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Zazzle has a rating of 4.42 stars from 8,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and wedding invitations. Zazzle ranks 1st among Stationery sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
The cards are really beautiful, a high quality thick paper and clear vibrant colors. I use Zazzle for many business needs and they never disappoint.
Don't bother. Their website isn't processing orders and they aren't doing anything to fix it or respond to my inquiries about what to expect. All they've told me in the last week was to try different browsers, and when that inevitably didn't work they just stopped responding. Bizarrely, I have a rebate on my account so there's no charge, but they don't care enough about their customers to respond or do a single thing to try to process it. I spent so much time trying to get my business card design right, even soliciting feedback from others, only to be left frustrated, disappointed, and without the business cards I need to promote my new small business. Don't waste your time like I did.
The cards are really beautiful, a high quality thick paper and clear vibrant colors. I use Zazzle for many business needs and they never disappoint.
Selection of designs
I placed my order for my new business on Monday, and I received them today (Friday)
I was NOT expecting it this early but it was such a pleasant surprise!
Thank you so so much I will forsure be re ordering from you guys again, and I will be raving about your fast service and incredible quality!
Thank you zazzle! You just gained a new customer for life, they turned out fantastic!
I purchased a blanket for our Grandsons graduation and it was beautiful. Very pleased and will order again
Easy to navigate custom design at a good price.
Downloaded my own artwork in conjunction with Zazzle's type.
I would definitely tell friends to give Zazzle a try.
Found it after using a search engine.
Received stickers that are a stock item they offer. They were badly cropped. No offer to replace; wanted me to make changes on their graphics so they could get it right. I repeat they are a stock item.
They'll give me credit on other stuff but I wanted these stickers. I guess I'll go to a local shop and get them to run them; an inconvenience as I live in a small town that is fairly remote. I will not do business with these people again and you should think twice before you do
Tip for consumers:
Not to expect the right thing from these peoplet
Eventually after much texting they are crediting my card. Thank w
Products used:
None - defective
Don't bother. Their website isn't processing orders and they aren't doing anything to fix it or respond to my inquiries about what to expect. All they've told me in the last week was to try different browsers, and when that inevitably didn't work they just stopped responding. Bizarrely, I have a rebate on my account so there's no charge, but they don't care enough about their customers to respond or do a single thing to try to process it.
I spent so much time trying to get my business card design right, even soliciting feedback from others, only to be left frustrated, disappointed, and without the business cards I need to promote my new small business. Don't waste your time like I did.
Tip for consumers:
Poor customer service
Products used:
None, as they won't process my order or respond about the issue
I have used Zazzle for several event invitations and have always been pleased with the results. They offer a wide variety of designs that are easy to customize, and sell them at a great price point. Shipping has always beenon time, or as with my most recent order, early! Highly recommend.
Past good experience with Zazzle
I Designed a Shirt for My Martial Arts Students and Instructors. The site made it easy for me to do this, and the end product turned out perfect! The shirt is very high quality. And the printing looks like it will last a long time. I'm a Retire 50-year Martial arts Instructor with only a few students I still teach, so being able to make individual shirts for the different ranks at a fair price is important, I will be buying all my shirts from Zazzle in the future!
1.The local Company I used to buy my shirts from went out of business during Covid-19
2. I needed a Company that would allow Me to place small orders and yet give me the freedom to make My own designs!
Very good
Very pleased with the finished product. They look extremely professional and stylish. My daughter is so happy to have these as her graduation party invitations.
Excellent experience with zazzle as a first timer buyer.Very satisfied with the quality and delivery time was earlier than expected
Products used:
Tx card
I need to give the BIGGEST shout out to the best customer service I've ever experienced. I ordered my Christmas cards during a super sale and must have forgotten to change the shipping address. My address from 6 years ago was filled in and my cards were delivered there. Without a moment of hesitation, the customer service rep reordered my prints for me (free of charge) and even expedited shipping. I didn't expect any of this when I called, I thought I'd pay for a reorder. Nope they took care of everything! I cannot even believe it and Zazzle has earned a lifetime customer here.
Tip for consumers:
I will FOREVER order from Zazzle for all my stationary needs!
Products used:
Christmas cards
We absolutely loved it! I've ordered my bridesmaids proposals and save the dates postcards and the outcome after personalizing them has been amazing! They truly are dedicated team and very detailed, they sure have the personal delicate touch! My Dave the dates postcards were perfect! They missed nothing as far as details or anything like that! I'm going to use them for my wedding invitations! Their discounts are awesome too! I'm a one happy bride to be!
