Walmart

Delivered an empty box

Forced me to use a chatbot

After 10 minutes of that nonsense it tells me to call customer service, finally gives me a number

First tier support spends 15 minutes (almost all of which I was on hold for) to tell me I have to wait 48 hours to see if the package will arrive, after explaining repeatedly that it in fact has arrived and was empty.

Request a supervisor who despite claiming that he understands what happened, still 'has to follow policy'. Takes zero ownership, could care less.

TL/DR: Walmart messes up, puts burden on me to resolve, hires idiots, provides unnecessarily hostile customer experience.

Easy enough to take my business elsewhere.

Done with this company.

Grocery pick up is great service but bags are not provided. Be careful driving home with that glass jar of pickles Rollin around. Hope you don't have to stop fast with a child in a car seat could get messy not to mention dangerous. I called corporate 4 times over 10 days to discuss my concerns, each time being assured someone at corporate would call me back, never got that call. Safeway is my new store, they provide bags and don't blow off their customers.

Walmart does NOT actually sell this item (or anything else online, for that matter). I ordered it, they charged my card for $267, and five minutes later they canceled the order. They said that the item is available, but it's standard procedure for them to cancel all first orders due to "unusual activity", and that anyone must order anything TWICE. I am not going to hand them over my money a second time. That sounds very sketchy and illogical to me. They also said that they will take 10 business days (which means 15 calendar days) to refund me. This is obviously fraud. Walmart are con artists.

Constant receiving damaged products like smashed breads and snacks, broken eggs (a lot of broken eggs like 13 out of 60) Packages with holes in them, missing items that I was charged for...etc. Some delivery drivers are nice, but some are miserable and just should not be interacting with customers.

If you are disabled like I am and this is your only option for groceries at reasonable prices, you're screwed like me. If you have any other option at all then avoid Walmart delivery.

I just wanted to say I love this indoor dual color amplified antenna. It has helped me pickup many channels. I'm now able to get more stations.

Thank u
Sherry Henson
My email address to receive the e-gift card is *******@bscc.edu

I kind of like Walmart prices, and they generally get your stuff to you quickly, but their packaging totally sucks. They love to use boxes that are several times too big for the items being shipped, and then they wont put enough protective stuffing in it to keep thing from bashing against each other. And never, ever order canned goods! All will be dented and bent, some may even be beat up badly enough to leak. But the real mess starts when they mix canned goods and soft-packaged items. That's a real party! Flour coats everything, rice is running every where, and the M&M's are broken open to make a kind of rice cookie. All you need is for the package to get rained on during shipping. And let's not get started on their choice of shipper at times! They can improve there, too. I'm about done with Walmart. Your complaints are heard, but ignored. Nothing changes.

Ordered a baby item online and it said it was going to be there 4 days after I ordered it with the pay for shipping, the item was delayed 3 days and still isn't here. Not the happiest about this.

THEY PROMISE TWO DAY DELIVERY BUT USUALLY 4 DAYS OR IN MY MOST RECENT ORDER NEVER. I HAVE PLACED 20 ORDERS AND MOST HAVE BEEN POORLY PACKED. NOW MY CURRENT ORDER IS BEING HELD UP BY FEDEX AND MARKED DAMAGED. THEY DO NOT HAVE A SMOOTH PROCESS ON THEIR SITE LIKE AMAZON HAS TO TAKE CARE OF MESSED UP SITUATIONS. THEY NEED TO GET THEIR ACT TOGETHER IF THEY WANT TO COMPETE.

Picked up an online order today prepare to eat it looked at the date and it was 7 months expired...give me my freaking money back

Be very careful this year when shopping online with Walmart. They are specific to NO RETURNS for the Black Friday deals. And, if you fight back, they will "block" you from ordering.
My issue: Fed Ex has only ever delivered 1 package I ordered online through Walmart. This last time, it was baby items as I was just notified I will be a first-time Grandma. Only the car seat arrived. When I contacted Fed Ex, they told me to go get the package. When I called Walmart, I was told only one item could be refunded, the other 2, I would have to contact the third-party sellers. I "begged to differ" and was promptly hung up on. By my 6th call, I was livid. Long story short, they won't be refunding my money for items I did not receive, and I am "blocked" from ordering.

