.

Of course this is no miracle solution. The key is meticulously reviewing and interviewing freelancers to best suit your business principles. It's the same with regular hiring. Upwork just makes it easier and faster.

Very helpful for freelancers especially this pandemic. Although searching for a client is not easy, I still enjoy working with Upwork.

One thing for sure is that you can't fool or can be fooled on this platform. Moreover, working in the right direction may also lead you to earn thousands of dollars.

This website helps scammers to steal your money, an Indian scammer scammed me and Upwork told me "we can't force him to refund you" can you believe this? What a joke!

Edit: After 4 months, I was able to get all of the money back after I opened a claim with my bank account.
Btw, PayPal didn't help me at all.

I'm trying to find a lawyer and they asked for all type of private information for me to even do so. Then they suspended me after sending offers to lawyers. So basically they stole my private information and unethically suspended me

I am on upwork for the last 8+ years as freelancer. Doing a job is good to get regular earnings but could not help you to become rich or get full reward of your hard-work. Upwork is good for skilled and experienced professionals around the world especially from under developed countries to sell their services on good rate remotely and get full reward of their work. If you know what you are doing then you should join upwork and earn some extra money.

Created a new account and posted a job. 1 hour later, got an email stating my account was suspended without any reason! After multiple emails, they stated they need some additional information, all of which I already posted on the job. They wanted me to re-type everything to them again! What a waste of my time. Will never use this website again.

It's a very good freelancing website. It's difficult at the beginning (just like every good thing), nonetheless, its services are top notch. Highly recommend!

Do not trust the freelancers reviews on Upwork. They can delete reviews which they don't like. We worked with an 'expert' and he did not deliver anything. He promised and promised and in the end he promised to give us our money back but he didn't. The project was canceled but on his profile it was 'finished' and it did NOT have an effect on his 'job success rate'. In reality that guy is the worst person ever and a scam. Unfortunately we did not receive any help from Upwork's customer service when we lost our money. Either way, you will have to pay. Worst company ever!

My experience with Upwork is great so far.
Thee weeks ago I started applying activilly to jobs and found a few.

There is a lot of jobs and Upwork has great filters - by price, client reputation, number of freelancer that applied to that job so even new freelancers that don't have reputation on the platform can found a job
And get selected.

I'm planning to continue to work on upwork :)

Even I recently started my career on Upwork, I feel that this is right place to successfully reach my goals, such learning new things, have good contacts and of course get paid. Support is great, community is large and if you follow the rules you are totally safe. The only drawback can be a difficult start for new members, so I think that support in the sense of a larger number of connects or a smaller commission would be a great thing. Anyway, a recommendation!

Introducing to you... the most trustworthy and usable freelancing site. There might many other... but comparing to them... in my opinion Upwork is the best... it's secure... it's look classy... it's perform well.
Love to work with Upwork.

Being a freelancer i tried several platforms but did'nt got success then finally when i started working on upwork i feel so good that its beyond my expectations, their criteria is so good that you never experience scam on this platform because of their policies, and their dispute option is just awesome means even if you frustrate from any client then they will help freelancers to get the reward if they worked well with client. So I highly recommend to all freelancers to use upwork platform for better earnings.

The idea of having a platform mediating between a customer and a contractor is excellent. I have produced work for some clients who had questionable behavior. Nonetheless, being on Upwork feels safe. I would love to live off freelancing on Upwork alone.

It's been an amazing experience for me on Upwork in less than 3 months on the platform have learnt a lot and still learning, the truth is that it takes Consistency, Persist-ency, Hard work and Never Say Die Attitude to get to the top. Thank you Upwork for giving such opportunity to add value through my problem solving skills