I had no idea where to look for once I got engaged! Pinterest brought Zazzle to my attention and I was so excited!
Not only was the website user friendly and extremely easy to personalize my invitation design, but my order came so much faster than promised. Great service all around.
Never again will I be so stupid as to order anything ever from this company again. The printed the wrong name on cards. Refused to take responsibility for the mistake because I was told it would "Upset the artist." Can you believe this crap? How about upsetting the customer who put their trust in their product. I will make certain Everyone I know is told what a complete scam and liars you people are.
I Don't Know Any God Damn Katherine!
E
Tip for consumers:
Instead a ordering a single thing on this sight, just simply take the money you were going to spend put it in a pile and set it in fire.
Better that than give it to these crooks.
Products used:
None! These cards are worthless to me. They are in the recycle pile, I hope you're happy. I hope you're having a good laugh at my expense. You people should be ashamed of yourselves. You're a bunch of money hungry S.O.B.s
I'm cleaning up my language because you really don't want me to know what I think of you.
My far as your so called artist goes 'whos feeling might be hurt.' they can go F themselves!! And so can the rest of you.
Hi Rosemarie,
We are sorry for any inconvenience caused. Upon investigation, we can see that your design was submitted without removing the template text prior. We understand that these things happen and as such we have our 100% satisfaction policy in place to which our Customer Care team offered a resolution. We're reaching out again to resolve this issue.
Thank you,
Ryan
It was just 2 weeks before my birthday and I ordered some personalized items but I didn't read the reviews until after my order was placed. I read so many bad reviews and I started praying. All I can say is zazzle came all the way through fast and efficient and the quality was on point I will definitely use them again! I ordered personalized wine bottle labels, handheld fans, paper plates and napkin bands.
Great service and fast shipping. I would definitely recommend this site to anyone that's planning a wedding. They also have great prices.
The design and price
I have used Zazzle for my own projects and recommended Zazzle for items at work. Everything has come out really well! I am pleased with the mugs that will be gifts with a sentimental connection. I think the recipients will really enjoy them. I am glad Zazzle gives the option to order one or many. It makes creating customized gifts very easy and their service thus far has made it an enjoyable and reliable experience.
I found it one day on the web and the interface was so easy to use that I decided to give it a try.
I placed an order for a couple of t-shirts for my new coaching business and I was pleasantly surprised with the results. Great price, great quality and great everything in between. So happy I found this amazing online, personal design store. Great company to do business with. Thank you so much!
Zazzle has not put the money in my account I am owed. After I have notified them of not receiving a check a couple of times they have done nothing so far to rectify the situation. I am owed my money you can't just leave the problem unsolved. Creators only make a couple of cents from each product. Not professional at all and very disappointing!
Hi Zoe,
Please reach out to us directly at social@zazzle.com so we can provide further assistance in relation to your payment, thank you and have a great day!
Thank you,
Ryan
I ordered invitations fir my daughter's Sweet 16 Party. They came exactly how I designed them on quality paper and arrived quickly. Definitely recommend.
Oh man, it just doesn't get any better. I love designs! And here, on Zazzle, I have almost unlimited options! Over 7,000 postcards with coffee as the theme. And that's just one love language for the woman in my life! Only 36 more to go. So hundreds of thousands of options to keep the mail people in business. And all because of Zazzle. It's like a miracle. Thank you for existing! I didn't know my life was so incomplete before I found this site. It will never be the same!
So many options to find and choose from. Fast service! And wonderful designs!
The shopping was easy and I got my order quickly. But cutting the middle of the frame out myself (I am no expert at cutting) caused the frame to bend and crease. For what we paid, I thought it would be more durable. I was as careful as possible but the frame looks like something I could have made myself at this point. Our company usually uses Vista and Staples, but thought we would give Zazzle a try.
Recommended by a friend
I needed a sign in book for my sons graduation and this was the best! Fast delivery and great quality!
I am so very pleased with the way my daughter's 18th birthday invitations came out! They looked absolutely amazing! I also had stickers made for the boxes and they were even better than perfect! Everyone love them I don't know what I've been doing all these years without you Zazzle! Thank you so very much for making our day extra special with the beautiful invitations!
I chose Zazzle because it was quick and easy!
Gain trust and grow your business with customer reviews.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle has been in business since 2005.
Hi Caitlin,
I am so sorry to hear about your frustration with checkout. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. We have recently sent you an email to update you and provide further assistance.
I look forward to assisting you further!
Thank you,
The Zazzle Team