The production information panel indicated the 2 set Onn walk-in-talkies would come with rechargeable batteries(3 AA NiMh) per unit.
IT LIED!
The 2 set were delivered with alkaline batteries(NOT RECHARGABLE).
I hope someone has not load the alkaline batteries in, and tried to recharge them!
DANGEROUS! CAN OVER HEAT AND CAUSE PROBLEMS!

My advice, Pay more for a set the cones with lithium-ion batteries already installed.

You can find ANYTHING there. I order online and go to my local one regularly, I always shop in bulk and that when Walmart REALLY shines. Great prices and regular sales, cool holiday edition items and products. My whole house is just a big Walmart storage container at this point and im not complaining

They send me wrong item and no ready to give refund or send me correct item very bad service :(

Order was never delivered. I waited all day, then called and was told it would be delivered when someone was available. No time frame, nothing. I am a single mom with two kids, one has broken leg. Shopping in store is not an option. I need the items to clean house with. Not the first time my order was not delivered. Now I get to wait for my money to be returned. This was delivery from store, 7.95 plus driver tip.

The customer service told me i could not return my pants, so I decide to take revenge. So, I Stick a popsicle up their butt and ran. As I was running out, I took a container of nail polish and dropped it.

Bought on line Premier Keto gummy...
Did not loose a pound!
So this brand is a SCAM...not sure about those from t v peoples...but that brand is definitely...

I love moderno kid, live ride laugh seller. The seller was great and i bouht $500 jeeps. Thanks to walmart.

I got ripped off. Paid for 8 12 packs zero sugar Dr Pepper. Never received and Walmart refuses to refund or replace. It is a policy because of the third party partner they have. I have filed with the BBB. Don't order from them. They steal your hard earned money!

I bought a Nerf gun for $20 online, they canceled the item because it was out of stock and then told me that I could reorder the same Nerf gun accept the price is now $57. So they lied about their inventory in order to get me to pay triple for the same gun I already purchased and failed to honor the sale price. Shame on you Walmart! You will be losing my business as a result of your shenanigans!

For the most part, Walmart is great. My major complaint is that they do not have coupons on their website. For the elderly or disabled who cannot get around their stores easily, we shop online. We are discriminated against because anyone going into the stores can use coupons and get the discounts. If we order online, no coupons. Other stores and warehouses have them online, but NOT Walmart. I have been asking for the past 4-5 years, and all i get is "they are working on it but haven't gotten it up & running yet".

My last two grocery deliveries never made it to my home, although I was told they were on the way. Three times this calendar year I've had non grocery products shipped and they make it to Olive Branch, MS. About 25 mi from my home and then sit there in FedEx. First two times I got my money refunded and the products? Right now my two day shipping items are at nine days and have been sitting in FedEx for the last 48 hour. I know all shipping companies are busy - but there is something unprofessional about Walmart shipping. I like their products and usually their prices, but sadly the disappointments outweigh.

I purchased a ceramic grill on line from Walmart for my father's Christmas gift. Walmart missed 2 confirmed delivery dates, when I knew they would be home, and then they called my dad and told him a 3rd date for the delivery of his grill... thanks walmart for ruining the surprise. Oh, and his neighbor had to get it because he was out of town. Amazon has nothing to worry about.

After 5 years of buying online twice a month, their once excellet CS fell apart. I called today after receiving the wrong product after waiting 2 weeks. Rep said I'd get a refund AFTER I shipped the incorrect product back. I was leaving town for work the next day, I felt it was their responsiblity to request or pick up the wrong product, not my error and I already waited 2 weeks. The lesson learned here is maybe not by from third party sellers and stick with walmart only. First rep put me on hold for 20 minutes, I finally hung up. At least he called me back. Then he transferred me to a supervisor who put me on hold and never came back. I foolishly waited on hold for another 52 minutes listening to music and I'm wondering if he did this on purpose. Disappointed.