YOINS has a rating of 4.2 stars from 5,946 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YOINS most frequently mention customer service, good quality, and great prices. YOINS ranks 3rd among General Apparel sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Sign up and check out was fast and easy, appreciated the PayPal pay option as is most convenient. Only complaint is the inability to combine promotions with coupons :/
The worst online shopping experience I've ever had. They sent me the wrong item and never replied to my emails,
Great things so far but I feel like there could be more designs of clothing that could be more dark or sleek.
Just wanted to buy some new clothes.
I liked the pants. They seemed simple but had a certain look that I like. And they look comfortable. The shirt was just because I wanted something simple and new.
This is the first time that I have used your shopping store. I am very pleased with the products and would certainly recommend you to everyone.
I love the material
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
Not gonna lie I almost always ignore ads on Facebook and Instagram but they had these robes that looked like something you'd see in an anime or starwars and I just had to buy them. They fit quite well and the feel is great. Might have to use these in a cosplay and possibly during skit in the future. Everything came out perfectly and I hope this company comes out with more renditions of these products.
I saw one of my friends repost one of your ads for the cloaks on facebook and being a huge starwars and anime fan I was like this right here is a must have
Cloaks look cool. These in particular remind me of Obi Wan Kenobi
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
I saw one of my friends repost one of your ads for the cloaks on facebook and being a huge starwars and anime fan I was like this right here is a must have
Cloaks look cool. These in particular remind me of Obi Wan Kenobi
Amazing! Beautiful clothes!
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
I've had a great experience shopping at YOINS. Their clothing is trendy, high-quality, and affordable. I especially appreciate the variety of styles available, which makes it easy to find something for any occasion. Shipping was quick, and customer service was responsive and helpful when I had questions. I highly recommend YOINS to anyone looking for fashionable clothing at a reasonable price.
Easy, lots of variety of clothes in plus sizes, good prices
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Loved the dress and great value
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Estimado cliente,
Sus comentarios positivos nos permiten saber que apreciamos nuestros esfuerzos y que está satisfecho con nuestros servicios.
¡Que tengas un buen día!
Second order i have placed so far so good a few things didnt really match the sizing stated but that not totally unexpected. I have actually sent a few friends to your site showed them your products. I just clicked on your follow up, i am not unsatisfied, but if you wish additional input feel free to contact me. Dave
Liked the looks of the stuff price is reasonable quality was as well this is my second order
I like the style and size
Dear customer,
Thank you for choosing Yoins.
Our size is International Size, and you can find the 'size Reference' in the product link, Click to view the size Conversions chart, and you will find the right size for you.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Second order i have placed so far so good a few things didnt really match the sizing stated but that not totally unexpected. I have actually sent a few friends to your site showed them your products. I just clicked on your follow up, i am not unsatisfied, but if you wish additional input feel free to contact me. Dave
Liked the looks of the stuff price is reasonable quality was as well this is my second order
I like the style and size
Excellent Customer Service
Because of the Quality
Dear customer,
Thank you for choosing Yoins.
We are glad to know that you have a good experience shopping with us. Thank you for your feedback and understanding.If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
There's a lot to sift through, but good sort options. I wish I could also sort by size.
I saw an ad for a dress I liked
The pictures and reviews looked good. I'm excited to try on my clothes.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
It's a very easy process thus far, I hope the product lives up to the expectation and I'm excited to try the two pants out!
I want a more bold, unique style and these pants are it for me. They can provide that street style luxury outlander style.
To improve my style and add to my wardrobe, also in need of other styles of pants.
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Please show only one item instead of each colour you have an item in separately.
Dear customer,
Thank you for placing an order with Yoins.
We're really sorry about the order issues you experienced.
If you have any questions, please do not hesitate to contact us at vipservice@yoins.com
Best regards,
Yoins Team
The site kept freezing up on me. I was looking at, at least 2 outfits and when it froze took me back to the beginning and I couldn't find the spot I was in before. Kind of irritating. However the clothes are nice, I ordered 2 outfits and I can't for them to arrive.
Dress lots of good reviews. The one piece looked cute and prices looked amazing
Dear customer,
Thank you for choosing Yoins.
We will inform our developers of the payment system. Thank you very much for your feedback.Use keywords to search in the web search bar, or select the category of interest in the catalog bar to find items.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
I was up early to catch good prices
I loved the dress
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
I recently found out about Yoins through an Instagram ad, and I saw deals that seemed unbelievable. Soon after, I purchased so many clothing items. I definitely recommend this for anyone who wants great clothing pieces (plus accessories) for an awesome price!
Products used:
Cardigans, jeans, pantsuits, shirts,
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
The worst online shopping experience I've ever had.
They sent me the wrong item and never replied to my emails,
Products used:
Shoes
Shopping absolutely fine, perfect customer support via live chat, so hopefully the goods will be really nice. I trust you and thank you very much. Michaela
I liked the plus size clothes.
I want to have nice goods for my plus size customers...
Dear customer,
We are glad you are satisfied with our items. Your satisfaction is our biggest motivation. Have a nice day!
Best regards,
Yoins Team
First time purchase. Hopefully all goes well
Pretty clothes
Plus size options
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Went okay, first time I've ordered on here, so I dont know what to expect exactly. I will update later when I eventually get the clothes
I like the style of clothes and very good price
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
I like the product
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Love the style
I saw it on Princeton's Instagram page
Dear customer,
Thank you for choosing Yoins.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Sign up and check out was fast and easy, appreciated the PayPal pay option as is most convenient. Only complaint is the inability to combine promotions with coupons :/
Saw two really nice items from an Instagram ad
They fits my needs for job attire and came in my size
Dear customer,
Thank you for choosing Yoins.
Our coupons cannot be used together with a full reduction or event products. You can refer to this link: https://www.yoins.com/Yoins-Gift-Card-Coupons-a-5.html
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team
Yoins aims to create comfortable, high quality, fashionable clothing, and make it available for everybody at an affordable price.
We think that the key to our success is a happy and satisfied customer. This is the reason why we focus on providing the best customer service.
So for any questions, welcome to contact us directly via the live chat (https://goo.gl/FomW47) at 7:30 am to 10:00 pm from Monday to Friday, message us(https://goo.gl/s84jN1) or Call us by 00852-21364966.
Any difficulty in contacting our customer service, please send us your order number and request via complain@yoins.com.
We will review the whole case and quickly resolve your problem. We are here to help you.
Yoins was established in 2014 with the simple mission to give young people the opportunity to express themselves through high quality fashion at an affordable price. Here at Yoins, we believe that fashion is the best way to exhibit your individuality and uniqueness, which is why we work tirelessly to bring you the best new trends as soon as they arrive.
Dear customer,
Thank you for choosing Yoins.And thank you very much for your feedback.
If you have any inquiries, please do not hesitate to contact us at any time. Would you please contact us at vipservice@yoins.com?
Best regards,
Yoins Team